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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

while the deep red colour I picked is pretty, it is absolutely not worth the staining that happened to my bathroom. No other red semi-permanent colour has stained tiles like this one does. Also took a... Ver mais

Classificada 1 em 5 estrelas

Ordered Marshmellow for very blonde hair, never been dyed before. Just wanted a pinkish tint, left it on 45 minutes absolutely no difference whatsoever. Dissapointed.

Classificada 5 em 5 estrelas

I like the vivid dyes, unfortunately they are shipped in the UK with Evri who are dreadful. My order was lost, I contacted customer support and they verified Evri had lost tracking of my package and r... Ver mais

Classificada 1 em 5 estrelas

Tried Marchmallow as I wanted a light pinky colour on my Natually grey hair. Followed instructions & after a strand test left it on 45 mins .. Absolutely no difference!! What a waste of time & money.... Ver mais

1,7

Muito mau

TrustScore: 1.5 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
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1,7

Todas as opiniões

(33)

11 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Extremely stubborn to remove from surfaces, but doesn't last on hair.

while the deep red colour I picked is pretty, it is absolutely not worth the staining that happened to my bathroom. No other red semi-permanent colour has stained tiles like this one does. Also took a ridiculous amount of time to rinse from hair after I applied it. Again, compared to other semi-permanent colours, there's no reason for all the troubler it causes. Save yourself time and money and pick a different brand.

14 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Conned !

Tried Marchmallow as I wanted a light pinky colour on my Natually grey hair. Followed instructions & after a strand test left it on 45 mins ..
Absolutely no difference!! What a waste of time & money.

20 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Are they really that bad? Yes.

So you read all the bad reviews about the dye - but what about their customer service?

Well they suck too.

I made the mistake of ordering. I heard nothing for a week after dispatch. The package seems to have been lost the second evri got it. No surprise there.

I contacted them several times before I got a response. I asked for a refund and heard nothing. So after a few days I chased it up by replying to the email chain (ergo including all the emails between me and them in the email). They said they are waiting on me to reply to them. The email reply was literally in the body of this email. I was replying to them replying to me. How they missed it, I don't know. But I expect to have to go to my bank.

Don't buy from them. Their products aren't great and their customer service isn't either.

Avoid any company that doesn't claim their trust pilot reviews.

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I like the vivid dyes, shipped with Evri sadly

I like the vivid dyes, unfortunately they are shipped in the UK with Evri who are dreadful. My order was lost, I contacted customer support and they verified Evri had lost tracking of my package and resent the order. The second order also got lost in the delivery process and took a lot longer than the 2-4 days suggested but I have received my dye now and I’m grateful they resent the order so quickly.

16 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I bought a hairspray “silver” which…

I bought a hairspray “silver” which with one small test was blue/purple. I sent photos to the company and asked for a refund and they have just not replied. The product is in tact. Seriously disappointed in product and customer service just not good enough by a mile. Thank goodness I didn’t spray my whole head of hair without testing it would have been completely ruined

15 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

What has changed. The dye is terrible.

Before Christmas 2024 I had no complaints. I loved crazy colours. Now something has changed. Dye washes out way way faster, is much thinner. Plus I use 2 colour at a time. I do half my head one colour and the other side a different colour. The last few times I have done this one colour will bleed into the other. The worst is fire red. If you want your colour to last more than a couple of weeks try something like manic panic, which is my new choice.

17 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Does not dye hair even if bleached

I have tried to dye my BLEACH blonde hair 3 times with this hair dye i followed the instructions step by step even leaving it on longer than the time give and washed it out. I turn to look in the mirror to find it has done nothing to my hair ONCE again such a let down was really wanting some cute pink highlights, shame

27 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

NEVER BUY THESE PRODUCTS AGAIN!

Absolutely the worst products and customer service.
DON'T WASTE TIME AND MONEY ON THESE PRODUCTS. Even if they are so cheap, still you lose much more in time and results!
I should have read the reviews here, not just order after seeing video on YouTube. That was definitely not real video, and surely paid by this company.
I bought Blue Jade and Candy Floss and decided on roots blue and rest pink. And in between just brushed a bit.
Yeah, the result was that I ended up like a Smurf. Pink was only here and there, just a tiny bit and the rest was blue. And at the roots, extremely blue! That was not even the shade of blue that I bought. The one on the length was, but at the roots....it was so strong like a royal blue. And I washed again the next day hoping the blue will fade a bit. Yep, no chance. Even the little pink I had disappeared after first wash. Now, after one week and a half and washed 4 times, my hair is still strongly blue at the roots and blue-ish the rest. A complete waste of money and time. And now I stay like a Smurf 😡😡 when I told them what happened, they just said that my hair was not blond enough, but it is actually white. Not even blond. WAS! You'd better hope Crazy Color company that I am getting my white back or you'll be so in trouble.
And they had the nerve to say I didn't put enough pink. Are you kidding me??? One bottle and a half for half hair and my hair length is barely over shoulders, and I have very thin and little hair because it was cut very uneven. That's my hair style.
And it says it doesn't stain? Hell it does! My purple over ear headphones are all blueish from wearing them. And the towels still get blue even now.
NEVER BUY FROM YOU AGAIN! CHEAP BUT ALSO CRAPPY PRODUCTS.
I will stick to my professional colors even if I don't find them in such variety.
Biggest mistake I did with my hair. Ever!
Hope your company crashes so you cannot do this to others.

14 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

WON’T ACCEPT RETURNS

I received an order of Anti bleed spray and I’d read in reviews that it didn’t work so decided to return it. They replied saying that due to hygiene reasons they couldn’t accept the return. It is a spray nozzle and you can see it has never been used. I also don’t understand where the ‘hygiene’ aspect comes from. In my opinion just an excuse not to refund you. BE AWARE YOU WONT GET A REFUND!!!!!

20 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

terribile

terribile ho usato la colorazione pinkissimo su dei capelli biondi cenere naturali e non ha colorato nulla ha lasciato i capelli secchi e spenti non compratela che vi rovina solo i capelli e vi macchia la cute

13 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Worst customer service

Worst customer service.
My parcel was supposed to be delivered on the 19th of August, it is currently the 3rd of September, and I still haven’t received my parcel or any help from crazy colour. I have emailed numerous times asking for my hair dye to be sent to me which just gets ignored. They finally responded when I asked for a refund claiming I haven’t emailed them and that they will send the hair dye, they’re now ignoring me again and won’t send me my hair dye or refund me!
Awful experience don’t order from crazy colour website.

3 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I wish I had read the reviews before…

I wish I had read the reviews before buying! I bought the temporary colour spray in lavender for my daughter who has natural, very blond hair. It just disappeared on her hair. It went on really dark and just...vanished. When I emailed them, I got a standard reply about how I should "lighten" her hair first. Definitely would not recommend. Save your money.

3 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Orribile

Orribile, ho provato il "violet" su capelli castano chiari quasi biondo scuro, pessima me li ha solo inscuriti, pochissimi capelli hanno preso il colore desiderato, inoltre sono secchissisimi

5 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointed long term customer

I have used crazy colour for 20 years on and off and they used to be the best brand for semi permanent vivid colours. Today that has changed, I pre lightened my hair and used three bottles of pinkissimo ( a shade I've had great success with in the past), applied it thoroughly and evenly, massaged it and left it for over an hour. My hair is patchy, dull and still has patches of my lightened hair showing through.
They used to be great value for money but now I will be buying a competitors pink dye to fix the mess I've been left with.
I would expect this result if I wasn't a dab hand at DIY vivids, or with a new shade I hadn't used yet, but this is such a let down.

11 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Waste of time!

So my hair is bleached blonde and i applied color icy mauve and even left it in for 45 minutes and after washing it out saw no difference! absolutely disappointed and such a waste of my time…

3 de outubro de 2024
Opinião espontânea

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