Llevo una semana intentando contactar con ellos para que resuelvan un problema que tengo con una suscripción de un gamepass y parece que han cerrado dejando a la gente tirada. He gastado 50 euros en u... Ver mais
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Leia as opiniões dos outros
Very fast response time. Took a while to get a working account, however the customer support in-site was clear and concise, almost as if they were telling me what to do directly into my ear. Would rec... Ver mais
Sveiki pamaciau reklama.. produkto kurį siulote pamaniau išbandyti .Kadangi daug pigiau ,nei kitu pkatformu galvoju surizikuosiu,ir viskas pavygo veikia rekomenduoju visiem aciu.
Honestly speaking you are doing a great job, I have been having real fun since I got to know about your website, decent price and all recommended you to two of my friends already. Keep up the good wor... Ver mais
Informações sobre a empresa
Escrito pela empresa
Crocphin is a trusted place to get cheap Xbox Game Pass Ultimate subscriptions and Xbox games at some of the best prices online. We’re still a small and not yet well-known team, but that’s exactly our strength. We treat every customer like our only one, and we give 100% to make sure you're satisfied. All of our products are compatible with Xbox consoles only— they are not supported on PC or other platforms. Orders are typically processed and delivered within 10–30 minutes during our active hours — every day from 8:00 AM to 12:00 AM (midnight) EET. If you place an order outside of these hours, your product will be delivered as soon as we're back online. And if you change your mind within the first 3 days after purchase, we’re happy to offer a refund — as long as the request is fair and reasonable.
Informações de contacto
Kaunas, Lituânia
- customers@crocphin.com
- crocphin.com
4,2
Bom
56 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Great!
Very fast response time. Took a while to get a working account, however the customer support in-site was clear and concise, almost as if they were telling me what to do directly into my ear. Would recommend and will buy again.
17 de maio de 2025
Super and easy
19 de maio de 2025
Dobra robota
Zawsze wszystko działa a jak jest jakiś problem to szybko zostaje on rozwiązany wszystko jest zrozumiałe i czytelne
19 de maio de 2025
Super geras dalykas
Superinis dalykas kas neaisku viska paaiskinas,pats geriauses puslapis
19 de maio de 2025
J'apprécie beaucoup votre site surtout votre site 5 etoile
J'apprécie beaucoup votre site surtout pour la livraison instantanée pour la sécurité et la fiabilité et et n'oublions pas un point essentiel un prix défiant toute concurrence. Mais j'aimerais quand même que vous essayez de voir au niveau du partage permettre au moins au client d'ouvrir le compte sur deux consoles. Par exemple vous interdisez le partage? Je comprends mais souvent il y a des joueurs qui ont minimum deux consoles donc permettez nous de pouvoir au moins ça ouvrir le compte sur minimum deux consoles
12 de fevereiro de 2025
Viskas labai gerai
18 de maio de 2025
Very bad customers service
Very bad customers service! Asked for a refund and they told me they can’t refund my product…
Think twice before buying products from them.
17 de maio de 2025
Resposta da Crocphin
Dear Bozhidar,
Thank you for your review.
We’re sorry to hear that you're unhappy with your experience. Before your purchase, you reached out to us with questions about the product. We provided detailed information, and you confirmed everything was suitable before placing your order.
A while after receiving the product, you informed us that you had purchased a similar item elsewhere and requested a refund. We believe that expecting a refund simply because you chose to buy the same product from another source — after using ours — is not a valid reason and, frankly, feels like a mockery of the time and effort our team puts into supporting our customers. We do not tolerate such treatment.
We value respectful, honest communication and always aim to treat our customers fairly. Thank you for your understanding.
Kind regards,
The Crocphin Team
Resposta da Crocphin
Ačiū labai už šiltus žodžius! 😊 Džiaugiamės, kad viskas pavyko puikiai. Visada laukiame sugrįžtant!
Su geriausiais linkėjimais,
Crocphin komanda
Game pass didin't work
12 de maio de 2025
Resposta da Crocphin
Hi Tadas,
Thank you for your feedback. We’re sorry to hear you had issues with your Game Pass Ultimate. However, we noticed that you did not reach out to us before leaving this review.
As clearly stated on our website, if you experience any problems with your order, we’re always here to help – all you need to do is contact us. We respond quickly and do our best to resolve any issues.
Please feel free to message us directly so we can assist you and ensure everything works as expected.
Kind regards,
The Crocphin Team
Good I liked it
12 de maio de 2025
Resposta da Crocphin
Thank you so much! 😊 We’re really glad to hear you liked it. Your feedback keeps us motivated to do our best!
Warm regards,
The Crocphin Team
Where satisfied
12 de maio de 2025
Resposta da Crocphin
Thank you for your kind words! 😊 We're really happy to hear that. Your support means a lot to us!
Best wishes,
The Crocphin Team
Fast and good
8 de maio de 2025
Resposta da Crocphin
Thank you so much for your feedback! 😊 We're glad to hear you had a fast and good experience with us. If you ever need anything else, we're just a click away!
Best regards,
The Crocphin Team
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