Perfectly smooth buying experience. Items arrived well packaged and in perfect condition. Great range of tcg to choose from. Items arrived on time and Communications was great. Fantastic company to de... Ver mais
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Leia as opiniões dos outros
so i ordered a couple of magic cards but when the order arrived i was missing a card. after i contacted them about the missing card i received a reply stating that they would send out my missing card... Ver mais
So impressed with this website! I’d been looking for the OG Pokemon stickers online, and was so happy to see them on the site, especially at such a good price! I purchased a few other goodies... Ver mais
Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos colecionáveis
- também em
- Fornecedor de serviços de gaming
- Loja de brinquedos
- Loja de cartas coleccionáveis
- Loja de hobbies
- Loja de jogos
Escrito pela empresa
Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.
Informações de contacto
4,7
Excelente
467 opiniões
Pede aos clientes que escrevam opiniões
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Fantastic communication.
Perfect seller fast delivery well packaged highly recommend purchasing from. A+++++
29 de abril de 2024
Great Experience
Top Class as always. You never have any worries when ordering from Cosmic Collectables.
28 de março de 2024
Opinião espontânea
Excellent Customer Service
Left a review before a few years back, but from continued service I'd thought I'd leave another as they still maintain the highest standards and ensure fantastic customer service. Prices, post and communication remain the best out there, and will continue to shop here for the future.
23 de fevereiro de 2024
Opinião espontânea
Fantastic customer service
Parcel went missing in the post - not the fault of Cosmic Collectables at all, but they went above and beyond to chase it up and send out a replacement. Have ordered from them before and shipping is fast, prices are good and the cards are great. Thank you so much!
13 de fevereiro de 2024
Opinião espontânea
delivery was quick and cards were well…
delivery was quick and cards were well packaged and protected. Price of cards purchased was really competitive. Would recommend and buy from again
25 de janeiro de 2024
Customer service support was quick to…
Customer service support was quick to Reply with Order issue and polite. Good quality for the price and Fast delivery.
17 de janeiro de 2024
Opinião espontânea
Very responsible company
3 de janeiro de 2024
Really helpful and friendly coaching
Really helpful and friendly coaching, suitable for all ages, and very welcoming
27 de novembro de 2023
Great service
I have made many orders now. More recently I made a pre-order and received the items the morning of the release day.
1 de dezembro de 2023
Opinião espontânea
Friday Night Magic Events
Love the Friday Night Magic events run in-store. A must for all local MTG players!
Amazing shop and people 😊
27 de novembro de 2023
Going on a Whim Paid Off!
Took a chance with a store I've never personally heard of and it paid off. Competitive prices is definitely the selling point and my products arrived with no issues. No complaints and will happily use this shop again!
22 de novembro de 2023
Opinião espontânea
Great
Great customer service. Friendly and welcoming atmosphere. 10/10 would shop there again.
2 de novembro de 2023
Great service
Item arrived in great condition, was well packaged, dispatched and delivered quickly. No problems whatsoever.
31 de outubro de 2023
Excellent Service
Made many purchases with Cosmic Collectables and have yet to be disappointed. Well packaged, great communication and cards come as described. Cheers!
16 de outubro de 2023
Opinião espontânea
Quick delivery and perfect cards
Both orders have been quick with deliveries and cards have been fairly priced too!
Will be a regular customer!
7 de outubro de 2023
Opinião espontânea
Still not received order
Still not received order after almost two weeks. No response from a chase up email. Had an email to say part of my ordered was being refunded with no explanation. Poor service.
29 de setembro de 2023
Resposta da Cosmic Collectables
Hello Joanne,
Thank you for your review.
I do apologise, your email found its way into our junk mail, and I was unaware until this morning.
I checked the status of the order and it looks like the parcel might have been lost in transit, so I reshipped the cards we could straight away, and refunded you for the missing card that we no longer had in stock.
Please accept my apology, I should have contacted you sooner but it was a busy day in the store, If we receive another of the same card we will contact you to let you know that it is available again :).
Kind regards
Shai Edginton
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