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CoptrzOpiniões 

398
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Can't recommend enough for the RPC-L1 training course. Louis, Luke and Phillip were all very knowledgeable, really friendly and helped with all problems and queries throughout the course to make sur... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Straight forward need for a GVC Renewal. Quick discussion over its future validity and yes it suited me. Onto the course and revision was well presented as was the online exam. A couple of days later... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

For two years now COPTRZ have looked after the annual health checks and maintenance on our DJI kit - 350RTK (including battery station and L2 payload), Mavic 3 Pro Cine, Avata 2 and Mini Pro 4. Alway... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Taking the GVC Flight test in Leeds Louis was absolutely fantastic. Very professional, put me at ease from the get go, clear with all his instructions and happy to explain if and when I had any quer... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. Loja de máquinas fotográficas
  3. Centro Educacional
  4. Grossista de equipamento electrónico
  5. Escola de Aviação
  6. Escola de formação profissional

Escrito pela empresa

Coptrz is the UK’s leading drone solutions provider, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software, and training to ensure customers operate safely, efficiently, and compliantly. Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, Wingtra, and Flyability to supply advanced drones and payloads for industries such as public safety, surveying, inspection, and creative media. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, GVC, and specialist commercial certifications. Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support, and tailored solutions to suit every operator. With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer, and further.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

398 opiniões

5 estrelas
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4,8

Todas as opiniões

(398)

126 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Jay Jones is always incredibly quick to…

Jay Jones is always incredibly quick to respond and stays completely on top of everything that’s asked of him. Communication is clear, efficient, and he’s consistently kind and approachable. It’s a pleasure dealing with someone so reliable and professional.

4 de fevereiro de 2026
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Resposta da Coptrz

We’re delighted to hear that Jay’s responsiveness, clear communication, and professional approach have made such a strong impression. Being reliable, efficient, and approachable is exactly the standard we aim to deliver, so it’s fantastic to know this has been your experience.

Classificada 5 em 5 estrelas

As always great service from Coptrz.

As always great service Coptrz, many thanks Matt Priestly (He is always checking in with me to see how he/Coptrz can support me in my drone journey). Jack Kruse ensuring a seamless transit from purchase to receiving the material. Cheers Guys.

29 de janeiro de 2026
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Resposta da Coptrz

Thank you for the great feedback and continued support. We’re glad to hear Matt’s ongoing check-ins and Jack’s support made the process smooth from purchase to delivery. Your comments have been shared with them both. Much appreciated.

Classificada 5 em 5 estrelas

5 stars for Jay

5 stars for Jay! Quick response and issue solved instantly, great service all round.

30 de janeiro de 2026
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Resposta da Coptrz

Thank you for the 5-star review. We’re delighted to hear Jay was able to respond quickly and resolve the issue straight away. Your feedback has been shared with him — much appreciated.

Classificada 5 em 5 estrelas

Very quick response from Joe and…

Very quick response from Joe and answered my query and we got this resolved

21 de janeiro de 2026
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Resposta da Coptrz

Thanks for the great feedback! We’re really pleased Joe was able to respond quickly and get everything resolved for you. If there’s anything else you need, just let us know

Classificada 5 em 5 estrelas

GVC Drone Course

I attended the GVC at the Hook location. The venue was very nice and comfortable and the lunch provided was really tasty.
The course itself was very well structured, incredibly informative and was delivered by professional and knowledgeable staff. Our trainer, Louis, was approachable and patient and his excellent tuition ensured everyone on the course passed the theory exam. I would highly recommend COPTRZ for drone training and will be using them again in the future.

20 de janeiro de 2026
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Resposta da Coptrz

Thank you for such a fantastic review. We’re really pleased to hear you enjoyed the GVC course at our Hook location and that the venue, catering, and overall experience met your expectations. It’s great to know the course structure and delivery were valuable, and we’ll be sure to pass your kind feedback on to Louis — approachability and high-quality instruction are exactly what we aim for. Congratulations on passing the theory exam, and we look forward to supporting you again with your future drone training.

Classificada 5 em 5 estrelas

accurate and prompt advice and support from all at Coptrz!!!

I continue to have the most detailed, accurate and prompt advice and support from all at Coptrz!!! Particularly, Niamh, Jay and Sam have been incredibly supportive and always there when I have a quick question. Recently, I have been undertaking the A2 CofC course to update our qualifications. And the experience has been second to none.

14 de janeiro de 2026
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Resposta da Coptrz

Thank you so much for the kind review. It’s great to hear that the support from the Coptrz team has been helpful and easy to access whenever questions come up.

Niamh, Jay and Sam will be delighted to know their support has made such a positive impact.

It’s also fantastic to hear that the A2 CofC course has been such a positive experience. Thanks again for taking the time to share this feedback and for choosing Coptrz.

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish, primarily by Tom. Great communications throughout the repair process, from the drone being received, repair type and cost, completion of repair, and tracking for delivery back to home address.
Tom and the guys are clearly very professional and efficient. Thoroughly recommended.

19 de janeiro de 2026
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Resposta da Coptrz

Thank you for the great review and recommendation. It’s really good to hear that the repair process was clear and well communicated from start to finish.

Tom will be pleased to know his updates and attention throughout the repair made the experience a positive one, and the wider team will appreciate the recognition as well. Thanks again for taking the time to share this feedback and for choosing Coptrz.

Classificada 5 em 5 estrelas

Drone pilot training

I just successfully attended the RPC level 1 course at Coptrz. The training staff Luke and Louis were very friendly and more importantly very knowledgeable about the subject matter. The course included 2 hours of excellent flight instruction given by Louis where all the manoeuvres to pass the flight test were given.

13 de janeiro de 2026
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Resposta da Coptrz

Thank you for taking the time to leave such a positive review. It’s great to hear that the RPC Level 1 course was a success and that the training was both welcoming and informative.

Luke and Louis will be really pleased to know their knowledge and approach made the experience a strong one, and it’s especially good to hear the flight instruction helped build confidence in the manoeuvres needed for the flight test. Thanks again for choosing Coptrz and best of luck with future flying.

Classificada 5 em 5 estrelas

Overall 10/10

All staff and trainers (we had Luke and Louis) were super approachable and helpful throughout the course delivery. The PowerPoint had mixed media which helps to keep you hooked in. You were able to ask about your own way that you use drones in your industry and they would be able to answer/help taper our qualification to our intended purposes.

13 de janeiro de 2026
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Resposta da Coptrz

Thank you for the excellent feedback. It’s great to hear that the course felt approachable and engaging throughout.

Luke and Louis will be really pleased to know their support and industry insight helped tailor the training to real-world use cases. Designing the course to be interactive, relevant, and applicable across different industries is a key focus, so it’s brilliant to hear the mixed media and open discussions added real value.

Thanks again for choosing Coptrz and for taking the time to share this review.

Classificada 5 em 5 estrelas

Professional and knowledgeable

I signed up to do the A2C Certificate of Compency course. The video training sessions are well paced and full of additional knowledge one only picks up when in a classroom environment. It’s great!
All the materials are provided to successfully complete the course so I look forward to getting my certificate soon.

5 de janeiro de 2026
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Resposta da Coptrz

Thank you for the great feedback. It’s really good to hear that the A2 Certificate of Competency course content has been clear, well paced, and adds the kind of insight normally gained in a classroom setting.

Providing everything needed to complete the course with confidence is exactly the aim, so it’s fantastic to hear the materials have been helpful. Best of luck with the final stages of the course, and looking forward to celebrating the certificate being achieved soon.

Classificada 5 em 5 estrelas

Thoroughly recommend

Easy to set up and login to account. I have done 2 modules so far and they are informative and easy to follow with clear explanations.

31 de dezembro de 2025
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Resposta da Coptrz

Thanks for the review!

Classificada 5 em 5 estrelas

Jamie Cording has been excellent

Jamie Cording has been excellent, he kept in touch as I decided what courses to do. He was extremely informative and he made the entire process very simple.

7 de janeiro de 2026
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Resposta da Coptrz

Thank you for the great feedback. We’re really pleased to hear that Jamie provided clear, informative guidance and kept you well supported while you were deciding which courses were right for you. Making the process straightforward and accessible is exactly what we aim for, so it’s great to know that came across. We’ll be sure to pass your comments on to Jamie.

Classificada 4 em 5 estrelas

I recently completed the A2 C of C…

I recently completed the A2 C of C drone qualification through Coptrz. My experience was a tale of two halves: excellent five star educational content paired with a highly frustrating and technically flawed examination process.
The strongest part of the Coptrz offering is undoubtedly the course structure. The transition from a hobbyist to a certified A2 pilot can feel daunting, but the curriculum was laid out logically.
• Content Quality: The modules were comprehensive, covering meteorology, UAS flight performance, and technical/operational risk mitigations in great detail.
• Clarity: Even the more complex legal requirements were broken down into digestible segments, making it easy to retain the information.
• Pacing: The flow of the digital learning platform felt natural, allowing for a steady progression from basic safety to advanced technical knowledge.
While the teaching was top-tier, the proctoring of the exam was very poor. This is an area where the proctors clearly need more training in the technical side of PC configuration.
My experience involved a revolving door of three different proctors, which led to several avoidable issues:
• Proctor 1: After taking remote control of my PC to "test" the equipment, they actually caused a microphone issue that wasn't there previously as verified by the proctor then needed to handed over to their tech people
• Proctor 2: While attempting to close down "system tray" apps, they left one partially closed. Instead of resolving this simple oversight, they handed my session over to their tech people.
• The Resolution: When the tech support finally stepped in, the "fix" was as simple as clicking the close button on the app the previous proctor had failed to exit properly.
It was incredibly frustrating to have my exam delayed, in total by one hour!! and my equipment disrupted by proctors who lacked very basic troubleshooting skills. For a high-stakes exam, you expect the logistics to be seamless, not a source of additional stress.
Coptrz provides an excellent foundation for drone pilots through their well-designed syllabus. You will certainly walk away feeling more competent and informed about drone regulations.
However, the exam phase is a weak link. Until the proctors receive better training on how to correctly set up and troubleshoot a candidate's PC, in my case caused by the proctors themselves! the certification process remains a hurdle of technical incompetence rather than a test of pilot knowledge.
Pros:
• High-quality, logical course structure.
• Highly informative modules.
Cons:
• Unskilled proctoring and poor technical support.
• Unnecessary delays due to basic PC configuration errors caused by the proctors.

Rating for Coptrz is five, reduced to four overall because of the proctoring aspect.

24 de dezembro de 2025
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Resposta da Coptrz

Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you found the A2 CofC course content, structure, and pacing to be of a high standard and that the training supported your progression to certification effectively.

We’re sorry to hear that the examination process did not run as smoothly as expected. While exam proctoring is provided by an external partner, we recognise how important this stage is and will be sharing your feedback with them to help improve the experience for future candidates. Thank you again for highlighting this and for choosing Coptrz for your training.

Classificada 5 em 5 estrelas

I've always had a great experience when…

I've always had a great experience when dealing with Coptrz. The team are polite, approachable and knowledgeable. Nothing is to much trouble. Tom, Niamh, James and the rest of the team have helped me so much over the years I cant thank them enough for that

21 de dezembro de 2025
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Resposta da Coptrz

Thank you very much for taking the time to share such kind feedback. We’re really pleased to hear you’ve consistently had a great experience with Coptrz. I’ll be sure to pass your comments on to Tom, Niamh, James and the wider team — they’ll be delighted to hear this. We truly appreciate your continued support over the years and look forward to working with you again in the future.

Classificada 5 em 5 estrelas

Fantastic customer service and quick…

Fantastic customer service and quick delivery

11 de dezembro de 2025
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Resposta da Coptrz

Thank you for the great feedback! We’re really pleased to hear you were happy with the customer service and quick delivery. We appreciate your support and look forward to helping you again in the future.

Classificada 5 em 5 estrelas

Excellent training course (GVC) with…

Excellent training course (GVC) with fantastic delivery from Lewis and Luke

17 de dezembro de 2025
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Resposta da Coptrz

Thank you for the fantastic feedback. We’re really pleased to hear you enjoyed the GVC course and that Lewis and Luke delivered a great experience. I’ll be sure to pass your comments on to them. Best of luck with your future operations, and we look forward to supporting you again.

Classificada 4 em 5 estrelas

Slow delivery of Care Refresh Plan

Shipping the drone went great and fast. Emailing me the DJI Care plan code was very slow and would have been missed unless I had actively requested it.

The slow delivery of the code resulted in a tedious process to get DJI to verify the drone before accepting the code and the Care plan. This is because the code must be entered within 48 hours of the drone being activated.

The code should have been sent when the product was posted away.

28 de novembro de 2025
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Resposta da Coptrz

Thank you for taking the time to share this detailed feedback — we really appreciate it.

We’re pleased to hear the drone shipment itself was fast and smooth, but we’re sorry for the delay in sending the DJI Care code and the frustration this caused. You’re absolutely right that the 48-hour activation window is critical, and the delay led to unnecessary extra steps with DJI verification, which is not the experience we aim to deliver.

Your comments have been taken on board, and we agree that Care plan codes should be issued at the point of dispatch to avoid exactly this situation. We’re already reviewing our internal process to ensure this is handled more consistently going forward.

Thank you again for the honest feedback — it helps us improve, and we’re sorry for the inconvenience caused on this occasion.

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