We had 90% of the windows in our 3 bedroom house changed to Evolution Flush 82 uPVC windows through County Home Improvers, Heathfield. We couldn't be happier with the finished result. The windows ha... Ver mais
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If the process had been better managed then we would have given 5 stars. Toexplain , we had entered into the purchase contract we on 31 January 2026 expecting a fitting date in April/June. We had no... Ver mais
Choosing the right windows for our house was a huge decision. The team at County made very effort to help us out (even opening the showroom on a Bank Holiday!!) When it came to fitting we couldn't h... Ver mais
I contacted Country to get some guidance on windows and doors, specifications and dimensions etc and was advised a salesperson would contact me. They did, and he was incredibly rude, said that I shou... Ver mais
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County Home offers a wide variety of high quality products at affordable prices. Serving Kent and Sussex we have the right product for you!
Informações de contacto
Reino Unido
- countythehomeimprovers.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de um mês
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very pleased with the work and always…
Very pleased with the work and always on time.

Resposta da Countythehomeimprovers
Jay and Ash arrived on time installed…
Jay and Ash arrived on time installed my door with little disruption - they talked me through everything and I’m very happy with the result - thanks guys

Resposta da Countythehomeimprovers
Window installation
The two guys Kevin & Mitch were really great despite the horrendous weather, they couldn't finish on the initial installation day but came back 2 days later after the storm had passed to finish the fitting, unfortunately there is a scratch on one of the frames which Kevin has taken a picture & reported for which we are waiting for a response but overall we are pleased with the new windows

Resposta da Countythehomeimprovers
Great windows and front door and good…
Great windows and front door and good service, quick work and very professional m. The sales guys initially was lovely too.

Resposta da Countythehomeimprovers
No fuss
They turned up when they said, finished and cleared uop. No fuss and three new windows

Resposta da Countythehomeimprovers
Positive pre-sale experience
Very impressed with the showroom and quote experience from County. Nick took the time to talk us through the different options and was really straightforward to deal with and very pleasant, no hard sell or pressure. Although we haven't been able to go ahead with new windows at this time, I would happily return to Nick and County when we can.

Resposta da Countythehomeimprovers
So far the process has been good
So far the process has been good. I’ve only got as far as ordering the windows, not had them installed yet. I did have to chase quite a bit to get the quote, but have found the company to be responsive and courteous.

Resposta da Countythehomeimprovers
Good honest communication
I moved into my home 6 months ago, and started getting double glazing quotes for the whole house. I am a lady in my 60's, living alone, and always feel that getting around 3 or 4 quotes is a sensible judgment.
Sadly with one salesman I literally had to ask the guy to leave my house, because he was pressuring me to sign paperwork there and then. Please never feel pressured into signing any agreement, if the company won't allow you to have space to think things through, then they are not are not worth working with.
However, on a positive note I decided to visit, COUNTY THE HOME IMPROVERS, as they had their January sale on. I had actually not chosen them before, because I thought they may be too expensive for me - I was completely wrong!
The big relaxed Showroom in Heathfield, offers a range of products to suit all budgets. The staff are experienced, friendly and helpful, but will leave you alone if you just want a wander. When Mark came round to quote, I was pleasantly surprised to find not only the quality of the product, which of course is important, but the amazing deal I was offered in the January sale.
I could not be more impressed, although the windows have not been fitted yet (update once these have been fitted), I have found the transparency and communication from Mark, welcoming. There is no hard sell, just good honest clear communication.
I have no hesitation in recommending, COUNTY THE HOME IMPROVERS, for quality windows at a great price.

Resposta da Countythehomeimprovers
Knowledgeable and courteous
Alan was helpful, knowledgeable and courteous. As a result we have placed an order and look forward to having our new windows installed.

Resposta da Countythehomeimprovers
New Windows & Front Door
We have recently had new windows plus a front door fitted and we are delighted with the results. Kevin and Mitchell were exemplary in their work and we cannot praise them highly enough. We therefore give them 5 Trustpilot stars. Fitted 10-17January 2024.
Maureen Ashurst

Resposta da Countythehomeimprovers
Very helpful sales advisor
We had a quote from a lovely man (Alan Tutton). He was so helpful and answered all our questions in detail. Nothing was too much trouble! Thank you so much.

Resposta da Countythehomeimprovers
Kevin and Mitch are two very nice guys
Kevin and Mitch are two very nice guys. They were both polite and efficient and we were very pleased to have them working in our house. They did an excellent job, cleared up afterwards and explained the working of locks etc before leaving. I highly recommend them and the lovely new doors to our house.

Resposta da Countythehomeimprovers
All went smoothly following our visit…
All went smoothly following our visit to your showrooms ( although a previous telephone call and text were unanswered). Alan was very helpful when we made the order and Jason and Ashton could not be faulted on installing the new roof. We are very happy with this.

Resposta da Countythehomeimprovers
Repeat customer - and still happy!…
This is the second time we’ve used the company. First time just bathroom windows. This time several bedroom windows and new front/back door. Excellent service - from initial discussion, installation and aftercare. Will be using them again!

Resposta da Countythehomeimprovers
Nice product, beautifully fitted.
We had a very good experience with County for some new windows and a patio door. The initial salesman was knowledgeable and gave good advice and didn't try to upsell things we didn't need. The fitter was brilliant and left everything looking lovely. You wouldn't really know he had been (apart from the lovely new windows!)

Resposta da Countythehomeimprovers
The install took one week in mid December.
The install took one week during not very good weather. Phil & Ryan were a pleasure to have as “visitors”, punctual, hard working & tidy.
Communicated the state of play & snags as they arose. All in all a great job, well executed. Thank you.

Resposta da Countythehomeimprovers
Brilliant Company
Brilliant Company. excellent service from beginning to end. Kevin and Mitchell installed the new door.Clean polite tidy workers. Would not hesitate to recommend

Resposta da Countythehomeimprovers
Amazing team from County Home…
Amazing team from County Home Improvers.
Paul and Pete replaced four windows and patio doors with no fuss.
Friendly and professional
Nothing was too much trouble.
Ten out of ten from us

Resposta da Countythehomeimprovers
Excellent service
Have used County numerous times for more than 10 years or so and have always received excellent service and follow up care. Recently, a small issue with my new front door was promptly sorted by Julie in the admin team, and Phil, one the regular fitters who has always been so friendly and helpful.

Resposta da Countythehomeimprovers
Fantastic new front door
Fantastic new front door! We decided on a Timber Windows front door and side windows and were pointed in the direction of County Home Improvers. Their service was faultless. They were happy to tweak my design a few times until I was absolutely satisfied. The product is an outstanding one - high quality, very well made. On the day of installation, they arrived on time, removed our old front door and side windows and replaced it with the new ones within hours. They were professional, tidy and their workmanship was excellent. Overall, we could not be happier with our new entrance. Well worth spending a bit extra to get a top quality product!

Resposta da Countythehomeimprovers
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