Crazy Price Carpets Opiniões 

118
•
TrustScore: 3 em 5

3,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The phone call was first very polite and helpful Then john who done the measuring very nice man very helpful. Then final the carpet fitters very good quick and made really good job i am very pleased w... Ver mais

Classificada 1 em 5 estrelas

Do not use this company. They left me and family without adequate flooring for over three weeks. They got everything wrong. Every single aspect of the ordering and measuring they got wrong. The door b... Ver mais

Classificada 5 em 5 estrelas

Company is excellent. The person who came out to measure & show me the samples was on time, pleasure to speak to & not all pushy. Explained everything including moving out all furniture. I explained a... Ver mais

Classificada 1 em 5 estrelas

Poor customer service, changed price of the job after a 25% deposit had been paid. Original quote was £1250, they then changed price to £1750. Refused to answer phone and did not return calls when the... Ver mais

Informações sobre a empresa

  1. Loja de pisos
  2. também em
  3. Instalador de carpetes
  4. Loja de carpetes

Escrito pela empresa

You can't buy flooring for less! Quality flooring at crazy low prices every day. We believe that everyone deserves to have their dream floors without breaking the bank, and that's exactly what we offer. Covering Newcastle, Gateshead, Sunderland, Durham, Peterlee, Seaham, Hartlepool, Stockton, Middlesbrough, Guisborough, Saltburn We supply Carpets, Vinyl, Laminate, LVT, Hardwood at unbeatable prices. Our local flooring experts come to you and help you to make the right decision


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

118 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(118)

86 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bad service

Don't do job as described pay 600 to do full flat which never done properly left with sitting room cut short wouldn't rectify what they had done tried to palm me off with 50 pound are to do carpet again then rearranged to come out in put carpet right which no-one turned up

7 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute shambles

Absolute shambles. I paid a £100 deposit was scheduled for a fitting for a carpet last week. I was told that I would get a courtesy call 2 days before to confirm; that call never came. So I called them and they said they can't even confirm time/date yet, but they were eager to take the remaining payment of course.

On the actual morning of the fitting a staff member rang to apologise that the laminate floor installer was not available today. I said that it is a carpet that I ordered and not laminate. After a few hours they called back to say there was a mistake in the paperwork that they had put me down for laminate and the carpet can be ordered and fitted next week instead. This is after clearing out the whole living room of furniture in preparation and I'm living in chaos.

I said next week is tricky as I'm travelling for work I was then left for hours awaiting a callback. Nobody answering my calls either, then eventually I was advised that the manager Jason would call me back within 30 minutes, which he obviously never did. My subsequent phone calls were not being answered either.

I then emailed to ask for a full refund because of how scummy this company is but was told that wouldn't be possible because they've already ordered the carpet for me now so I would have to forfeit my £100 deposit if I want to cancel now.

Finally I do have a fitted carpet but they scarpered without saying a word and leaving a whole massive mess of offcuts, plastic wrap and bits of gripper rod piled up in the middle of the room. Complete clusterf*ck of a company. I'd leave 0 stars if possible.

21 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Cheap and Nasty Carpets and Poor fitting AVOID!!

Cheap and Nasty Carpets AVOID!! They completely mis sold me this cardboard cheap horrible carpet. Fitters, where do i start. Cut carpet outside on road, then proceeded to fit landing/stairs/passage carpet, stairs far too tight, nailed and sprayed down, stairs now horrendously creaky. Waste of 489.
Honestly wish I’d never used this company as after 3 weeks the carpet is flat and old looking.
Also the carpet did not smell “new” was covered in dirty cat hairs off the fitters van.

15 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing

Initially welcoming in store,measurements given for all rooms, they converted my feet and inches to meters by Jason, Jason came to measure the full house, which our measurements were correct, carpets ordered,deposit paid, date given for fitting, lads were very good laying the carpets, paid in full via a phone call received from the company while carpets were still being fitted,lads inform all done, noted one lounge was not fitted, they inform it was not on the plans, telephone call made to explain, they inform they will be in touch, they did call back and they report we had told Jason we did not want the room doing ????, very strange as we want all rooms the same. Numerous calls are made, they inform Jason will call us back, still waiting.
All I wanted was to talk and try and resolve the case of the missing carpet.
Credit card company informed they have retracted money so we can go elsewhere to try and get a match,we received a threatening letter from Crazy carpets demanding the money, telephone call made to credit card who inform Crazy carpets need to deal with them and not ourselves, they inform the telephone call has been recorded.
What a shame all I wanted to do was talk to Jason.

4 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Had carpet fitted today by Martin and…

Had carpet fitted today by Martin and then rang back up to rebook measuring for my other rooms with the help of sue both very professional and helpful Martin fitted the carpet super quick left it in nice clean state I opted for a cheaper carpet just to get me over Christmas and honestly impressed with the quality and I even have it compared to another cheaper carpet form another company and it’s miles better quality highly recommend

16 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Update to my last review :

Update to my last review :

I got a phone call on the 11th September 2025 off Jason the manager to say they had seen my review and they would like to sort my issues out they said they would give me a call 24 hours later and fair to say it’s now the 16th September 2025 and still no call back… I wasn’t really bothered about them sorting my issues out as they had all done a terrible job to begin with

AVOID : crazy price carpets Stockton on tees

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Had my carpet fitted by Ryan a few…

Had my carpet fitted by Ryan a few weeks ago absolute lovley lad and done an amazing job! Today I had my kitchen Vinyl flooring done by the same lad Ryan he’s done a fantastic job once again!
5 STAR!!

I also had my laminated flooring done a few weeks ago in living room can’t remember the lads names but they also did an excellent job! Would recommend this company too anyone who wants the jobs doing right! And the quality of all 3 items are 100% the best!
Oh and because I had already used them for my carpet and laminate flooring I had £75 off my vinyl ⭐️⭐️⭐️⭐️⭐️

15 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Overall not bad at all

I had originally booked to have a full house done and the price i was given was competitive paid the deposit and the sale fell through next day called up and explained but they said the deposit was none refundable so I decided to get done flooring done in my current house the price was not as competitive as getting a whole house done. The fitters were great by the day before they came I was told I’d have to lift the old flooring myself or pay an extra £70 to have it lifted for me which I decided to pay as I did not have time to do it myself. Flooring that’s been put down i have no issue with and the lads did a great job.

17 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

One Happy Customer 😊

I can't believe I'm only writing this review having had my new carpets from Crazy Price since March 😜 Sue, even though iv never met you and only spoke over the phone, thank you very much for being amazing,understanding and thoughtful from the beginning to the end, when you made mine and my sons house a home ❤ Jason, thank you for your honesty and kindness to myself and my son when you came to measure my full house, this was also shown to my daughter when you went to measure her property too. What can I say about the fitters 😉 Elijah, what a lovely, polite lad you were for the short time you spent here it was nice to meet you. Due to another job you had to attend too, you left two outstanding young lads, Jackson and Mikey to fit my home. They both made at a sad time for my family, a day to remember, but it wasn't just them its been the whole company from the start of my enquiry to the fitting of our home ❤

From me and my son keep up the amazing work you do as a team and thank you Crazy Price Carpets. Amazing 👏

14 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

All sorted u til rude fitter arrived…

All sorted u til rude fitter arrived had 3 areas clear 1 needed 10 mins to finish as we received no time of arrival given and whilst those upstairs rooms being done 2to clear downstairs he said can't do any of them I asked why not he walked to van asked again why couldn't start he then just drove off leaving us with no bedrooms to sleep in. Lady in office tried her best to sort and now kept deposit !!!!!

25 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Had a few quotes from different…

Had a few quotes from different company’s and these beat all of the prices. Very helpful people in the shop and also on the phone. Came out measured up for me and brought samples went ahead with the laminate flooring. Left a deposit and they were out and fitted within 10 days. The lads that come out and fitted it were very professional and lovely and polite. The laminate was fitted to perfection in love with it. Will be returning in future when I need more carpets/laminate. Over all I’m happy with my experience with crazy price carpets.

9 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Had my flooring done today and it looks amazing, didn't take long to do, we are very happy....excellent service....

5 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible Service - Avoid!

I requested the same carpet be installed throughout my property. I paid £2750. They installed one carpet in the rooms and a different one in the hallway. They are now refusing to rectify the issue. I would strongly advise people not to spend your money with this company. They will not look after you if things go wrong.

25 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recently had a bedroom carpet fitted

Recently had a bedroom carpet fitted, fantastic and friendly service. From me walking in to the store to having my carpet fitted i was kept informed on dates, times and prices and fitting was brilliant, i will definitely be using crazy carpets again. Thankyou

14 de abril de 2025
Opinião espontânea
logótipo da Crazy Price Carpets

Resposta da Crazy Price Carpets

Hi Lauren, thank you so much for your amazing comments, it has been a pleasure working along with you, we look forward to providing you with further flooring and your day.

Classificada 5 em 5 estrelas

100% recommend 😊

From Jason coming out to measure up to Susan contacting me to order my carpet to then Dale fitting it I couldn’t have asked for anything more.

Highly recommend Crazy Price Carpets. 100% will be back to order carpets in the future.

21 de abril de 2025
Opinião espontânea
logótipo da Crazy Price Carpets

Resposta da Crazy Price Carpets

Hi, thank you so much for your positive comments following the fitting of your flooring, we are currently arranging your next order and we are so excited to see how your new flooring will look and thank you once again for your amazing comments.

Classificada 5 em 5 estrelas

Crazy price carpets are great

Crazy price carpets are great, very professional on time and very polite. Whole house got measured for flooring. Everything was explained and the fitters turned up on the day and fitted the carpets they did a great job and they were very punctual and polite. Whole house got fitted with carpet.

I recommend Crazy Price Carpets to everyone they went above and beyond for me.

Thanks you again
Mary 😊

7 de janeiro de 2025
Opinião espontânea
logótipo da Crazy Price Carpets

Resposta da Crazy Price Carpets

Hi Mary, were were so happy to hear that your flooring is looking good & if you need any further flooring please come back to us.

Classificada 5 em 5 estrelas

Beuiifull job so happy thank you

29 de outubro de 2024
Opinião espontânea
logótipo da Crazy Price Carpets

Resposta da Crazy Price Carpets

Hello Maryrose,

Thank you for your amazing review, we really appreciate you taking the time to do this. At Crazy Price Carpets our aim is to provide excellent customer service and quality products at competitive prices, so your kind comments mean the world to us.

We look forward to seeing you again.

Please recommend us to your family and friends.

Kind regards, Sue
Team Crazy Price Carpets"

Classificada 5 em 5 estrelas

Good quality carpets!

Five star service from these guys. From first point of contact with Sue, great banter. She understood exactly what I wanted. No pressure and made to feel at ease. Carpets fitted by Dale who was professional from start to finish. Highly recommend. Good quality carpets and over the moon

2 de outubro de 2024
Opinião espontânea
logótipo da Crazy Price Carpets

Resposta da Crazy Price Carpets

Hello Lisa,

Thank you for your amazing review, we really appreciate you taking the time to do this.

At Crazy Price Carpets our aim is to provide excellent customer service and quality products at competitive prices, so your kind comments mean the world to us.

We look forward to seeing you again.

Please recommend us to your family and friends.

Kind regards, Sue
Team Crazy Price Carpets"

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais