CountDeFi Opiniões 161

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

CountDefi did a great job at reconciliation and I recommended them for their dedication to detail. The IRS schedule forms they provided in their reports were pivotal to filing my taxes smoothly.

Classificada 5 em 5 estrelas

I used CountDefi to troll through tens of thousands of crypto transactions, including air drops, hacks, delistings, mining pools etc. Required some effort but they managed to make sense of it all and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a mess of data across exchanges, including incomplete info from BlockFi. The team at CountDeFi was sharp, professional, and easy to work with. They helped clean everything up and walked me throu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been working with CountDeFi for several years and they are the best I've experienced. They are fast, professional and incredibly knowledgable. The money I saved in harvesting losses and making st... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de contabilidade

Escrito pela empresa

We are crypto tax reporting specialists. We deliver accurate tax-efficient crypto tax reports. We deeply understand the blockchain, liquidity & staking protocols, ICOs / IDOs, NFT ecosystem, bridges and other DeFi nuances. We have a hybrid team with accountants, tax advisors, legal advisors, software professionals and degen traders.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

161 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Efficient and accurate

CountDefi did a great job at reconciliation and I recommended them for their dedication to detail. The IRS schedule forms they provided in their reports were pivotal to filing my taxes smoothly.

27 de maio de 2026
Classificada 5 em 5 estrelas

Outstanding Services

Company made reconciliation of transactions easy. Excellent on progress reports as the process started to until received my reports. Highly recommend by me. A+ company!

6 de abril de 2026
Classificada 5 em 5 estrelas

Bianca was great to work with!

Bianca made what seemed impossible as easy as it could be. From start to finish everything was completed in order so it made sense, all of my questions were answered, and everything was completed in a timely manner. Highly recommend.

9 de abril de 2026
Classificada 5 em 5 estrelas

A Great Experience!

I've used other tax services in the past and ended up with a mess. CountDefi is great! They combed through 10 years and found my transactions on the blockchain and, of course ended up with all of the correct data. They're more expensive, but definitely worth it!

29 de março de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Thank you so much for the kind words, Charles! We're glad we could help sort through a decade of transactions and get everything accurate. That's exactly what we're here for, making sure the data is right, no matter how far back it goes. We appreciate your trust in us!

Classificada 5 em 5 estrelas

Life savers

Life savers. Thank you!

26 de março de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Glad we could help, Blake. That is what we are here for. Reach out anytime.

Chris Herbst
Founder, CountDeFi

Classificada 1 em 5 estrelas

Inaccurate Report, off by over 40k

Unfortunately I was charged a lot of money to have a completely wrong report. I shared dates and amounts of staking to the company at the beginning of the process and my capital gains were off by over $40k. My accountant, untrained in crypto, found the flaws almost immediately.

I spent a lot of money to have them use there experience to make my life easier, but was left very disappointed and potentially left in a very difficult position if I would of been audited.

Update: If you truly stood by your product, you would offer refunds when a report is fundamentally incorrect. Your error resulted in a $40,000 discrepancy that could have landed me in significant trouble with the government. Despite providing all the necessary data, the output was wrong. I expect you to take ownership of this failure rather than charging full price. I am prepared to leave a 3-star review noting that while the error was eventually rectified, it required me to hire an outside accountant to identify your mistakes. I am requesting a partial refund for the service and compensation for the professional fees I incurred to fix your error.

23 de março de 2026
Opinião espontânea
logótipo da CountDeFi

Resposta da CountDeFi

Steve, thank you for your feedback.

You are right that our team missed a screenshot you provided during onboarding. That screenshot contained information about your staking activity that should have been flagged during reconciliation, and it was not. We take full responsibility for that.

Once your accountant identified the issue, our team verified the activity on-chain, reclassified the affected transactions, and regenerated your complete tax report and supporting documents. Updated reports were delivered the same day.

What we built after your case:

Your experience exposed a gap in how client-provided context was being surfaced to our reconciliation team. Rather than treat this as a one-off, we used it as the catalyst for a systemic fix. Since your report, we have implemented the following:

- Automated Client Context Extraction: every piece of client communication (emails, call transcripts, onboarding notes, uploaded files) is now programmatically extracted, structured, and cross-referenced against the transaction data before any report is generated. If a client mentions staking, specific tokens, or amounts, those are flagged and verified against the data automatically. A missed screenshot can no longer slip through.

- Global staking detection update: your case directly led to the tokens in question being added to our staking detection engine. Every future client with those same tokens will have them correctly classified from day one, with zero manual intervention.

- Context flags in every audit report: our audit reports now include a dedicated Client Context Summary section that surfaces anything the client told us and checks whether the data reflects it. If there is a mismatch, the team sees it before delivery.

We process thousands of transactions across hundreds of clients. 140 of our 149 Trustpilot reviews are 5 stars, and we have maintained a 4.7 rating because we hold ourselves to an extremely high standard. When we fall short of that standard, even on a single item out of your 2 000+ transactions, we treat it as a systems problem and build controls so it cannot recur.

Your report has been corrected and delivered. If your accountant has any remaining questions, our team is available.

Chris Herbst
Founder, CountDeFi

Classificada 5 em 5 estrelas

Bianca and the team were great

Bianca and the team were great. Prompt answers to questions and explanations that were meaningful. Very professional process. I recommend them highly.

11 de março de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Thank you, Peter. Clear communication is something we work hard to get right, so it means a lot to hear that the explanations were meaningful and not just technical jargon. Bianca and the team appreciate the kind words. We are here whenever you need us.

Chris Herbst
Founder, CountDeFi

Classificada 5 em 5 estrelas

COUNTDeFi is an exceptional crypto taxes service company.

There are now handfuls of crypto tax companies out there available to help us with our crypto taxes/ forms.
The question is which one to choose and how much is it going to cost in relation to actually what they will do for you.
After comparing several different options I chose COUNTDeFi.
In my story; I am just a person who wanted to create some additional income to help pay the bills and more.
I started in 2020, and heard from many influencers that crypto wasn’t officially in the tax code and that I really didn’t have to file crypto taxes.
So I didn’t. That wasn’t my smartest decision. Now nobody is claiming this. Everyone is saying do your crypto taxes!!
My first crypto platform no longer is available to operate in the US and I had to withdraw all to other platforms.
This caused me problems gathering data from past years and I know I needed help.
I needed to get all my past years from 2020 to 2025.
I chose COUNTDeFi after viewing and reading their website and having a one on one phone (google meet) call with a professional representative.
I worked personally with two great people ( Bryan Boonzaier and Bianca Blackbeard) who explained to me what to expect from them. They helped me through my entire journey to accomplish my needed goal of gathering all information and preparing the tax forms I needed to make things right/ up to date.
They did everything they claimed they would do.
I’am so very satisfied with my selection to hire COUNTDeFi for my crypto tax needs and recommend others to give them a call as well and see if they may be your best option as well.
I close with a special hi and thank you to both Bryan and Bianca for your kind and professional service.
Gary

9 de março de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Thank you for the kind words, Gary, and for trusting us with six years of crypto tax history. Catching up from 2020 to 2025, especially when your original platform left the US, is no small task. We are glad we could help you get everything in order.

Bryan and Bianca will be thrilled to see this. They both genuinely care about making sure every client feels supported from the first call through to final delivery, and your review is a testament to the work they put in.

If anything comes up in the future, whether it is next tax season or just a question, we are always here.

Chris Herbst
Founder, CountDeFi

Classificada 5 em 5 estrelas

Very good experience

Very good experience! I was catching up the deadline for HMRC, and they got it in time.

6 de março de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Thank you for the kind review! We’re really glad we could assist you in getting everything submitted in time for the HMRC deadline.

Our team always aims to make the process as smooth and stress-free as possible, especially when timelines are tight. We appreciate your trust in us and look forward to assisting you again in the future.

Classificada 5 em 5 estrelas

Crypto Management Professionals

I’ve had a really positive experience with CountDeFi. From the start, their communication has been excellent. They took the time to clearly explain the entire process and made sure I fully understood each step before moving forward.

Every question I had was answered quickly, professionally, and in a way that made complex account management feel much easier to grasp. What really stood out was their willingness to jump on Zoom calls to walk me through things in more detail, that level of support makes a big difference.

If you’re looking for a team that’s responsive, knowledgeable, and genuinely takes the time to support you, I’d definitely recommend CountDeFi.

28 de janeiro de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Thank you so much for taking the time to share your experience and for your thoughtful feedback.

We’re really glad to hear that our communication and step-by-step approach made the process clearer and easier to navigate. Crypto reporting can feel overwhelming, so we place a strong focus on making sure clients understand what’s happening at every stage and feel supported throughout.

It’s also great to know the video sessions added value — we believe direct conversations often make complex topics far easier to manage and give clients the confidence they need.

We truly appreciate your recommendation and the trust you’ve placed in CountDeFi. Thank you for working with us.

Classificada 5 em 5 estrelas

MY CRYPTO ACCOUNTING NIGHTMARE 😊

Great and efficient company that took the stress of 4 years worth of transactions, to me an impossible task but they managed it with great accuracy in a short amount of time ,great work and many thanks

22 de janeiro de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Thank you so much for this amazing review and for trusting us with such a complex history of transactions.

We know that several years of crypto activity can quickly feel overwhelming, so our goal is always to take that stress off our clients’ shoulders and turn what feels like a nightmare into a clear, accurate, and structured result.

We truly appreciate your kind words about our efficiency and accuracy. It was a pleasure working with you, and we are very grateful for your trust in CountDeFi.

Classificada 4 em 5 estrelas

Countdefi Stacy Gatch

Countdefi's audit was thorough and they have a good process for resolving any discrepancies. They send frequent communication and document the communications well.

2 de fevereiro de 2026
logótipo da CountDeFi

Resposta da CountDeFi

Thank you so much for your thoughtful feedback.

We really appreciate you highlighting our audit process and communication, thoroughness and clear documentation are core parts of how we work, especially when resolving discrepancies in complex crypto tax data.

Our goal is always to make the process transparent, structured, and as stress-free as possible for clients, so it’s great to hear that this came through in your experience.

Thank you again for trusting CountDeFi with your reporting.

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