Cool Hog Opiniões 

1338
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Cool hog barbecue hog lumps are the best full of delicious flavor so crunchy a great snack would highly recommend you need these in your life

Classificada 4 em 5 estrelas

I ordered the taster pots for all varieties and a big jar full of original as this was the first time and wanted to try them all. Wow!!! The big thing for me was the consistency in the scratchings cr... Ver mais

Classificada 2 em 5 estrelas

Really delayed delivery and poor customer service contacting. The product itself is inedible due to how salty it is. This company needs to take a couple of steps back and rectify continuing issues... Ver mais

Classificada 5 em 5 estrelas

I’ve had pork scratchings before but these are another level. Not only do they come in great reusable plastic containers that keep the contents fresh but flavour range is amazing. I’ve had the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Produtor de alimentos

Escrito pela empresa

Don't be a boar, be a Cool Hog.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(1338)

591 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quality products

Quality products, great flavours and I’ve had well over a dozen orders and only one minor blip which Cool hog sorted out faster than any other company I’ve dealt with. No fuss or bother just great service.

28 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thank you so much for your continued support! It’s brilliant to hear you’ve had such a positive experience with us, and we really appreciate you taking the time to leave a review. 😊

Jade @ Cool Hog

Classificada 5 em 5 estrelas

Great product

Great product

4 de setembro de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thank you so much for the lovely review! We’re really glad you enjoyed the product 😊

Jade @ Cool Hog

Classificada 1 em 5 estrelas

Really disappointed

Really disappointed. Adverts are basically lies. Really poor quality. Most of my bag was the light airy type, more like pork crunch, not pork scratchings.

3 de setembro de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Hi,

We’re sorry to hear you were disappointed with your order. We’d genuinely like to understand what you mean by the adverts being “lies”, as our products are advertised as described.

We’re also sorry the contents of your bag weren’t what you expected. If you could email us at info@coolhog.co.uk with some more details, we’d be happy to look into this for you.

Kind regards,
Jade @ Cool Hog

Classificada 5 em 5 estrelas

Quite honestly the best Pork Cracking I…

Quite honestly the best Pork Cracking I have ever tasted. A great thing considering I was in hospitality for 25 years. You need to get this in your life.

2 de setembro de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thank you so much for the amazing review! It means a lot to hear you rate our scratchings so highly, especially with 25 years of experience in hospitality! 😍 We’re so glad you enjoyed them!

Jade @ Cool Hog

Classificada 1 em 5 estrelas

I purchased some snacks and didnt…

I purchased some snacks and didnt recieve the confirmation email. So i reached out to the message service on the website. So far radio silence. But the money has left my account no problem. Can you help me please?

2 de setembro de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Hi,

I’m so sorry you didn’t receive a response and for the issues you’ve had with your order. Our social media pages do have automated responses advising customers to email us directly regarding any order queries, as this allows us to look into things properly.

I’ve spoken with you via email and have now processed a full refund for your order.

Jade @ Cool Hog

Classificada 5 em 5 estrelas

Best snacks on the market

Great products and an amazing taste every time , customer service is easy and efficient if you ever have a problem

21 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thank you so much for the lovely review! 😊 We’re delighted to hear you’re enjoying the products and their taste, and it’s great to know you’ve found our customer service easy and efficient too.

We really appreciate your continued support!

Jade @ Cool Hog

Classificada 2 em 5 estrelas

The product was very powdery

The product was very powdery and of no better quality than others I've tried.

26 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Hi,

We’re sorry to hear you were disappointed with the quality of your order. We appreciate you taking the time to leave your feedback, and we’ll certainly pass your comments on to the team.

Jade @ Cool Hog

Classificada 1 em 5 estrelas

Where are my snacks ???

30 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Hi Tim,

If you’re referring to the order you placed on 19th August, Royal Mail have advised that you’ll need to contact them directly to arrange another delivery, as they attempted delivery but nobody was available to receive the parcel.

We can also see that you’ve placed another order this morning, so hopefully that one reaches you without any issues.

Jade @ Cool Hog

Classificada 1 em 5 estrelas

The quantity was shocking for the price…

The quantity was shocking for the price you pay. And why are we paying shipping protection ??????

27 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Hi Stuart,

We’re sorry to hear you weren’t happy with the quantity for the price.

Regarding the shipping protection, this is an optional service and isn’t required when placing an order. As you’ve placed 10 orders with us and have only chosen shipping protection on 4 of those orders, we feel this demonstrates that you’re aware it is an optional service and can be removed at checkout if you don’t wish to use it.

We hope this helps clarify things.

Jade @ Cool Hog

Classificada 5 em 5 estrelas

Amazing

They were very tasty and they didnt take long to arrive which was great

22 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thanks so much! 😊 Really glad you enjoyed them and that they got to you nice and quickly!

Jade @ Cool Hog

Classificada 3 em 5 estrelas

omg much too salty never eat pork…

omg much too salty never eat pork scratings so salty
but there not hard like some that break your teeth i got garlic. dont think id but these again mutch too salty eeeegggg

22 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thanks for giving them a try and for the honest feedback! Sorry the garlic flavour wasn’t quite to your taste. 😊

Jade @ Cool Hog

Classificada 1 em 5 estrelas

Hello i am happy with the product sent…

Hello i am happy with the product sent out to me however it is very bad that you have sent me another 3 batches/boxes that contain 3 packs at £34 thats £102.. extra charged to my account without my consent! You have no phone number to contact and are charging my account every 2 weeks now. what the hell are you doing? So i now have an extra 3 boxes thats 9 bags that i did not order. Also i messaged on your sight and verified with you i have no subscription!!! I want to know whats going on please if thats not to much to ask? The packs are sealed and you can pick them all up and be so kind as to refund as i definately did not agree to these extra orders. Regards..

22 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Hi Mark, I completely understand the confusion here. I’ve spoken with you via email about this, and we were able to confirm that the additional orders were generated by a subscription that was set up when the original order was placed.

As requested, I’ve now cancelled the subscription for you, so there won’t be any further payments or orders taken.

Jade @ Cool Hog

Classificada 5 em 5 estrelas

Absolute fantastic flavours best in the…

Absolute fantastic flavours best in the market top marks well done Grace for packing with care

20 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thank you so much! 😊 Really appreciate the lovely feedback, and I’ll make sure Grace sees this too!

Jade @ Cool Hog

Classificada 5 em 5 estrelas

Heyyyy well after wondering where my…

Heyyyy well after wondering where my parcel was as it said it was delivered 4 days ago and I hadn’t received it I contacted cool hog who told me royal mail had delivered it and took a photo I searched everywhere and found it hidden behind wheelie bin which u would never of seen as I had other empty boxes to be taken by bin men BUT this is not cool hogs fault as my parcel was delivered so quick just a shame I couldn’t find it lol as it’s royal mail’s fault as I have a safe space registered plus there’s a sign on my actual front door stating the safe place also but they chose to actually put it with other empty parcel boxes by blue bin and luckily my bin men came today must of saw it wasn’t open and they put it behind green bin lol I know they did this as the photo royal mail did was behind blue bin and it’s blue bin day today so it would of gotten picked up and they realised a parcel was here and they stashed it behind the green bin must say they are delicious and none of this mix up was from cool hog at all infact I placed my order on the 12th and says delivered on 14th and today’s the 18th so 4 days I’ve been looking and trying to find this parcel haha but obviously they was relieved in excellent time I just tasted one bit of the maple flavoured pork scratching a and they are yummy mmmm sadly I wanted original but was out of stock

18 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Oh goodness, what a mission to find your parcel! 😂 So glad it was eventually rescued and that you’re enjoying the maple ones. thanks for your order and review!

Jade @ Cool Hog

Classificada 5 em 5 estrelas

The scratchings themselves are the best…

The scratchings themselves are the best out there and the customer service is great - i accidently set up a subscription and they helped fix it with no problems. Would (and have) recommend them to anyone!

17 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thanks so much for the lovely review! 😊 Glad we could get that sorted for you, and we really appreciate you recommending us!

Jade @ Cool Hog

Classificada 5 em 5 estrelas

You will be back for more…

Absolutely out of this world pork scratchings. My favourite flavours so far are Maple, Salt n Vinegar and Sweet Chilli. I say so far because I intend on trying them all!!

Check out the cookies too, which I discovered by accident, damnnnn!!

3 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thank you so much! 😍 Sounds like you’ve got a mission on your hands now — we hope you enjoy working your way through the rest of the range! And glad the cookies got a mention too 😂

Jade @ Cool Hog

Classificada 5 em 5 estrelas

Easy site to navigate

Easy site to navigate
Clear instructions to order
Delivery was A+
Product great
Ordered 3 to try
1 not tried yet which is the maple
Orginal will order again
BBQ was nice but not for me

6 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Thanks so much for giving a few flavours a go! 😊 We really appreciate the feedback and hope the maple one wins you over!

Jade @ Cool Hog

Classificada 5 em 5 estrelas

Really tasty Pork Scatchings

Really enjoyed the taste and great value for money and we order some every 2-3 weeks now

11 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

That’s amazing to hear! 😊 Thanks so much for coming back to us so regularly, we really appreciate your support!

Jade @ Cool Hog

Classificada 5 em 5 estrelas

I must say they were nicer than the…

I must say they were nicer than the orginals but they dont seem to last as long as they here gone in a few days

5 de agosto de 2026
Opinião espontânea
logótipo da Cool Hog

Resposta da Cool Hog

Haha, sounds like they didn’t stand much of a chance! 😂 Thanks so much for your order and for the lovely feedback.

Jade @ Cool Hog

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