I just joined Credit Secrets, and I have to admit I'm very happy with this decision. I look forward to learning more and working with the support team to straighten out my credit. So far I'm not dis... Ver mais
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Leia as opiniões dos outros
I lost the website after I had paid for my membership but I was in the middle of the group presentation. I could find no way to get back in to the website. I found your phone number and I reached Dina... Ver mais
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Loved that after not logging into my account for over a year I was able to call customer service and get my account reactivated immediately! This is what great customer service looks like .
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I contacted customer service about the medical diagnosis and the treatment regimen I am going through, they offered to work with me for my monthly payments, even to cancel them until I get better sit... Ver mais
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Informações sobre a empresa
Sobre CreditSecrets.com
Escrito pela empresa
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Informações de contacto
312 W 2nd St #A747, 82601, Casper, Estados Unidos da América
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4,6
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 34% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well i joined yesterday and had a…
Well i joined yesterday and had a problem that was my fault u had a typo in my email so i could not login so i was very scared that it would be impossible to talk to a real person and would get the run around and never speak to a real person but to my surprise i called and low and behold it was a real person on the line and he was very helpful spoke great English and helped me in minutes solving the problem very polite and I have to say that this was my best experience ever with calling a online company I’m just a normal construction worker trying to get my credit good and thank you to credit secret customer service gave me better out look on how every company should be these big companies need to do better AI is great but nothing like talking to a human ⭐️⭐️⭐️⭐️⭐️
27 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you so much, Douglas! We absolutely love hearing this. We know how frustrating—and honestly, a little nerve-racking—it can be when you can’t log in and you’re wondering whether you’ll ever be able to reach a real person for help.
We’re thrilled our team was able to answer your call, quickly identify the email typo, and get you up and running within minutes. AI certainly has its place, but we agree that sometimes nothing beats talking to a knowledgeable, helpful human being!
Thank you for trusting Credit Secrets as you work toward your credit goals, and thank you for the five stars. We’re excited to have you with us and will be here when you need us!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
On May 1st I paid the $39 for the…
On May 1st I paid the $39 for the paperwork which I never received and then they tried to take more money from my bank account but the fraud department stop it and their still trying to take $39 another thirty nine dollars just a few minutes ago, their nothing but scammers!!!!!!!!!
30 de abril de 2026
Opinião espontânea
Seem like program will teach you about…
Seem like program will teach you about your credit and how it works for and against you that's what I liked my dislike it's a lot and they mad it seem as if you really do not have to do much but it's the same as most programs except they offer to send letters for you for a fee.
26 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for your honest feedback, Sharon. We’re glad to hear you found value in learning more about how credit works and how it can impact your financial future.
We also understand your concern that the process can feel like a lot at first. Credit repair and rebuilding does require effort and consistency, and while our program is designed to simplify and guide the process as much as possible, there is still participation involved from the member. The optional letter mailing services are simply there for added convenience for those who prefer extra assistance.
We appreciate your perspective and your willingness to share both what you liked and disliked. Feedback like yours helps us continue improving the member experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Resposta da CreditSecrets.com
Thank you, Glendora! We’re glad to hear our representative was great, polite, and knowledgeable. We appreciate your feedback and are always happy to help!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Hi myself and my wife did look at a lot…
Hi myself and my wife did look at a lot other ways to fix our credit problems but they all just wanted your money!!! CREDIT SECRETS IS BY FAR THE BEST! And the easiest way to fix your credit! and I do believe we going to be part the big budget family! THANKS AGAIN
20 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you so much for your kind words! We’re honored that you and your wife chose Credit Secrets after exploring so many other options. Our goal has always been to provide real guidance, real support, and a system that people can actually follow to improve their credit and financial future.
We’re excited to have you both as part of the Credit Secrets family and look forward to supporting you every step of the way. THANK YOU again for your trust and enthusiasm!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Your staff
Your staff. Shot out to Albert. Thank you so much for all of your help.
22 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Felix! We truly appreciate your kind words and the shout out to Albert. We’re glad he was able to help you, and we’ll be sure to share your appreciation with him — it will mean a lot!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Vanessa
Vanessa, provides excellent service and answers all my questions
21 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Barry! We’re glad to hear Vanessa provided excellent service and took the time to answer all of your questions. We’ll be sure to share your kind words with her — she’ll truly appreciate the recognition!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
First of all i did not recieve the…
First of all i did not recieve the whole pkg and no instructions and was hard to get reply for help !! So at this point i would like to cancel my account and also cancel the add on account !! So please refund the fee and cancel future fees !! Thank you john van pelt
12 de maio de 2026
Opinião espontânea
Top Customer service
I had just signed up, and needed a specific question answered. The gentleman I talked with in Customer service was very informative. Very upbeat and assured me that if I had any concerns at all, not to hesitate to call. Like most people, l was a little apprehensive about learning how to do something I knew little about. Especially something scary like credit. After talking with him only a few minutes, I was actually excited about getting started. Knowing that I'm not alone, really put me at ease.
15 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Ray! We’re so glad to hear our Customer Service team was able to answer your questions and help put your mind at ease. It’s completely normal to feel apprehensive when starting something new, especially with a topic as important as credit. Knowing you felt supported, encouraged, and excited after the conversation means a lot to us.
You’re definitely not alone in this journey, and we’ll be here to guide and support you every step of the way.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
it was a straightforward experience.
13 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for your feedback! We’re glad to hear your experience was straightforward and easy to navigate. Making the process clear and simple for our members is always our goal, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Dina was amazing
Dina was amazing. She patient, knowledgeable and provided great options.
14 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Michael! We’re thrilled to hear Dina was amazing and provided patient, knowledgeable support along with great options to help you. We’ll be sure to share your kind words with her — she’ll truly appreciate the recognition!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Ì want my money back please and thank…
Ì want my money back please and thank you. It's not for me. I'm in the middle of consolidating my debt right now. I'm sure I can get my scores through them.
13 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for your feedback. We completely understand that everyone’s financial situation and timing are different, especially when working through debt consolidation. While Credit Secrets may not have been the right fit for your current needs, we were happy to process your refund and assist you promptly.
We sincerely wish you the best as you move forward with your financial goals and appreciate the opportunity to have served you.
If there’s anything we can do to support you in the future, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
they have a great customer assistance…
they have a great customer assistance for all new comers. It is not that easy to navigate the instructions.
13 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you for your feedback! We’re glad to hear you found our customer assistance helpful, especially for newcomers getting started with the program. We also appreciate your honesty about the instructions not always being easy to navigate. That’s exactly why our support team is here — to help guide members step-by-step whenever questions come up.
We truly appreciate your patience and are always happy to help make the process easier.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The personale was quite…helpful, Much SUPPORT
The personale was quite helpful,knowledgeable,gave me courage to, complete my membership,help was only a phone call away, much gratitude, filling very motivated
13 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Grover! We’re so glad to hear our team was helpful, knowledgeable, and able to give you the encouragement and confidence to move forward with your membership. Knowing you feel motivated and supported means a lot to us, and we’re always just a phone call away whenever you need help.
We truly appreciate your gratitude and look forward to supporting you throughout your journey.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Best Customer Experience Ever!
Hello,
I spoke with Daniela regarding a refund because the program was just too much for me to deal with at my age. Daniela was polite, courteous, and pleasant. After listening to my concerns, she processed my refund right away! Thank you Daniela for your AMAZING CUSTOMER SERVICE ❤️ I really appreciate it and you!
12 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Deborah! We truly appreciate your kind words and are so glad Daniela was able to provide such polite, courteous, and compassionate support. We completely understand that everyone’s situation is different, and we’re happy she was able to process your refund quickly and make the experience a positive one for you.
We’ll be sure to share your wonderful feedback with Daniela — she’ll truly appreciate it. Thank you again for taking the time to share your experience and for your heartfelt words ❤️
If there’s anything we can do for you in the future, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
i had put a star but i am changing to a…
i had put a star but i am changing to a 5 star i was not expecting them to call me and they do help and answer all my questions i was struggling with login with the dashboard it dose help just got one of my credit go up from 589 to 687 just with the jump start that i have sent to all 3 credit im still working on the second part and they did answer question and very nice people they do show love and care when you have a problem they will answer you less an 24 hour
12 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you so much, Marina! We truly appreciate you giving us another chance and updating your review. We’re glad our team was able to help with your dashboard login issues, answer your questions, and support you throughout the process.
Congratulations on the incredible jump in your credit score from 589 to 687 just from completing the Jump Start steps with the three credit bureaus — that’s amazing progress! Keep going with Part 2, stay consistent with the process, and know that we’re here to help whenever you need us.
It means a lot to hear that you felt cared for and supported. Helping our members quickly and compassionately is exactly what we strive for every day.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
It works
It was great to hear the truth that goes on i had fraud on my cards and people using my name to try and get cars my scores were down to 550 thier were all way in the 700
11 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Helen! We’re sorry to hear you experienced fraud and misuse of your information, but we’re glad you found helpful guidance and clarity through the program. Situations like that can have a major impact on your credit, especially when your scores were previously much higher, and we understand how frustrating that can be.
We’re honored to support you as you work toward restoring your credit and moving forward with confidence.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Resposta da CreditSecrets.com
Hi Roger, thank you for your feedback. We understand that too many emails can feel overwhelming, and we appreciate you bringing this to our attention. Our goal is to keep members informed and supported throughout the process, but we also understand everyone has different communication preferences.
You can always adjust your email preferences or unsubscribe from non-essential communications at any time. If you need assistance with that, our team is happy to help.
support@creditsecret.org
877-215-6015 — Monday to Friday, 9am ET to 7pm ET
#trusttheprocess
Very responsive and excellent service
Very responsive and excellent service
She helped me with my concern and provided great service
8 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Jo! We’re glad to hear you received responsive and excellent service. It’s wonderful to know your concern was addressed and that our representative provided such great support. We truly appreciate your feedback!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great Response
My review is just based on I notice that I had purchased before and I was able to get a refund of the second time purchasing. Thank you very much, appreciate it.
8 de maio de 2026
Opinião espontânea
Resposta da CreditSecrets.com
Thank you, Nerissa! We’re glad our team was able to quickly identify the duplicate purchase and process your refund. We appreciate your understanding and are happy we could make the situation right for you. Thank you for taking the time to share your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
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