Consumer Rights Opiniões 

242
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Yasmin was really helpful. We have a profoundly disabled son and he is doubly incontinent and only eats pizza toppings. Our electricity bill from washing /drying soiled clothes and cooking a successio... Ver mais

Classificada 5 em 5 estrelas

The whole process from enquiry to submission of application went very smoothly. Robin Jones of Consumer Rights was friendly, professional and helpful.

Classificada 5 em 5 estrelas

What an amazingly helpful team of people at Consumer rights. They are so well informed about all the government grants and help and support that is out there. They are super efficient in the way they... Ver mais

Classificada 5 em 5 estrelas

I was referred to Consumer Rights for an ECO4 application through epplus.org.uk. Lucy Clarke, our account manager at Consumer Rights has been very helpful, patient and professional guiding me through... Ver mais

Informações sobre a empresa

  1. Centro de defesa ao consumidor
  2. também em
  3. Gabinete de apoio ao cidadão
  4. Gabinete de informações

Sobre Consumer Rights

Escrito pela empresa

ECO 4 - Government grant access support for free home upgrades - Boiler Upgrades - Solid Wall Insulation - Cavity Wall Insulation - Loft Insulation - Air Source
- Heat Pumps
- Solar Panels

You can check if you qualify on our website

www.consumer-rights.org/

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(242)

14 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sensitive and professional

Consumer Rights were very helpful, polite and informative, guiding me through each step of the grant application. Even though it turned out I didn't qualify, I was impressed by their sensitivity and professionalism throughout.

24 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amy Roberts was brilliant

Amy Roberts was brilliant. She is a pleasure to speak too. Very informative , helpful and made me feel comfortable on the calls. It was also easy to contact her again when I missed her on some occasions. She deserves a payrise definitely.

23 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We are very pleased with the quality of…

We are very pleased with the quality of personal service we have received with your company. We were fortunate to have Manon Roberts as our co-ordinator and she has proved to be helpful in all matters, extremely efficient, approachable and polite. She has been able to deal with all aspects and obstacles relating to our application. Thank you Manon

22 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Hopeless company

Hopeless company with no interest in answering your enquiries. A complete waste of time to try and deal with.

16 de janeiro de 2024
Opinião espontânea
logótipo da Consumer Rights

Resposta da Consumer Rights

Hi David,

I have checked your account, and your account manager is no longer with us. I will arrange for your case to be transferred to another handler. Based on the information available, it seems that your property would be eligible. Regrettably, this is not the first customer grievance regarding this particular staff member, which is why he is no longer with us.

Apologies for the bad experience, and we will do our utmost to resolve this for you this week.

I have emailed a member of the management team so they will be in touch on Monday.

Classificada 5 em 5 estrelas

ECO 4 flex application

Peirce Thompson from consumer-rights.org has been extremely supportive with our ECO 4 flex application and explained exactly what will happen next and by when.

17 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very helpful staff guided me in every…

Very helpful staff guided me in every step of the way ,it was refreshing to deal with a very helpful & knowledgeable people
Very pleased & I appreciate most ly to have spoken to a Mrs Mannon
Thank you so much
Regard R Cacace

15 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

ECO 4 Scheme

I would like to thank Manon for being so very helpful and assisting with the ECO 4 scheme and passing our information to the assessor very promptly. Also, she kept me informed at all the various stages of the process. Many thanks again, Manon.

16 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First class service

Amy was brilliant polite and to the point helpful at all times and was always kept updated about everything explained everything in detail and was able to make you feel at ease thank you Amy

12 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Pierce

Up to now great service from Pierce at Consumer Rights. He has been very helpful and informative from the start and contacted me when he said he would. Next step, assessor and hopefully installation.
Mark

9 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

wonderful service

since loosing my husband I have found doing things like this very difficult. But Manon was so helpful & patient & made the process so easy.

5 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic support from Megan Kell

Megan Kell is a friendly, polite Energy Performance Advisor at Consumer Rights who has been extremely helpful in supporting us with our ECO4 referral. I couldn't ask for better service. Thank you Megan.

4 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

So far so good

So far so good, Amy has been very pleasant well-mannered and supportive. Looking forward to the rest of the journey with Amy's help.

22 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Robin - an asset to the company.

Robin is an asset to the company. From our first contact, Robin was polite and extremely pleasant. He helped me through what I felt was a mine field, as I have never claimed help for my aged mum before. He called back when he said he would and even arranged for a colleague to cintact me when he couldn't. Not sure if my mum will get any help, but it won't be for lack of trying from Robin - what a nice person , thanks Ann

6 de dezembro de 2023
Opinião espontânea

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