crazyforewe.com Opiniões 461

TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was visiting Leonardtown, staying with my daughter and running out of knitting projects when I called in to Crazy for Ewe. Ellen was very welcoming and knowledgeable and helped me choose wool (a Co... Ver mais

Classificada 5 em 5 estrelas

I appreciate the high quality yarns and lovely, beautifully designed patterns available at Crazy for Ewe. As a serious knitter interested in expanding my skills, Crazy for Ewe is a wonderful, friendl... Ver mais

Classificada 5 em 5 estrelas

Wonderful shop! Learned a great deal from the owner’s knowledge on pairing yarns (Noro Magazine #25). J’adore cette boutique pour son choix et sa rapidité à livrer. Ellen la propriétaire a un im... Ver mais

Classificada 5 em 5 estrelas

I used your online chat function late on a Sunday. I believe I was chatting with Ellen, the owner, who stayed late to finish helping me. They were able to be my eyes and helped decide on a color.... Ver mais

Informações sobre a empresa

  1. Loja de fios

Escrito pela empresa

Contemporary yarn shop with a warm empowering vibe. Focus is on creating a stylish handknit wardrobe you're proud to wear.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

461 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Great small business!

Good costumer service, good stock of yarn

11 de agosto de 2024
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Resposta da crazyforewe.com

Thank you, Meg! We look forward to serving you again soon!

Classificada 5 em 5 estrelas

Great customer service

Customer service and yarn selection

14 de agosto de 2024
logótipo da crazyforewe.com

Resposta da crazyforewe.com

Thank you, Cathy! So happy to help you get some fun Noro! Looking forward to seeing you again soon! ~Ellen

Classificada 5 em 5 estrelas

My lykke needles arrived in a timely…

My lykke needles arrived in a timely manner. Very well packed so my small 2.25 mm needles arrived with no breakage

13 de agosto de 2024
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Resposta da crazyforewe.com

I'm so glad, Kathryn! Thanks for taking the time to review us. Looking forward to serving you again soon ~Ellen

Classificada 5 em 5 estrelas

Prompt shipment of order

Prompt shipment of order. Also, I love all the inspirational info included in the weekly newsletters and podcasts. Living in Tampa and away from yarn stores, I consider Crazy for Ewe as my distance LYS.

10 de agosto de 2024
logótipo da crazyforewe.com

Resposta da crazyforewe.com

Thank you, Marsha! We are so happy to be your LYS! Hugs ~Ellen

Classificada 5 em 5 estrelas

The Susan Shell

I used to be an in-person customer, living in southern MD. Now I stay connected from PA through their excellent online presence. Like Ginny, the pattern design is classically stylish!

6 de agosto de 2024
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Resposta da crazyforewe.com

Thanks, Althea! We miss having you in the shop, but I'm so glad to be in touch - can't wait to see your Susan Shell!

Classificada 5 em 5 estrelas

Great Yarn Shop!

Your staff member as well as your customers. Fiber artists are the best!

5 de agosto de 2024
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Resposta da crazyforewe.com

Thank you! We very much appreciate your business and look forward to serving you again soon!!! ~Ellen

Classificada 5 em 5 estrelas

friendly

friendly, helpful, and had what I wanted and on sale!!

2 de agosto de 2024
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Resposta da crazyforewe.com

Thank you, Glenda! So happy you were able to take advantage of the anniversary sale and help us celebrate 20 years of Crazy for Ewe! ~Ellen

Classificada 5 em 5 estrelas

What a pleasure to walk in your…

What a pleasure to walk in your shop....all the feels.
I was greeted with a smile and offer of help.
I loved the shopping adventure

27 de julho de 2024
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Resposta da crazyforewe.com

Awww - thank you, Margaret. That makes me so happy! Wonderful to have you here in person. Hope you enjoy the Noro Uchiwa! ~Ellen

Classificada 5 em 5 estrelas

Efficient

Efficient
Excellent product information and amazing knitters support

24 de julho de 2024
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Resposta da crazyforewe.com

Thank you! So happy to serve you! ~Ellen

Classificada 5 em 5 estrelas

My xperience with Crazy for Ewe has been Awesome!

My xperience with Crazy for Ewe has been awesome from the the first phone call about the yarn I was inquiring about to the time my 8 balls of yarn arrived! I would recommend your yarn shop to any of my knitting friends and wish I lived close to be able to visit the store, brouse what you have (love to be able to feel the yarn), and get to meet your staff,

21 de julho de 2024
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Resposta da crazyforewe.com

So happy everything was great for you, Wendy! I wish you lived closer too - would love to meet you in person. Maybe one day :) Can't wait to hear what you make with your Noro! ~Ellen

Classificada 5 em 5 estrelas

This shop feels like visiting a friend…

This shop feels like visiting a friend with smiling faces and a warm embrace. The ladies who work there a so special in their own way and have a wealth of knowledge to help you with any challenges. And I can forget he amazing yarn and needle selection for any project you may need them for.

23 de junho de 2024
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Resposta da crazyforewe.com

Thank you, Keisha~ I love having you come visit - my Sundays are better when you're there! ~Ellen

Classificada 5 em 5 estrelas

Fantastic local Yarn shop

Great customer service and extremely fast shipping! Terrific selection of unique yarn and a wonderful owner who has awesome teaching skills.

5 de julho de 2024
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Resposta da crazyforewe.com

Thanks so much, Shanda!

Classificada 5 em 5 estrelas

Great store!

Great store -- welcoming, helpful, and a lovely selection of yarn, needles, and notionsl

30 de junho de 2024
Classificada 5 em 5 estrelas

Great Service!

They really helped me out and let me explore as much as I needed to and popped in any time I had a question. The workers are very knowledgeable
in their craft!

28 de junho de 2024
Classificada 5 em 5 estrelas

Crazy for Ewe is the BEST

I ordered yarn for the flag scarf online. Within 24 hours I got an email that my order was ready. Going into the store is always like visiting good friends who are glad you stopped by.

27 de junho de 2024
logótipo da crazyforewe.com

Resposta da crazyforewe.com

We are always glad you stopped by, Jean! Looking forward to seeing you next time!

Classificada 2 em 5 estrelas

Poor communication

Overall, I’m disappointed with my shopping experience at Crazy for Ewe. I don't have a local yarn store, so online shopping is my only option. I had been eyeing a couple of cocoknits kits for a while, and this store was the only one I found stateside with them both in stock. Or so I thought. After a couple of days had passed since placing my order, the website boasted same-day shipping, I reached out to the shop’s owner to inquire about its status. Only then did she inform me that one of the kits was out of stock, and she had to order it from the supplier. It would have been nice had she initiated the communication, but whatever. Things happen. She also didn't mention anything about the other kit I ordered. This will be important later. So, I waited another week or so for my order to ship. When it arrived, the kit that was in stock was opened (resealed with Scotch tape) and contained an expired item. Nowhere on the item’s sale page was it described as anything other than brand new. When I brought this to the owner’s attention, she insisted that the kit, now discontinued, wasn’t used, just opened and that the newer version came with fewer items and was $20 more. So, I could either return it at my own expense, or she could send me a new bottle of wool wash to replace the expired one.
I had half a mind to return the entire order, but I did not want to spend additional money on an order that had already cost me $200, so I opted for the latter. Yet here I sit; nearly a month has passed since I placed the order, and I have not received the replacement item. And yet again, the owner hasn't reached out to explain the delay. I wouldn’t have written this negative review if she had been forthcoming and offered better customer service. The shipping delays and opened-boxed kit wouldn’t be issues had she just told me about them upfront. This was my first time shopping at Crazy for Ewe, and it will likely be the last time, too.

4 de julho de 2024
logótipo da crazyforewe.com

Resposta da crazyforewe.com

Hi Rosa, I'm so sorry for the confusion on this order. The Sweater Care Kit you ordered has been discontinued, and the only one we had left was one that had been opened, but never used. It was not on display, only opened t photograph. I absolutely should have reached out to explain the situation before shipping. I typically do exactly that, for instance if an item is unavailable or there is a dyelot mismatch.

To make it worse, the task of sending you a replacement wool wash out right away was lost in our internal communication, and I apologize for that.

The service you received was not up to our normal standards, and I apologize. We really do pride ourselves on our service, and I would like to make it up to you. I have sent you a $75 gift card and would be honored if you would give us another chance.

Warmly,
Ellen

Classificada 5 em 5 estrelas

Crazyforewe.com came through for me

Crazyforewe.com came through for me. I ran out of yarn with only a few more rows left. I was able to find the yarn I needed at a good price and fair shipping rate. They shipped it so fast and I was able to finish my project with only a small delay!

30 de abril de 2024

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