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CREATE Fertility - St Paul's Opiniões 

259
TrustScore: 4 em 5

3,9

150 Cheapside, EC2V 6ET London, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dr Preetham Rao at St Pauls was great. She got us the result we wanted, first time around, after we had moved from another clinic that was simply unable to. We appreciated the more natural, less m... Ver mais

Classificada 5 em 5 estrelas

Words cannot express our gratitude to Create Fertility. We had been trying for several years and when we decided to go privately, we came across your Clinic. From the very first moment we steppe... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They just after the money, they dont care about you or your issues or your fertility its all money masked under “ care”. They lost my payment the whole department couldnt find it, then they wouldnt le... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had hard journey did two icsi cycle. First cycle failed then did second one but yes create team is amazing they are very caring and very helpful specially doctor Archana and doctor Arti as well doct... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Clínica de fertilização
  2. Médico de fertilidade
  3. Banco de esperma

Escrito pela empresa

As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.


Informações de contacto

  • 150 Cheapside, EC2V 6ET, London, England, Reino Unido

  • 0203 319 9490

3,9

Bom

TrustScore: 4 em 5

259 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 69% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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3,9

Todas as opiniões

(259)

146 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Hands down the best experience we could have asked for!

Hands down the best experience we could have asked for. Everyone was super lovely and went above and beyond to make me and my husband feel safe and looked after the entire way through our process. They checked up on us and treated every concern and question we had without delay which really made us feel at ease and calm the entire way.

17 de janeiro de 2025
Opinião espontânea
logótipo da CREATE Fertility - St Paul's

Resposta da CREATE Fertility - St Paul's

Hi Laura,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

A kind person...

Went to see Nisha for a scan earlier today and she was professional, caring and compassionate. She listened attentively and explained everything in detail. Thank you for your kindness during the appointment.

8 de janeiro de 2025
Opinião espontânea
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Resposta da CREATE Fertility - St Paul's

Hi MMR,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

Outstanding

The doctor the staff everyone was so humble and helpful throughout the treatment .

27 de dezembro de 2024
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Resposta da CREATE Fertility - St Paul's

Hi Ujala,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

Quick respond

Efficient in answering any questions. They learnt the cycle well and changed the treatment when needed and advised accordingly.

6 de março de 2024
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Resposta da CREATE Fertility - St Paul's

Hi Anees,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

Trust the process

I am grateful to all the Consultants and Nurses at Create Fertility- without you all, I wouldn’t be sitting here with my baby girl in my arms writing this review.
We were supported and listened to and hope was given- despite being told we required donor eggs.
I learnt that I needed to trust the doctors, trust in the process and trust in my body. Have faith!

18 de dezembro de 2024
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Resposta da CREATE Fertility - St Paul's

Hi Priya,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Pauls clinic team

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

First and second round both worked

I had my first time round had a girl with abc/create 2nd time round fell pregnant. Absolutely over the moon the staff are amazing.
I love the fact it was the same doctor that done my transfer both times thank you Dr Kulkarm

8 de outubro de 2024
Opinião espontânea
logótipo da CREATE Fertility - St Paul's

Resposta da CREATE Fertility - St Paul's

Hi Mina,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Paul's team.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

Great experience!

The Dr. made me feel super comfortable during my scan, took the time to explain everything and made the whole experience seamless. All the staff were great. Would highly recommend.

12 de novembro de 2024
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Resposta da CREATE Fertility - St Paul's

Hi Miss Lawlor,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

The successful of my procedure

The successful of my procedure, the staff’s commitment and welcoming.

8 de novembro de 2024
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Resposta da CREATE Fertility - St Paul's

Hi,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

Successful IVF…

The doctors understand my body system based on test results and gave the best protocol for the treatment.

8 de janeiro de 2024
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Resposta da CREATE Fertility - St Paul's

Hi Tosin,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

I highly recommend Create

Had a great experience at St Paul's clinic, i have been looked after very well. We have now a boy, and im so glad i met that amazing staff

4 de novembro de 2023
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Resposta da CREATE Fertility - St Paul's

Hi Cansu,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Pauls clinic team!

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

Much appreciated for the support

We would like to thank create fertility for second time by looking after me through the process and it resulted to a healthy baby boy and now we we have a boy and girl and we are looking forward to use the rest of our embryos.
Anyone looking to have a baby ,can contact the clinic they are very popular with mild hormone treatments.
Thank you Create Fertility for all the support.
Best of luck for anyone starting the treatment process.

27 de dezembro de 2023
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Resposta da CREATE Fertility - St Paul's

Hi Nour,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our St Pauls clinic team!

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

St Paul’s experience Egg collection

Had my egg collection at St Pauls and had the best care. Everyone was so kind, explained everything. Would like to say a special thanks to my main nurse Krystal (and the other nurses who I can’t remember the name of sorry!) who introduced herself with a smile, accompanied me to theatre and made sure I was pain free post the procedure. Genuinely 10/10 care. Thank you.

18 de setembro de 2024
Opinião espontânea
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Resposta da CREATE Fertility - St Paul's

Hi Chloe

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 2 em 5 estrelas

Great Medical team, very poor admin!

Create’s medical, nursing and surgical team were brilliant and during my appointments and procedures made me feel totally at ease. We never saw the same doctor twice would be my only feedback, but the people we did see were always great. Sadly the admin team really let Create down. The communication was poor, I chased basic information and the only way to get to speak to someone was to withhold payment so they called you! We also had some bad experiences, for example, after my first round I was told I was pregnant and then told I wasn’t a matter of minutes later on another call. If it wasn’t for the head of nursing (Chriss) we would have left Create. Her support, understanding and dedication to getting our questions answered in areas outside of her remit were hugely appreciated. We are so so lucky that a few rounds in we managed to fall pregnant and now have a beautiful 7 week old baby boy, which in the end is all that matters, it would have just been wonderful if our experience with Create wasn’t so frustrating, adding to an already stressful time.

31 de agosto de 2023
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Resposta da CREATE Fertility - St Paul's

Hello Kelly,

Thank you for sharing your feedback about your experience at Create. We are thrilled to hear about the arrival of your beautiful baby boy and appreciate your kind words for our medical, nursing, and surgical team. It’s wonderful to know that they were able to provide you with the support and care you needed during your appointments and procedures.

However, we regret to learn about the challenges you faced with our administrative team. We understand that clear and timely communication is crucial, especially during such an important and emotional time in your life. We are sorry for the frustrations you experienced and acknowledge that we need to improve our communication protocols to better serve our patients.

Ensuring that our patients feel informed and supported throughout their journey is a priority for us. We’d like to reassure you that the circumstances of your experience are being reviewed by members of our team

We’re also grateful for your recognition of Chriss and her efforts to provide assistance beyond her typical responsibilities. We will make sure to pass along your appreciation to her.

Thank you once again for your feedback. We wish you all the best in the next steps of your journey,

CREATE Fertility

Classificada 1 em 5 estrelas

I do not recommend this clinic

I do not recommend this clinic.

They were very poor with communication and difficult to get hold of. IVF has very critical timelines so you need a team who you can speak to easily. There were times when we would wait days for a response. There was also conflicting advice and a misdiagnosis. We went to another clinic and had a much better service there. Our treatment at the other clinic was successful and I put this down to a better protocol for us, better listening and less stress vs. Create.

They also took too long to send over our medical notes.

2 de outubro de 2023
Opinião espontânea
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Resposta da CREATE Fertility - St Paul's

Hi Holly,

We're sorry to hear you have not been happy with your experience with us. Our team aims to provide quality care to all patients and we regret that you felt this was not the case for you. We would like to assure you that members of our team are team are taking steps to investigate the circumstances of your review and will be in contact regarding this.

Wishing you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

fantastic

Create were fantastic, good communication throughout; with a sensitivity to the journey of IVF.
We had one unsuccessful transfer and sit writing this with our 6-week old daughter and are so grateful to create for making it all possible.

8 de dezembro de 2023
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Resposta da CREATE Fertility - St Paul's

Hi Rob and Sarah,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our team!

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

We had such a brilliant experience with…

We had such a brilliant experience with Create from start to finish. Lauren, our patient coordinator, helped us throughout. Every appointment was comfortable, calm and reassuring. Every single person we came into contact with, reception staff, doctors, nurses, anaesthetists etc treated us with such kindness. Could not recommend enough. No question felt stupid to ask, the support we received was amazing. As a same sex couple, a thoughtful and aware environment was super important to us, and Create really delivered on this front also.

7 de agosto de 2024
Opinião espontânea
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Resposta da CREATE Fertility - St Paul's

Hi Emily,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 1 em 5 estrelas

I don’t recommend this clinic.

I don’t recommend this clinic.
I have 4 embryo transfer , all failed. They didn’t do all the blood test, investigation, after 2 failed embryo transfers they give me injections, but without any progesteron blood test🤦
First I was at Abc clinic, after 2 failed embrions they said to me” we don’t know why, you have to go at create fertility “ . Basically the let me in stand by, without any answers.
First they ask for money, after you have to call them for next step.
Very disappointed, definitely I don’t recommend. Inexperienced.

23 de julho de 2024
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Resposta da CREATE Fertility - St Paul's

Hello Nicoleta,

We're sorry to hear you have not been happy with your experience with us. We aim to provide quality care to all patients and regret that you felt this was not the case for you. We apologise if you felt reasonings for any changes to your treatment protocol were not explained affectively. We understand that members of our team have been in contact to arrange an appointment time that suits you. If you would like to receive any further support regarding your experience please contact our team at support@createfertility.co.uk.

We wish you all the best in your next steps.

CREATE Fertility

Classificada 5 em 5 estrelas

Excellent

Excellent. Clear, friendly guidance and nurses and doctor considerate and caring. Felt looked after throughout whole process.

1 de agosto de 2024
Opinião espontânea
logótipo da CREATE Fertility - St Paul's

Resposta da CREATE Fertility - St Paul's

Hi Francesca,

Thank you for taking the time to share your experience and such a lovely review.
We're so glad we were able to support you through your journey.


Wishing you all the best in your next steps.

CREATE Fertility

Classificada 5 em 5 estrelas

Great clinic, warm staff

23 de julho de 2024
Opinião espontânea
logótipo da CREATE Fertility - St Paul's

Resposta da CREATE Fertility - St Paul's

Hi JS,

Thank you for the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

Classificada 5 em 5 estrelas

Very friendly staff

Very friendly staff and the team that carried out my procedure were amazing, friendly and caring

2 de julho de 2024
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Resposta da CREATE Fertility - St Paul's

Hi Garry,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best in your next steps,

CREATE Fertility

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