CosmoStore Opiniões 

118
•
TrustScore: 1.5 em 5

1,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered a Cosmo backpack in October with shipment insurance for a 5 to 12 day delivery window. The bag never came. I contacted the company numerous times. It wasn't until I got another company invol... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I placed my order #709432 on June 30th, made a payment the same day. I have received yest a tracking number that even the Logistics Company couldn't find on system. I wrote more than 5 messages th... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Day 5 following ordering a bag from them. Emails say they provide automatic tracking. No tracking number provided yet. No phone number, only an email address. Feels like i'll be calling my cred... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I placed my order #706491 on Sep 27th, made a payment the same day. Till now (Oct 6th) the order status is still "processed by manager", I haven't got the confirmation of payment (the amount more th... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos

Escrito pela empresa

CosmoStore is an online cosmetics store offering a wide selection of high-quality skincare, makeup, and fragrance products. We take pride in providing access to a diverse range of popular cosmetic solutions from leading manufacturers. Our team aims to offer convenience and security in your shopping experience, allowing you to enjoy beauty and self-care with confidence and pleasure. Welcome to the world of cosmetics and beauty with CosmoStore!


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

118 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(118)

3 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent

I ordered Lancôme skin care , the shipment arrived during less than one month , packaging was great and products original .

18 de janeiro de 2021
Classificada 5 em 5 estrelas

Very good

Originally left a bad review because i got mixed up with another company i was also expecting a delivery from! Sorry about that.

Delivered in time in perfect condition, good service!

15 de janeiro de 2021
logótipo da CosmoStore

Resposta da CosmoStore

Dear Customer.
The parcel for your order has been delivered. Last status: Deliver item (Inb) 14 December 2020 Udhaybah post office. Please contact us if you haven't received your package.

Classificada 5 em 5 estrelas

I was very skeptical when I ordered my…

I was very skeptical when I ordered my cosmetic products from Comostore in Hong Kong. The Internet page looks as if it could be a scam with the usual spelling errors etc. The confirmation I received via E-mail also looked dodgy. Payment was made via PayPal and credit card combined.
But the product arrived in Luxembourg in prime condition, on time and without ayny custom duties to be paid.
My worries were put to shame.
I can highly recommend Comostore and their products. Shipping costs are more than reasonable and they sell products which it is hard to find anywhere else. I purchased a product from a Canadian manufacturer and it’s exactly like the one I bought in the US.
Thank you for excellent service

14 de janeiro de 2021
logótipo da CosmoStore

Resposta da CosmoStore

Dear Customer.
Thank you for your feedback.

Classificada 5 em 5 estrelas

Everything was superb

Everything was superb! The website, the shipping, the product and the overall experience was beyond satisfaction.

14 de janeiro de 2021
logótipo da CosmoStore

Resposta da CosmoStore

Dear Customer.
Thank you for your feedback.

Classificada 1 em 5 estrelas

Horrible service. I have not got the goods yet after 1.5 months

Horrible service! I have not got my item yet even after almost 1.5months..

They claimed they will deliver in 14 to 25 days and it’s past a month the item has not been delivered yet. When I checked now they have changed the delivery time to 45 days with no reason, but repeatedly reply the same message without a proper response. They hardly respond.

I bought this item as a surprise gift and the surprise is ruined. They didn’t give any attention at all. The most pathetic and horrible online purchasing experience ever!!!!

10 de janeiro de 2021
Opinião espontânea
Classificada 2 em 5 estrelas

My first

I placed my order in September and received it on 24th November.

18 de novembro de 2020
Opinião espontânea
logótipo da CosmoStore

Resposta da CosmoStore

Dear Customer.
Your order was delivered on November 24, 2020 We apologize for the long delivery time due to the pandemic.

Classificada 5 em 5 estrelas

Hello

Hello, I want to leave here my review on the purchase of cosmetics for my beauty salon. Delivered in 11 days, the package arrived without any dents or damages. The prices are reasonable, but not the lowest, because the cosmetics are of good quality. Visitors to my beauty salon are satisfied

28 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible

Ordered a parcel 3 months ago and still didn't get it to the EU. The company refuses to send a refund.

27 de junho de 2020
Opinião espontânea
logótipo da CosmoStore

Resposta da CosmoStore

Dear client.
We are sorry that your package has not been delivered yet. The parcels are delayed due to quarantine in Singapore and cancellation of flights.  Your order will be delivered. Cancellation of delivery is not possible due to transit. If you receive a parcel, please refuse it and we will perform a full refund. 
We apologise for any inconvenience. 

Classificada 1 em 5 estrelas

I never received my order

I never received my order, and the company will not give me a refund. Bad customer service.

5 de junho de 2020
Opinião espontânea
logótipo da CosmoStore

Resposta da CosmoStore

Dear client.
We are sorry that your package has not been delivered yet. The parcels are delayed due to quarantine in Singapore and cancellation of flights.  Your order will be delivered. Cancellation of delivery is not possible due to transit. If you receive a parcel, please refuse it and we will perform a full refund. 
We apologise for any inconvenience. 

Classificada 4 em 5 estrelas

Excellent to deal with.

Have never had a bad experience since using CosmoStore for several years now........go above and beyond to keep their customers happy always.

6 de março de 2019
Opinião espontânea
logótipo da CosmoStore

Resposta da CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Classificada 4 em 5 estrelas

EASY

This is so easy to buy. I love that it only takes a few moments to buy.

5 de março de 2019
Opinião espontânea
logótipo da CosmoStore

Resposta da CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Classificada 5 em 5 estrelas

CosmoStore is totally reliable

"The service at CosmoStore is totally reliable, quick, efficient and I cant find anyone else cheaper.
Been shopping on Cosmoctore for many many years"

3 de março de 2019
Opinião espontânea
logótipo da CosmoStore

Resposta da CosmoStore

Dear client.
Thank you for your feedback. We are happy to do the best service for you.

Classificada 5 em 5 estrelas

I love CosmoStore!!

I love this site for shopping for all the luxury items I love at fair prices!
The customer service is great they are quick and efficient to answer all questions.

23 de novembro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Great site

easy to navigate and well set out. Great specials and rewards for returning customers.

22 de novembro de 2018
Opinião espontânea

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