CreeperHost Opiniões 190

The server did not work at all for a week yet I am being charged for the time? The website is extremely misleading on renewal dates, as they confirm your payment 10 days before the renewal date listed on the website. The website didn't work at all and did not recognize that I had bought a service. It took customer support a full 2 days to find the elusive solution of resetting my subscription (NOT THE RENEWAL DATE THOUGH). The initial responder didn't understand what was going on, so they referred me to a senior member and that person took almost 2 days to respond. Extremely upsetting. It does not end there though, as most of the locations you can choose to host the server are full and have a waitlist, and the website tells you wrong and outdated wait times. This wouldn't be a deal breaker if these wait times were not put on your monthly subscription. I ended up having the server for maybe 2 weeks before they charged my for my second month. Avoid at all costs.

Absolute crap customer service. Was asking for an upgrade to my server a couple of day before another invoice had to be paid, as there was a promo going on. Was refused the upgrade under promo rules and told that if i wanted to promo so much, i could order a second server from them. If this is what they call customer service, they have a lot to learn. Also, they are far from the cheapest service around for MC server

While I could probably host a minecraft server on my own, I didn't want to go through the hassle and probably have nowhere near the required upload speed, so decided to try Creeperhost. I was hosting a heavily modded minecraft FTB version called Continuum. The connection was perfectly stable to my friends in 3 different time zones in the U.S. When one of the mods crashed the server (which happened multiple times), the customer support was very helpful in getting it back up. When I was billed for a higher tier server that I didn't need and switched off of, the following month I was billed for the lower tier server I switched to MINUS the difference between the lower tier and the higher tier.

The tools provided are good, and work well for their intended purpose. Would gladly use them again if another modpack comes out I'd like to host.

Unacceptable behavior from this company. Someone created an account using my name and email address. I have been receiving emails of failed payments. I contacted Creeper Host and they have not agreed to delete the account connected to my email. Unacceptable ! They are enabling identity thieves.

Purchased a PE Minecraft server for my 7 year old through CreeperHoax. After going back and forth with tech support for several days they still could not get the server working. I updated the .phar file, tried MP and Gensys , fresh installs, etc. Tech lady finally admitted she did not know MCPE very well. I cancelled the service and was refused a refund.
The very next hosting service I purchased worked right from the start. Enjoy the 5 pounds Creephoax, hope it was worth my review.

Bad support. And prices

I bought a GMOD server, what do I get: Absoluty nothing, only MC servers. I don't want them, I want what I bought. Really... I just don't understand why..

In the control panel it lacks connection to server every time you want to access a new page in the CP it took 5 minutes maybe even more..