Hi the delivery was fast and on time just the cream charger it's self malfunctioned it wouldn't turn off it all just came out and it was wasted unfortunately
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
No fuss purchase from these guys, next delivery is a little costly but has been reliable so far. Unlike many other distributors these guys carry authentic and quality cream chargers. We went with... Ver mais
Ashley and Thomas were world class at delivering some fantastic chargers for my London and New York based coffee and catering business “Blank Street UK” (shameless plug). Will be definitely using agai... Ver mais
Fantastic customer service and reliable delivery. Competitive price and the most helpful staff out there for these products. Thanks to Samuel for following up and tracking my package and als... Ver mais
Informações sobre a empresa
Informações de contacto
Courtwood House, Silver St, S1 2DD, Sheffield, Reino Unido
- 0114 279 2878
- info@creamchargers.co.uk
- creamchargers.co.uk
4,0
Bom
126 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
All online retailers should be this good
All online retailers should be this good, next day delivery on a Saturday for 100 co2 cartridge’s, thank you will definitely reorder,
29 de julho de 2023
Opinião espontânea
First time using Creamchargers.co.uk…
First time using Creamchargers.co.uk they were punctual and responsive. Thanks again, till next time!
2 de julho de 2023
Opinião espontânea
Quick and easy
Quick and easy. Would recommend to anyone wanting to stick up on their catering supplies!
23 de junho de 2023
Opinião espontânea
So pleased with the service I’ve…
So pleased with the service I’ve received over the past couple of months. Would recommend to any growing baking business.
20 de junho de 2023
Opinião espontânea
So happy with the service
So happy with the service, definitely my go to supplier for my baking business!!
21 de junho de 2023
Opinião espontânea
Sublime service
Sublime service, came the next day, couldn’t recommend enough.
15 de junho de 2023
Opinião espontânea
10/10
Quick delivery, great product and great service. Will definitely use this site again
12 de junho de 2023
Opinião espontânea
Resposta da creamchargers.co.uk
Hey Toby,
We're delighted to see your perfect score review! Your generous feedback is much appreciated, and we're happy to hear that you had a positive experience with our service.
Quick delivery, top-notch products, and exceptional service are what we aim to provide, and your comments affirm our efforts. We're thrilled that we were able to meet your needs and contribute positively to your baking endeavours.
Thank you for choosing Creamchargers.co.uk and expressing your intention to use our service again. We are ready and excited to assist you on your next order.
Would buy again
I was delighted to be assisted by creamcharger’s customer support. I experienced no issues with the product or delivery whatsoever. I could not be any happier with the service and would recommend to any startup in the catering industry.
12 de junho de 2023
Opinião espontânea
Resposta da creamchargers.co.uk
Hi Henry,
We sincerely appreciate your positive feedback about our services at Creamchargers.co.uk. Your kind words have certainly brightened our day!
It's wonderful to learn that our customer support left a positive impression and that both the product and delivery met your expectations seamlessly. Our primary objective is to ensure a hassle-free experience and quality service to all our clients, and your feedback tells us we're on the right track.
Your recommendation to startups in the catering industry means a lot to us. We strive to be a reliable partner to culinary enthusiasts and professionals alike.
Thank you once more for choosing Creamchargers.co.uk. We eagerly anticipate your next order and the opportunity to exceed your expectations again.
Very good service
Very good service, easy from start to finish. Would highly recommend
8 de junho de 2023
Opinião espontânea
Resposta da creamchargers.co.uk
Hey Louis
Thank you so much for the great words you had to say about Creamchargers.co.uk. We are happy to learn that you thought our service was excellent and the entire procedure was simple.
It's nice to hear that we were able to provide you with a flawless, stress-free experience because that is always our goal. We really value your feedback because it helps us remember why we do what we do.
Once more, I appreciate you taking the time to share your knowledge. Future delivery of our excellent service to you is something we are looking forward to!
Quick delivery and extremely helpful
Quick delivery and extremely helpful customer service in answering my queries, would recommend to any other keen young bakers
9 de junho de 2023
Opinião espontânea
Resposta da creamchargers.co.uk
Hi Robbie,
We are thrilled to hear about your positive experience with Creamchargers.co.uk! Thank you for taking the time to share your thoughts.
Quick delivery and outstanding customer service are two of our highest priorities, and we're glad to hear that we met these expectations in your case. Our team is always ready to answer queries and assist our customers, so it's great to hear that this was a useful part of your experience.
We're also happy to hear that you would recommend us to other keen young bakers. We pride ourselves on supplying quality products that support culinary creativity in UK bakers.
Thank you once again for your kind words and for choosing Creamchargers.co.uk. We look forward to serving you in the future!
This is for attracting young people
My experience is that when you are young and want to buy NO2 for inhaling, this site is the place to go. The business has nothing to do with cooking or baking, only for young people attraction.
You can buy with just a credit card, the products are with cool images and such, this has nothing to do with baking.
5 de junho de 2023
Opinião espontânea
Resposta da creamchargers.co.uk
Dear Nikolaj,
Thank you for sharing your views. We, at Creamchargers.co.uk, take all feedback seriously, as it allows us to continually improve our services. That said, we would like to clarify certain points that you have raised.
Firstly, it's important to note that your review appears to be based on assumptions rather than a personal experience with our business. Our customer records do not show any purchases associated with your username or from Denmark, where you're located. We currently only operate in the UK.
Secondly, we must stress that our business's purpose is explicitly culinary in nature. Nitrous oxide (N2O) chargers are a long-established culinary tool, primarily used to create whipped cream and other culinary creations. It's true that our products can be purchased with a credit card, but that is a common, lawful payment method across countless online businesses globally.
We invest time and effort into the design of our products and website to create an appealing, professional shopping experience. These efforts are aimed at all culinary enthusiasts and are not targeted at any specific age group.
We must clarify that the misuse of our products for purposes other than those we explicitly promote and sell them for is strongly discouraged and against our company policy. The customer must bear the responsibility for the correct use of the products they purchase.
We encourage our customers to make informed decisions, understand the purpose of our products, and use them responsibly for their intended culinary uses.
Lastly, we are committed to continually improving our services and ensuring customer satisfaction. We hope this response clarifies our stance and that any future reviews will be based on direct experiences with our products and services.
Kind Regards,
Creamchargers.co.uk
Haven’t responded about my delivery for…
Haven’t responded about my delivery for 2 days despite chasing….just ignored it 👍
23 de maio de 2023
Opinião espontânea
Resposta da creamchargers.co.uk
Dear Sarah,
We sincerely apologise for the inconvenience you've experienced. This lapse in communication is unusual for us, and we're taking steps to prevent this from happening again.
In retrospect, our team did not fully acknowledge your query about delivery on 9th May due to an ongoing conversation about the purpose of your order. We regret that this has caused confusion and frustration.
To rectify this situation, we have issued a full refund for your order. We understand that this does not excuse the delay you experienced, but we hope it goes some way to make amends.
Your feedback is important to us and has highlighted areas where we can improve our service. We've taken this incident seriously and are implementing procedures to ensure better email tracking and prompt responses.
We would like another opportunity to provide you with the high-quality service we pride ourselves on. When you choose to place another order with us, we'll do everything we can to ensure you have a positive experience.
Thank you for bringing this to our attention and for your understanding.
Great website !!!!!!
Great website have used multiple times. They do advertise next day delivery ‘which i paid extra for’ which didn’t turn up next day. But other than that great website great products and will be ordering again. Easy, reliable and very cheap 😁😁😁😁
3 de janeiro de 2023
Opinião espontânea
Resposta da creamchargers.co.uk
Hi Zack, thanks for your kind review! Please note that we have a 3pm same day despatch cut off time, so any orders after this time will not be despatched until the following day :)
10/10
Great service, very quick response from customer service. Issue was resolved that day. Would definitely recommend.
21 de dezembro de 2022
Opinião espontânea
Resposta da creamchargers.co.uk
Hi Ben, we’re glad we could help and hope to serve you again soon!
Really good service
Really great service from these guys! Used twice and both deliveries were dispatched quickly and arrived on time. Well priced too.
1 de dezembro de 2022
Opinião espontânea
Resposta da creamchargers.co.uk
Thankyou Rachel for your kind review! We hope to serve you again :)
Brilliant
Brilliant, prompt and friendly customer service. Went above and beyond to help, highly recommend.
24 de novembro de 2022
Opinião espontânea
Resposta da creamchargers.co.uk
Thanks Mil, I'm glad we could be of service. We look forward to helping you again soon.
This was my first purchase from…
This was my first purchase from creamchargers.co.uk and they were brilliant from door to door! Would definitely recommend!!
18 de novembro de 2022
Opinião espontânea
Resposta da creamchargers.co.uk
Thanks for your feedback Matt, we appreciate the personal recommendation!
Great product and fastest delivery yet!
14 de novembro de 2022
Opinião espontânea
Resposta da creamchargers.co.uk
The team feels honoured to hold that title, as long as it's paid before 3pm you'll always receive it the next day.
great service and easy-to-use website
great service and easy-to-use website! would use again
14 de novembro de 2022
Opinião espontânea
Resposta da creamchargers.co.uk
Thanks Rosie for your kind words.
Resposta da creamchargers.co.uk
I'm glad we could be of service.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.