Waiting still for the order placed 6 weeks ago. The customer service sent an automated message for my order request, two weeks ago. The estimated delivery was 2 weeks…
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Leia as opiniões dos outros
The clothers are really nice quality but i ordered on 14th of Feb and it arrived on the 14th of march, so three months delivery time. They did not answer their email for a good amount of time as well.... Ver mais
I have watched Crooks grow from the start in the dorms at boarding school. The authenticity of this company is the real deal and their slogan “for the streets” is more than appropriate. Fine embroider... Ver mais
A empresa respondeu
V2 JOGGERS : For the price i paid for; it worth every penny. The quality is amazing, you can tell they took their time with the product & the team were very helpful ensuring i had all my needs manage... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Streetwear Brand Similiar to: Corteiz - Supreme - Ultralight - Poser - Upinflames - Protect
Informações de contacto
oairo offices, unit m, Bourne end Business park, SL8 5AS, Bourne end, Reino Unido
- support@crooksldn.com
- crooksldn.com
Pede aos clientes que escrevam opiniões
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Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
6 weeks since the order date, still waiting
Waiting still for the order placed 6 weeks ago. The customer service sent an automated message for my order request, two weeks ago.
The estimated delivery was 2 weeks…
Nice Clothes, Bad Delivery
The clothers are really nice quality but i ordered on 14th of Feb and it arrived on the 14th of march, so three months delivery time. They did not answer their email for a good amount of time as well. If you want streetwear, id go with a different brand until they fix their delivery schedules...
Never received the item I purchased
Never received the item I purchased even though it wasn't a pre-order and no response to emails
The delivery was very bad and olso the…
The delivery was very bad and olso the contact.
Fast response to customer support…
Fast response to customer support really good service great product
Terrible
Terrible. We ordered the jacket in dec 25 and it Dod was shipped and arrive in ten days ans now been told it hasn’t been shipped and then finally get an email saying big it will arrive in aug26 !! Terrible service
If I can give a 0 star I would
If I can give a 0 star I would. This brand is a complete joke. I never received my order and yall want to write a review. Brand owner barely reply’s to messages.
Haven’t even got my order after over 2…
Haven’t even got my order after over 2 months
Took 3 months to arrive
Purchased a puffer jacket for my son in…
Purchased a puffer jacket for my son in December and have waited patiently for it to arrive but it hasn't. Have emailed the company several times at the support email and heard nothing. This isn't good enough. Poor service.
Great with help and support but took…
Great with help and support but took quite long to get through he parcel
long delivery but worth the wait
Wouldn’t even give 1 star!
Wouldn’t even give 1 star!! Just contacted my credit card company for a refund. Item sold as ‘in hand’ and was ordered on 31st December!! Nothing received and no response or update from company. Don’t waste your money

Resposta da Crooks ldn
Still don’t the hoody I ordered on NYE
Thank you for your response. I don’t understand why you didn’t just communicate to everyone with this via email? The initial order email did not state any of the dates you have quoted. I am not the only one to still be waiting. If I do receive the order I will update this review but I feel your company has a lot to learn about customer relationships/communication and running a successful business.
Still don’t the hoody I ordered on NYE. Now have a tracking number (for over a week), but pointless if you don't actually send the item.
Nice try at getting rid of my 1 star review - it got reinstated. I see you managed to get rid of some others and that you’ve been flooded with positive ones over night. Slightly suspect!!

Resposta da Crooks ldn
Best joggers I’ve ever worn
Probably the best joggers I’ve ever worn in my whole life.These have been my grails for over a year and I was not disappointed.Everything from the fit to the comfort is incredible. When I dmed crooks , they were really nice and responded straight away.The website worked perfectly and their garms are amazing.I will continue buying from crooks and they are a top 1 streetwear brand itw ,
Michael

Resposta da Crooks ldn
I love this brand so much it makes me cry✌️
I love this brand also show when I’ve helped this man buy 2 cars bro responds to msgs ab questions and also creates an ships good quality products that’s why I don’t mind the time it takes to deliver… bc they come perfect I have bought the v1 joggers when they came out I wear them all the time yes I wash them and to have v1 hoodie as well is going to make my cry looking at the mirror in some sexy clothing that I spent way to much money on hit was so worth it bc of the quality and how much I respect this brand

Resposta da Crooks ldn
I ordered a tee and the joggers and the…
I ordered a tee and the joggers and the hoodie and out of all the different clothing brands I own they are by far the most comfortable and best fitting garms I have ever worn I would highly recommend

Resposta da Crooks ldn
Crooks ldn joggers
Great product advertising was very good high quality very reliable although it took a bit of time the team responded very well and were very kind. I recommend completely.

Resposta da Crooks ldn
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