Hi, the delivery did not come and DPD have sent it back to CoolMed. Unsure why this has happened - we are a GP surgery and have had so many items delivered - even with DPD.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... Ver mais
Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... Ver mais
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the ne... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.
Informações de contacto
Unit 8, Fourways Trading Estate, Longbridge Road, Trafford Park, M17 1SW, Manchester, Reino Unido
- 01617725666
- info@coolmed.co.uk
- coolmed.co.uk
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt delivery.
Fast delivery
Quick delivery
Speedy delivery.
Ordered and delivered on time. But
Ordered and delivered on time. But the fridge does not have a changeable door. The question is not asked on the website. So we have a fridge that opens the opposite to what we like. There are no options. But looking at the fridge it looks as though a option could be possible.
Excellent service with fast delivery
quick efficient service especially when…
quick efficient service especially when a problem occurred
No calibration certificate
Fridge delivered without any issue. I asked for calibration and paid an additional £150.
There was no record of the calibration carried out.
I wrote to them and there has been no response
Amazingly quick delivery!
Amazingly quick delivery!
Needed a new fridge fast to save our stock of flu vaccs, ordered Thursday pm but after the noon next day cut off. Resigned ourselves to waiting till the Monday, but fridge was delivered next morning. So pleased.
Quick delivery good communication
DAMAGED ITEM NOT WORTH THE MONEY
DAMAGED ITEM NOT WORTH THE MONEY! We paid nearly £500 for a dent in the fridge! £50 was given back but definitely not enough.
Great fridge for my medical clinic
Great fridge for my medical clinic! Fast delivery! Highly recommend

Resposta da CoolMed
Absolutely superb customer service and…
Absolutely superb customer service and a truly amazing product we purchased CMG 400 and it works wonderfully!
Riverside Pharmacy

Resposta da CoolMed
Great service and great prices - what more do you need?!
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the next day - Superb service and the fridge is excellent - much better (and cheaper!) than the medical fridges we were using from a different manufacturer. Coolmed are now at the top of my list for future medical fridges.

Resposta da CoolMed
Small fridge for clinic use
I bought a small fridge for use in our clinic to store botox, fillers and vitamin injections. The fridge was good quality and the company were responsive when I needed to enquire about a lockable fridge. We have not had the fridge for long but the quality feels like it will last.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







