Opiniões sobre Gaia - Sofa - Limestone

A classificação por estrelas de um produto é calculada com base na média de todas as opiniões.


logótipo da Cozey

Vendido por Cozey

cozey.ca

•

3,8 mil Opiniões

4,1

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Aqui está o que as pessoas destacaram

Entrega

5,0

1 classificação

Material

2,0

1 classificação

Qualidade

4,0

1 classificação

Qualidade-preço

4,0

1 classificação

Detalhes do produto

Todas as opiniões


Classificada 3 em 5 estrelas

The website listed the fabric as "pet-friendly" but it's a very pet-vulnerable fabric. We have only one cat, with trimmed claws, and after only one week many pulled strands are already visible just from it climbing on and off it. It's unfortunately probably not going to last very long...

Entrega: 5
Material: 2
Qualidade: 4
Qualidade-preço: 4
logótipo da Cozey

Resposta da Cozey

Hello Hubert,

We’re really sorry to hear about what you’ve noticed, especially so soon after receiving your sofa. We completely understand how disappointing this can be, particularly when you chose the fabric with your cat in mind.

We’d like to offer a bit of context around the Aquaforte™ fabric o
n your sofa. Our Aquaforte™ fabric is designed to be stain- and liquid-resistant, with a multi-dimensional weave created to support durability and everyday living. That said, like all woven upholstery fabrics, it’s made up of individual yarns. With pets, particularly cats, who are naturally curious and often drawn to textured surfaces, everyday activities such as jumping, kneading, or stretching can sometimes place unexpected pressure on the fabric. In certain situations, this can lead to pulls, even without intentional scratching. Because pet interactions can vary from moment to moment, it isn’t always possible to anticipate how much pressure may be applied, and this type of interaction can occur across upholstery fabrics more broadly.

Our goal is to support everyday living by offering fabrics designed for durability and features like easier maintenance and resistance to spills. At the same time, every pet interacts with furniture in their own way, and even normal, gentle movements can sometimes impact woven fabrics over time. While our Aquaforte™ fabric is made with durability in mind, some natural wear can occur in ways that aren’t always predictable.

We truly appreciate you sharing this feedback with us. It helps us continue improving how we communicate fabric performance and set clear expectations.