Our delivery went exactly as you would want. The unit was unpacked and placed where we requested, where we left it unplugged for 24 hours. The packaging was taken away and the drivers were helpf... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Ver mais
Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Ver mais
Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.
Informações sobre a empresa
Escrito pela empresa
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Informações de contacto
20-22 Wenlock Road, N1 7GU, Islington, Reino Unido
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
4,8
Excelente
309 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great website & company!
Easy to order, fast delivery and we love our aroma kit! Perfect gift for my husband, thank you so much!
29 de julho de 2022
Very pleased with product and service…
Very pleased with product and service is first class. First time I have ever seen personal post delivery follow up.
25 de julho de 2022
Opinião espontânea
New Climadiff…
Ordered a new Climadiff wine cabinet and the communication was very good even though the product was a little delayed.
Delivery seamless and a couple of queries dealt with promptly by Sarah - would recommend
25 de julho de 2022
Very good and efficient service
Very good and efficient service. Great prices. Excellent customer support. First rate. Would use again.
24 de julho de 2022
Responsible and efficient
Ordered some wine glasses and unfortunately, one broke on transit. Cooler somm was understanding and very efficient, and I got my refund swiftly. The service was perfect
23 de julho de 2022
Very good service from Sarah.
22 de julho de 2022
Excellent and responsive service
Excellent and responsive service. I needed the Fridge delivered by a certain date and they were able to promise and deliver on time. Very good company to work with.
21 de julho de 2022
Opinião espontânea
Great Customer service always keep you…
Great Customer service always keep you up-to-date Great products great price will definitely use again.
20 de julho de 2022
Opinião espontânea
Excellent service from start to finish
Excellent service from start to finish, despite the customer changing the delivery times multiple times!
Showed great flexibility, and a first rate product. Highly recommend.
20 de julho de 2022
Opinião espontânea
Very efficient
I was kept aware of delivery and contacted to confirm driver was on the way
18 de julho de 2022
Excellent and fast service!
Excellent customer service and fast delivery. Very please with my new wine chiller.
12 de julho de 2022
Opinião espontânea
Quick delivery and some good advice via…
Quick delivery and some good advice via the phone on a wine fridge for our kitchen. The fridge looks great in our kitchen and the delivery men were also helpful giving advice on the fridge.
6 de julho de 2022
Opinião espontânea
Disappointing
Website said they had 2 in stock. I bought one. 24 hours later I hadn’t heard anything about delivery. Website said 1 in stock. 30 hours later email to say out of stock. They are trying to sort it out but it is disappointing
5 de julho de 2022
Resposta da Coolersomm
Hello Richard,
I do apologise with the issue we had with your particular order. Luckily the wine cooler is now arriving sooner than we estimated so this one will be resolved soon. Thanks for your patience on this one and sorry it did take us a while to sort it out.
Sarah
Sarah
Great service from Coolersomm
Informative and easy to navigate web site and payment system. Good information about order and tracking. Speedy delivery of two days. I would use the company to buy more products
30 de junho de 2022
Very good service.
Sarah was always helpful and responded quickly to my emails. Delivery was on time and painless. All packaging removed and the wine cooler was set us and balanced on the floor for me.
27 de junho de 2022
Opinião espontânea
Dunavox wine fridge
Great thanks Sarah for your help on the choices for me needs
Not arrived yet but looking forward to it
25 de junho de 2022
Good looking
Good looking, nice quality, quiet. Total capacity, while perhaps technically correct, is overstated.
23 de junho de 2022
Resposta da Coolersomm
Hi William,
Thanks for the positive review. I think you're reviewing one of our wine coolers here rather than our service however I'll address it so as to be clear and hopefully helpful.
The capacities stated come from the manufacturers directly and are quoted in bordeaux shaped bottles. The reality is, as you correctly state, if you deviate from standard bordeaux bottles the max capacity begins to reduce and if you have lots of burgundy or champagne or rhone shaped, wide bottles, it can decrease by as much as 20%+.
In any case, thank you for the feedback, sadly we'll never be able to state anything other than the Bordeaux shaped bottle capacity as we'll never know the starting or evolving quantity of different wines a person will have. Perhaps a good tool for us to develop would be a capacity estimator based on the bottle types you have.
All the best with your new wine cooler
Sarah
Excellent Service
Very happy with my Wine Fridge. Sarah at Coolersomm was very helpful with the purchase of my Montpellier WC166X
21 de junho de 2022
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.