Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
CREATEA TABLE is dedicated to delivering high-quality, cost-effective custom tables while combining craftsmanship with over 18 years of expertise in epoxy table manufacturing. Their team integrates years of industry knowledge and attention to detail into every slab design, creating durable and distinctive pieces tailored to customers’ needs. Committed to quality, reliability, and customer satisfaction, CREATEA TABLE proudly serves customers across the continental United States.
Estados Unidos da América
3,4
4 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We had initially seen an ad on Instagram and saved it because the tables looked so unique and we liked the idea of an epoxy finish for large family gatherings. The communication through email was effective and pictures were included all along the process. We are waiting for their arrival so I can only say they look beautiful in the pictures and videos.
They provided me with constant updates throughout the process
Things started out great and Maya, our rep, initially sent us pictures of the table's progress all the time and stayed in touch. Then, once the table was ready to be delivered everything changed. She failed to stay in touch with us when the shipping company they hired didn't show on the first day that the table was to be delivered, then they didn't show on the second day, then they called a few days later when they were half an hour away and no one was there, and never returned a single phone call despite a dozen messages. It was absolutely CreateATable's responsibility to hire a shipper that was responsible and this was a complete disaster. I ended up having to issue a chargeback because the table was never delivered. A total nightmare. AVOID THIS COMPANY AT ALL COSTS.
I have had two dining tables on order with Create A Table. They made the tops but didn't take care to make sure that a base could be used allowing for chairs to be placed around the tables. We have been going back and forth for three months in regard to the table bases.
On one of the tables they made me pay an additional $90 for a base that would work when it wasn't my mistake. For the other table they want me to pay an additional $900 for a base that they can't send me an image of.
Resposta da Createatable
Thank you for sharing your feedback.
We exchanged 190 emails throughout the customization process and remained actively involved in addressing the customer’s requests. For #C1209, we provided two rounds of custom metal legs at no additional cost. After the customer was still not satisfied, we discussed the design further and proceeded with a third custom version based on the updated requirements. For this third version, we only charged $90 to cover part of the material loss associated with remaking the custom legs.
For #C1202, the customer ordered a 72-inch round table with very specific requirements regarding the placement of the wood and resin. The customer requested that the wood remain within approximately 40% of the central area of the tabletop, with the surrounding 60% finished in transparent gray resin. After completing the tabletop according to these specifications, we began working on the standard table-leg configuration.
The customer then requested that there be no connection points or support structures within the 60% resin area. Because the stability and safety of the finished table are our highest priorities, we repeatedly recommended our reinforced metal-leg design at no additional cost and explained why it would provide a safer and more stable solution. However, the customer chose not to proceed with that option.
The customer subsequently requested our TL-20 luxury table-leg design, valued at $1,580, which would require substantial additional materials and customization. We offered to cover $600 of the cost, leaving $980 for the customer to cover, but the customer did not wish to proceed under those terms.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
