Cozeylife Opiniões 

25
•
TrustScore: 2 em 5

2,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

WARNING! Very new website: long delivery times, poor-quality products, and absolutely no respect for their own terms and conditions. For your information, contrary to what the website claims, it is im... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Warning... Unreliable website!!! There is no physical address listed anywhere on their website, nor is there any phone number to contact them. This is a very new website, registered on March 23, 2... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Well shipping time far too long. Tracking was weird. Like the Pride shirt (the r is funky looks like an n)but I do like it. Unfortunately it was delivered Monday, missing Pittsburgh Pride weekend. I... Ver mais

Classificada 5 em 5 estrelas

The order was delivered swiftly and without any damage to packaging. I was kept informed along the way for delivery, so knew when to expect the package.

Informações sobre a empresa


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 38% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,1

Todas as opiniões

(25)

25 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Short-lived website.

Warning... Unreliable website!!! There is no physical address listed anywhere on their website, nor is there any phone number to contact them. This is a very new website, registered on March 23, 2026, with an expiration date of March 23, 2027. The website is based in China but is subject to Anglo-Saxon jurisdiction.
This appears to be a short-lived website whose purpose is to take advantage of as many customers as possible, since the quality is often poor, shipping times are long, orders are incomplete, and, most importantly, returns are impossible!
Be sensible — do NOT place an order!
You can see for yourself on Trustpilot that their responses to customer complaints are automated and all identical, which clearly shows that they couldn’t care less about customer satisfaction.
They only care about one thing: MONEY!

16 de setembro de 2026
Opinião espontânea
logótipo da Cozeylife

Resposta da Cozeylife

Dear Cam,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cozeylife.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Classificada 1 em 5 estrelas

WARNING!!!

WARNING! Very new website: long delivery times, poor-quality products, and absolutely no respect for their own terms and conditions. For your information, contrary to what the website claims, it is impossible to return the items and get a refund! STAY AWAY!

14 de setembro de 2026
Opinião espontânea
logótipo da Cozeylife

Resposta da Cozeylife

Dear David Gayral,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cozeylife.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Classificada 1 em 5 estrelas

Dishonest customer service!!!

The customer service team is unbelievably dishonest. They make absolutely no effort to help customers with returns. They have been giving me the runaround for weeks instead of simply providing me with the return instructions I need.

5 de setembro de 2026
Opinião espontânea
logótipo da Cozeylife

Resposta da Cozeylife

Dear Sergi,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cozeylife.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Classificada 1 em 5 estrelas

Very poor quality !!!

Very poor quality !!!

31 de agosto de 2026
Opinião espontânea
logótipo da Cozeylife

Resposta da Cozeylife

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cozeylife.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Classificada 1 em 5 estrelas

Scam site. They don't send what's advertised.

They do not send the product that is advertised in the pictures on their site. Then when you contact customer service they will do NOTHING to fix it. They claim that it is the right product. They will not take it back. They will not replace it. They apologize that you are not happy and stop replying.
Update: Since submitting the review, they add a note inviting me to send me the issue. I have already done that. They refuse to send the accurate product even though they say they will. Don't believe them.

3 de setembro de 2026
Opinião espontânea
logótipo da Cozeylife

Resposta da Cozeylife

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cozeylife.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Classificada 1 em 5 estrelas

Do not buy from this company they sell counterfeit fake products

They sent me a top what is cheap bad quality printed tank top, when they advertised a totally different product and are refusing to refund my money. They say it’s the same it’s advertised !! It’s noting like it ,they are a fraudulent company that sell cheap fake counterfeit products do not buy from this company . Total rip off merchants.

2 de setembro de 2026
Opinião espontânea
logótipo da Cozeylife

Resposta da Cozeylife

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cozeylife.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Classificada 1 em 5 estrelas

N'achetez pas sur ce site!!!

N'achetez pas sur ce site, vous pourrez difficilement retourner les articles qui ne vous plaisent pas!
Le support n'a aucune considération pour ses clients, il joue avec vos nerfs à coup de proposition de compensation dérisoire pour vous dissuader de retourner les articles.
Cette société ne respecte pas ses propres conditions de vente et de retour.
Expérience désastreuse.

31 de agosto de 2026
Opinião espontânea
logótipo da Cozeylife

Resposta da Cozeylife

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cozeylife.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Classificada 1 em 5 estrelas

Total scam

I bought one of their products, and never in my life I have received a such low quality product and nothing to do with they publish in their website. It's a total scam.

7 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not use

Do not use.

Items not what they show on website, wrong items sent. Pink shorts ordered got white rainbow long shorts. Rhinestone top no rhinestones just a printed one

Took 4 weeks shipping and cant even send email to contact them

Will be going for a refund with paypal

6 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Produit non conforme à la description.

Produit non conforme à la description.
Le site montrait un t-shirt avec des strass en relief, mais j’ai reçu un modèle avec un simple imprimé imitant les strass.

Le rendu est totalement différent de ce qui était présenté sur les photos de l’annonce.

Le vendeur a proposé une compensation de 3$ uniquement et m’a demandé de payer le retour en Chine (20 à 35$), ce qui n’est pas acceptable pour un produit non conforme.

Je vais ouvrir un litige auprès de mon moyen de paiement.

Product not as described.
The website showed a T-shirt with raised rhinestone embellishments, but I received a version with a flat printed imitation of rhinestones.

The actual item is significantly different from what was advertised in the product photos.

The seller offered only a $3 compensation and asked me to pay return shipping to China (around $20–$35), which is not acceptable for a non-conforming item.

I will be opening a dispute with my payment provider.

30 de junho de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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