Scam site. Ships from China with a fake tracking number and will not respond to emails or any social media platforms regarding your order. Avoid at all costs and report this business.
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Leia as opiniões dos outros
Order went to New York only to be shipped from China. After almost a month after ordering item arrived and was the wrong size. Reached out to Craftedbykaiyo on multiple platforms (their website and Fa... Ver mais
I have been quite let down. I was sucked in by there constant marketing and ordered something. They even added the monthly subscription box for free for the first month which I thought was n... Ver mais
So. I ordered and only afterwards looked up the reviews on trustpilot. Since i though i got scammed I instantly reched out to their email and turns out they had REALLY great customer support. On a Sun... Ver mais
Informações sobre a empresa
Escrito pela empresa
We sell anime jewelry :)
Informações de contacto
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 17% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
So fashionable
Very fashionable!! The jewelries are goo quality and matches the prices! Have some for every of my favourite anime’s. Best way to show it off while being subtle and fancy! Came in time and the service was really good and communative!
Dropshipping scam
Asked for the return instructions in time (30 day after delivery according to their return policy) and had no answers about that. I contacted them by their support mail address multiple times and 2 times through the contact form on the website and had no answers. Also noticed afterward that we can find the same products on Aliexpress for 2 or 3$. A classic dropshipping scam.
Very slow shipping…
Very slow shipping had to chase up my order which I finally received about 2 months after I ordered it. When I did finally receive it, they sent me the wrong pendant. The customer service was good, however I have not received the replacement they promised to send free of charge. I would not recommend this company.
Edit: I am lowering the rating. After contacting the company, and despite written proof that a replacement would be sent, they are now saying I received the correct order and are refusing to send a replacement or offer any exchange. I will be reporting this company as a scam. DO NOT BUY FROM THEM.
Awful company, never again
Gojo hooded blanket shorter than advertised, the pocket is tiny compared to what’s advertised, it’s more of a smaller version of what’s online, it’s very thin and not close to oodie quality however online it looks 10x better. Really unhappy with it and not sure if I just got a bad one, also delivery they were lying to me saying it’ll be 5-10 working days,’however it was ordered end of November and came after Christmas but when telling them this they said it’s within 10 working days… which it was not, awful service and the product was pretty rubbish as well.
Scammy company
Ordered more than a month ago. Paid for 3-6 day shipping. Ordered as a christmas present. Still not shipped out. I emailed and they said not enough materials even though they marked it as shipped. They take forever to respond and give me the runaround. Ordered in november. Its already almost midway through jan and havent received product or reponse.
Do not buy anything from this company…
Do not buy anything from this company as they ignore emails and take your money and run. They are a drop ship seems they are in “NJ”, shady work.
Beware buying from this company
Beware buying from this company! I would give them a half star to no star rating. I bought 4 Anime Blanket Hoodies for Christmas. I paid for 3-6day shipping for it to be insured and nothing. I sent multiple emails, messages on social media, on their website that I haven’t received a tracking number. Christmas came and went and still no items. I asked for a refund and the company has completely ghosted me. There is no phone number to call and any email responses are generic never addresses issues. Just that company is working on the order. Please don’t buy from this company it’s a scam.
Sending order to wrong and ignoring emails mid communication
I made an order over a month ago, received what I was told to be the tracking order via shop. After not receiving my order I emailed them to only be told it has been delivered and was provided a different tracking number from the shop one, this tracking number shows my order as delivered to somewhere on Russia ( I don't live in Russia) when I've brought this up in several emails I originally got an generated response and then I've just been ignored mid communication with them. DONT RECOMMENDED.
Poor customer communication /service
My wife orders an item for Christmas on 30/11/24, 2 weeks later no Info so she sent an email and they replied saying it was busy !!!! Today 22/12/24 still no info on delivery, very very very bad customer service and the poorest communication of any company I’ve ever felt with
Disappointed by the quality
Bought this as a gift to my sister for Christmas. I’d love to support such a business that’s seem genuine but I have nothing good to say about the product. I got a plastic necklace and a plastic “gem” that was so badly made that the injection mold still showed. Truly a worthless gift, so much so that I’m embarrassed to give it. If I could give 0 stars I would. Disappointed.
They seem to be scam
They have no customer support, the contact email they provide is a gmail account which is not responding.
The order confirmation E-Mail is just a newsletter with no information about any order.
WAY BETTER Customer service then expected
So. I ordered and only afterwards looked up the reviews on trustpilot. Since i though i got scammed I instantly reched out to their email and turns out they had REALLY great customer support. On a Sunday, i got an answer within 10 minutes asking if i could confirm i wanted to cancel my order, i replied with yes and they had no problem with instantly sending my money back, very great customer service, can‘t say anything about the product
Love the Naruto Jade bracelet
Love the Naruto Jade bracelet! Great addition to my jewelry collection, shipping was a little delayed but overjoyed with the product, thx craftedbykaiyo
Big Scam
This is a rip-off. My money is gone and the support e-mail no longer works if you want to know where the order is.
Big scam beware !
I recently got their demon slayer…
I recently got their demon slayer pendants for me and my friends and I love them! The material and craftsmanship is top notch and they had great customer service!!! Highly recommend!
I bought a matching set for my GF and…
I bought a matching set for my GF and I.
Super cute, durable, 10/10
Really good pendants
One of the best stores there can be for anime jewelry! Got my order, was very satisfied with it!
I bought the jade akatsuki necklace
I bought the jade akatsuki necklace. It came perfectly as advertised and the quality was good. The shipping time was within the week, which quite frankly was earlier than I would normally expect from a smaller brand. Overall my experience with them has been great and I’d definitely buy again!
Great products
Great products! Love the design, will definitely buy again
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