Connekt EV Charging Opiniões 

32
TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

Grant application process made very easy by Connekt staff - and it was quick. A week from being notified grant application was successful to a date for install being confirmed. The guys who came to i... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Worst investment I've ever made and customer service from Connekt Ev Charging aint any better. If you need the facts please contact Dewaldens Garden Centre, Ayr Road, Kilmarnock, Ayrshire, Scotland... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service and easy to use. We would highly recommed using Connekt for your destination charging solutions. Our customers love the user friendly app and the charging facility allows cuatomers to ch... Ver mais

Classificada 5 em 5 estrelas

We were approached by numerous EV charging companies and decided to go with Connekt, due to their outstanding and personable customer service. From the initial point of contact with Stephen, t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Posto de abastecimento de veículos eléctricos

Escrito pela empresa

At Connekt Electric Vehicle Charging, our goal is to help make the transition to electric vehicles seamless by providing charging solutions at drivers workplaces and destinations that integrate with their lifestyles whilst providing customer service on a local level. As a result, through our bespoke cloud-based network and charging solutions, we strive to create a sustainable future to ensure Electric vehicle charging integrates into drivers lifestyles to make the jump to EV’s seamless. Whether you’re a business owner looking to install EV charging stations, a destination manager wanting to enhance your guests’ experience, or an EV driver in need of fast and convenient charging, we can help. Contact Connekt Electric Vehicle Charging today to learn more about our services and take a step towards a sustainable future.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as opiniões

(32)

8 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Grant application process and install so easy!

Grant application process made very easy by Connekt staff - and it
was quick. A week from being notified grant application was successful to a date for install being confirmed. The guys who came to install and connect the charger were fantastic. Very polite, helpful and hardworking. It all went very well so please pass on our thanks to them for a job well done!

10 de agosto de 2026
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Thank you for your 5 star review Mairi, we're so pleased that you had a fantastic experience with us. Thank you for choosing to partner with Connekt.

Classificada 1 em 5 estrelas

I have no idea if I am a Connekt…

I have no idea if I am a Connekt customer or not. I contacted them last year to explore installation of chargers at my guest house on Skye. I was told they would submit an application for a grant on my behalf and then I heard nothing. I left voicemails and sent emails non of which were replied to. Eventually I managed to speak to someone who told me that my grant application was still in the pipeline. That was 2 months ago and I have heard nothing since.
I think this is about the worst customer service I have ever encountered.
Update. I chased connekt today and spoke with Stephen Taylor. He told me that the grant they submitted was not successful. He was unable to provide a grant application number nor would he share the documentation that went with the refusal with me. When I asked when they knew the grant process had been unsuccessful he told me that this had been in December. Today is the 16th March and I only have this information because I chased them and told them I would be having this investigated further.
Avoid this company at all costs.

1 de fevereiro de 2026
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Hi Scott,

Thank you for taking the time to leave your feedback. We're genuinely sorry to read about your experience and appreciate you bringing it to our attention.

We understand how frustrating it must have been to feel that you were left without updates, particularly when waiting for information about a grant application. Regardless of the outcome of any funding application, we agree that clear and timely communication is important, and we're sorry that your experience fell short of the standard we aim to provide.

We take feedback like this seriously and would welcome the opportunity to review what happened in full, including the communication around your enquiry and the grant application process. If you're happy to do so, please contact us directly at hello@connektcharging.com, and a senior member of our team will investigate and respond as quickly as possible.

We value every enquiry we receive and are committed to learning from feedback to improve the experience we provide.

Thank you,

Team Connekt

Classificada 5 em 5 estrelas

Great Support

We had ran into a couple of issues with our users and connekt chargers and after a quick call to the support team, Gail, the matter was resolved very very quickly.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and easy to use

Great service and easy to use. We would highly recommed using Connekt for your destination charging solutions. Our customers love the user friendly app and the charging facility allows cuatomers to charge while visiting our showroom. We also make the facility available for our staff to use which is a handy perk for them

17 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great company from start to finish

Great company from start to finish. Took care of a triple install at Glencorse Church, which is working perfectly. Friendly electricians, who go out of their way to make the whole process seamless also.

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Had a number of challenges using the…

Had a number of challenges using the prepaid credit paid to Connekt in charging my EV. Sorry I’ll not be back to them

2 de setembro de 2025
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Hi Adrian,

Thanks so much for making us aware of this. One of the support team dropped you an email the other day - if you respond to that, they are on hand to rectify this for you.

If you can't find that email, please reach out to us on support@connektcharging.com

We are very keen to rectify the issue for you and would like to explain our solution :)

Thank you,

Team Connekt

Classificada 1 em 5 estrelas

Connekt Ev con at Garden Centre

Worst investment I've ever made and customer service from Connekt Ev Charging aint any better. If you need the facts please contact Dewaldens Garden Centre, Ayr Road, Kilmarnock, Ayrshire, Scotland. If you need full financial reasons why not to partner up with Connekt details can be supplied.

Be aware!

11 de agosto de 2025
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Hi Craig,

Thanks so much for reaching out via TrustPilot. One of our leadership team has reached out to you to see what we can do to assist you further in generating the revenue we both were expecting. Noted you experienced some technical issues to do with connectivity, which have been fully resolved (to our knowledge) at our cost.

With only 6% of cars on the road being electric at the moment, and there being a ban on the manufacturer of new petrol and diesel cars by 2030 we very much expect your usage to naturally go upwards over the coming weeks and months.

We appreciate that it has been disappointing for you not seeing the revenue you expected, but hopefully the service has still been valued by your growing cohort of EV Driving customers.

In the future - all garden centres will have EV Charging as standard. Well done you for being ahead of the curve and getting them in early. It says a lot about your desire to work towards greener initiatives, and we are sure it won't go unnoticed by your customers.

Onwards and upwards. Team Connekt :)

Classificada 5 em 5 estrelas

From the first visit to the final install and beyond

From the first visit to the final install and experience of the product since, it has been seamless. Johnny, Gail, Liam and all of the team have been first class, and a genuine pleasure to work with. I would, and have recommended Connekt to colleagues, friends and other industry contacts - everything is made so easy. Our guest, member and team now use the charging points, all with excellent feedback. They look fantastic outside our hotel and definitely suit the luxury environment.

2 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

From the very first contact to the…

From the very first contact to the final installation of multiple EV charging stations, the service was nothing short of excellent. The team was incredibly professional, punctual, and knowledgeable. What stood out to me most was how they truly thought along with me during the entire process — offering helpful suggestions, explaining the best options for my situation, and making sure everything was tailored to my needs. They didn’t just deliver a standard service; they made sure every detail was right. I felt supported and well-informed every step of the way. 10/10 would absolutely recommend to anyone looking for reliable EV charging solutions.

25 de junho de 2025
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Wow, thanks so much Daniel - we really appreciate such a detailed review - it is really helpful for us internally, not to mention the morale boost for the whole team.

Thanks a million, and hope all is well your side!

Team Connekt⚡

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, very smooth installation of two chargers, quick to respond to queries, nothing too much bother, professional and friendly company.

2 de dezembro de 2024
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Thanks Stan, very much appreciated :)

Classificada 5 em 5 estrelas

From the very start our experience with…

From the very start our experience with Connekt was professional and helpful. We had a poor experience with a firm that had installed chargers. Connekt were patient and helped outline professionally, the issues we knew we had. Their survey and installation teams "did what it said on the tin", they were a credit to Connekt. We would be pleased to recommend Connekt

20 de novembro de 2024
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Thanks so much for your review, Michael - we really appreciate you taking the time to give us your feedback and recommendation!

Team Connekt⚡

Classificada 5 em 5 estrelas

Great team of people to work with.

Great team of people to work with, wonderful experience from start to finish.
Strongly recommend this organisation.

1 de agosto de 2024
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Thanks you for such a lovely review, Michael. Our Team feel exactly the same about the whole Cameron House team. Such a wonderful and accommodating bunch, at an incredible location and stunning resort. We have been immensely proud to work with you all to bring over 30 EV chargers to the estate and are delighted with the early feedback as to how they have been received by both the staff and also your lovely guests. See you again soon :) Team Connekt

Classificada 5 em 5 estrelas

As a newcomer to the EV industry

As a newcomer to the EV industry, I recently acquired my first EV car. However, I was uncertain about the process of charging my vehicle at a public charging station. In this regard, I contacted the Connekt help desk, and the representative who assisted me was exceptionally helpful. She patiently guided me through the entire process step by step, ensuring that I fully understood how to use public chargers. This experience has instilled confidence in me, and I intend to continue using Connekt's services in the future. Their exceptional support made the process effortless, and I am grateful for their assistance.

1 de agosto de 2024
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Thanks so much for the review, Laura! We have passed this on to our head of customer support to ensure this is shared with the team! An absolute joy to read - we really appreciate you taking time out your day to leave such positive feedback. Thank you! Team Connekt

Classificada 5 em 5 estrelas

Outstanding customer service

We were approached by numerous EV charging companies and decided to go with Connekt, due to their outstanding and personable customer service.

From the initial point of contact with Stephen, to our install, everything has been seamless. Nothing has been too much trouble and the team have invested time to ensure we are happy with everything.

We already have customers using the charge points and now display on booking.com as a hotel that provides EV charging facilities.

9 de agosto de 2024
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Hi Anna, thanks so much for taking the time to share your positive experience with Stephen and Connekt as a whole. We hear the installation went completely to plan and came in ahead of schedule - allowing you to offer EV Charging facilities a few days earlier than expected. Amazing to hear, and just the way we like to do things! Thanks again, Team Connekt

Classificada 5 em 5 estrelas

Fantastic install

We've had connekt install a dual charger and the whole process from sales pitch to install was great. especially the quick and tidy install was much appreciated and the software and hardware seems easy to use!

21 de março de 2024
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Thanks so much for your review Michael - we were delighted with this installation and so pleased to know you're happy! Now visitors to the Kingsbarn Distillery can charge while they enjoy your facilities. A great, sustainable and long term solution. Thanks again. Team Connekt⚡

Classificada 5 em 5 estrelas

A top class job from the Connekt Team - highly recommend.

We had 4x 7.4kW chargers installed at our hot tub cabin site in Millport, Isle of Cumbrae - Jack's Alt-Stays. We are over the moon with the job the guys did. All the Connekt team across the office, groundworks and electrical were a pleasure to work with. They also made us aware of eligible grant funding. The team went above and beyond to accommodate the limited timeframes we had around guests. All worked out perfectly as planned. Would highly recommend.

1 de fevereiro de 2024
Opinião espontânea
logótipo da Connekt EV Charging

Resposta da Connekt EV Charging

Thanks so much for your feedback Daniel. We are so pleased with this installation and our ability to play a small part in your incredible journey. We look forward to working together again as the Jack's Alt-Stays empire expands! To a more sustainable future! Team Connekt⚡

Classificada 5 em 5 estrelas

Top level customer service from the…

Top level customer service from the team at connekt. Recently signed up to the app and had some issues with the mobile signal at the charge point. Called the team and they remotely started the charger in seconds. Got me charged in time and off to my next meeting! Great to receive such a great customer service experience!

18 de janeiro de 2024
Opinião espontânea

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