It was lovely to see a team of volunteers from Croudace Homes taking over our hostel kitchen at Crawley Open House in West Sussex, and they cooked a delicious chicken pasta bake with dessert for our r... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
It was lovely to see a team of volunteers from Croudace Homes taking over our hostel kitchen at Crawley Open House in West Sussex, and they cooked a delicious chicken pasta bake with dessert for our r... Ver mais
A empresa respondeu
Alin and Andy came to do the follow-up work from the snagging report on several occasions and Lukasz came once for the refitting of bath tub. They are all very professional and courteous. Before they... Ver mais
A empresa respondeu
The service provided by Lucy, Gary & Kevin has been excellent Gary & Kevin are extremely courteous very helpful and always achieve a satisfactory end result on all works carried out Lucy always r... Ver mais
A empresa respondeu
A team of five Croudace employees came on a corporate volunteering day to Buzzworks Association beekeeping site in Hitchin. They were all extremely helpful and cleared and repainted some of our works... Ver mais
A empresa respondeu
Escrito pela empresa
Founded in 1946, the Croudace Homes Group is a residential developer. Croudace operates throughout the South East and enjoys a long and proud history of private ownership and financial stability.
Croudace homes range from affordable starter homes and apartments through to town houses and luxury family homes with up to six bedrooms. The primary objective of the company is to build high quality homes, backed up with excellent customer service. Croudace’s responsible approach to sustainability is matched by the company’s consideration of the environment, with developments designed with maximum green space and mature landscaping to create verdant outdoor space for the benefit of all.
The Croudace commitment to quality has been recognised by the many thousands of customers who have chosen to buy a Croudace home. The emphasis on quality and customer service has resulted in both consumer and industry awards for design, build quality and service.
The company has achieved the maximum 5 Star Award for quality and customer service from the HBF for twelve years in a row. The status of displaying ‘5 Star Builder Customer Satisfaction’ is a useful guide for potential customers to indicate the high standard they can expect from a Croudace home. The five star rating indicates that, over 90% of customers would recommend Croudace Homes to their friends.
Tupwood Lane, CR3 6XQ, Caterham, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A team from Croudace Homes gave up their time to volunteer for our charity Goods for Good. The wonderful volunteers worked so hard to sort, pack and label our donated goods and we are very grateful for their time. We very much look forward to welcoming you again.

Resposta da Croudace Homes Limited
Arron from Croudace has been to my house on a couple of occasions to fix a couple of minor things and to complete my snagging list on my new build house, He has gone above and beyond on all occasions, he has been extremely respectful of my house and has done a fantastic job on a range of jobs, anyone who has Arron attend will receive a top rate job. On one occasion Arron had another Croudace member of staff attend with him and again I cannot fault the level of service and workmanship I received. Fantastic service, top quality workmanship and very friendly guys. Thank you Croudace for a great service.

Resposta da Croudace Homes Limited
We had Richard, Michael, Nicky, attend a volunteering day.
All 3 were positive, happy and eager to get involved and worked hard to accomplish the task given to them from our team at Kent and Medway Mental Health NHS Trust.
the task of the day was painting some of our fences at our Dartford site, they all got on with the task and smiled for some photography.
At the end when finished, all 3 were saying how they would be happy to come back and do some more volunteering for us if and when needed.
As a team we are all thankful, and welcome volunteering and support anytime!

Resposta da Croudace Homes Limited
Spoke to Fiona on reception who was very helpful and a pleasure to speak with.

Resposta da Croudace Homes Limited
Last week we had 10 volunteers from Croudace come to our care home for 3 days.
During there visits they spent time playing board games, cards, bingo and enjoyed a silent disco. Nigel brought Charlie his dog along and they both spent time in the garden working with our resident Charlie to improve the area and started planting vegetables.
Some were lucky enough to take residents to the arcadia coffee chop and judging by all of the photos everybody benefited, both mentally and physically.
When talking to our residents after, they all said that they enjoyed the company and sharing stories and would welcome everybody back with open arms and thoroughly enjoyed the experience.
Once again a huge thankyou to all who have made a positive impact on our residents.

Resposta da Croudace Homes Limited
There were few issues with the house, but the team is attentive and the onsite engineer Alin is excellent at his job. Very quick and quality work in all items. Thank you!!

Resposta da Croudace Homes Limited
Step by Step is a local youth homelessness charity supporting young people aged 11–25 who are facing homelessness. We’re incredibly grateful to Croudace Homes for their ongoing support of our work.
Most recently, their team joined us for a volunteer day at one of our accommodation sites, bringing along paint and supplies to redecorate the shared kitchen and living room. They were friendly, proactive, and a pleasure to work with throughout the day.
Thanks to their efforts, the space has been transformed into a warm and welcoming environment where the young people we support can truly relax and feel at home.

Resposta da Croudace Homes Limited
The staff were amazing very welcoming and accommodating, the houses are spectacular and very well thought out.

Resposta da Croudace Homes Limited
Suzie was very welcoming and informative, always on hand to answer any questions

Resposta da Croudace Homes Limited
We moved in last week to Hermitage Park, we would like to thank all the sales staff @croudacehomes Suzie, Sue, Marta and everyone else for getting us over the line and their continued support and help.
Thank you
James and Jenny

Resposta da Croudace Homes Limited
My partner and I recently bought our first home together and we are absolutely thrilled with it. The girls from the sales office were so kind, helpful and invested in our purchase journey so a huge thank you to Suzie, Sue, Marta and Claire in the Aylesford office, such a wonderful team and they made us feel really at ease during such a stressful time!

Resposta da Croudace Homes Limited
White Stork Vale Downsview Avenue
Storrington, West Sussex RH20 4PS
In my opinion, Croudace have priced basic 3-bed semis with laminate worktops and pocket-sized gardens as though they’re Berkeley Homes. They are not.
Don’t bother with part-exchange. In my experience they’ll string you through the whole process and pull out anyway. We went to market instead and had our full asking price within a week. Funny that.
No flooring included as standard. If it’s not on the spec sheet, forget it. At this rate you’d have to haggle for a door hinge. Good luck getting a straight answer about what is included anyway.
Don’t expect incentives either. Most developers offer around 5% to soften what is, in my opinion, the almost inevitable year-one depreciation on a new build. Not here — not on a slow-selling site anyway. You either pay full price or qualify for a specially selected plot. Out of the kindness of their hearts they may cover your stamp duty — but stone worktops? Laminate for you, I’m afraid. In my opinion, there is an imaginary queue of buyers in Croudace world that doesn’t appear to exist in the real one.
We negotiated a deal through the on-site office staff — apparently the regional manager was too important to speak to the public directly, yet had no problem signing off the deal and then taking it away the next day. When we asked for a call to explain, that was refused too. The same deal had been offered on a different plot two weeks prior. In my opinion this wasn’t a mistake — it was arrogance. What frustrates me most is the complete lack of basic decency to pick up the phone and explain, or simply honour what was agreed. I suspect head office never heard about this one.
The significant social housing element — much of it local authority — is in my view deliberately buried under greyed-out plots on their site plan. Not exactly front and centre in the brochure.
Interestingly, Plot 4 — a larger house than the ones being sold at £525k — is listed separately by Saxon Weald as a shared ownership property at a full market value of £450k. So in my opinion, you can get a bigger house on the same development for less. Make of that what you will.
Local estate agents will privately tell you the pricing is completely detached from the local market. After six months, barely anything has sold. That’s not the economy — that’s a developer who, in my opinion, has confused perception with value. For context you can buy a semi with a garage in the local area for around £400k (based on my research)
In my opinion, Croudace don’t want to sell houses — they want to find someone who doesn’t know any better. Don’t be that person.
For context, this is a condensed version of a three month journey with this development. We were mortgage approved, chain-free, and simply asked for a 4% incentive package in what is, by any measure, one of the worst housing markets in recent years. In return we were, in my opinion, lied to, gaslit, and made to feel like idiots for simply trying to buy a house. It was almost as if they thought they were doing us a favour. They were not.
Steer clear. But if you ignore this and go anyway — we warned you. We wasted three months so you don’t have to.
And if anyone from the Croudace board happens to read this — I would be more than happy to discuss our experience directly.
As a buyer, you will always be wrong. Their view will always be right, even when, in my opinion, they are making it up as they go along. I would not consider buying a home from this company again.
Andy at the Brooks development came out to fix a few defects we had at the house, his work was nothing short of exceptional. He really went above and beyond making sure everything was rectified to the highest standards. He even saw some minor defects that we didn’t notice and rectified them whilst he was here. Thank you for all of your hard work today, we can’t see a huge difference already.

Resposta da Croudace Homes Limited
Walked around codicote development, houses looked amazing will be visiting the sales soon

Resposta da Croudace Homes Limited
Fiona, the lady on reception was very helpful with assisting me. She was very kind and professional, she went above and beyond to find certain bits of information for me!

Resposta da Croudace Homes Limited
Tudor came over for some snagging work and did a great job.

Resposta da Croudace Homes Limited
I haven’t purchased a property from this developer yet, and I may or may not in the future. However, I wanted to share my experience regarding something equally important.
I’ve visited many new developments from all kinds of developers. The homes themselves might be impressive, modern, and well‑designed, each with their pros and cons. But in my opinion, the sales consultant you speak to is just as important — they should be able to answer your questions, guide you properly, and clearly explain everything you need to know. Buying a home is often one of the biggest investments of your life, yet sometimes even the most basic questions don’t get answered. I strongly believe developers should train their sales consultants thoroughly before placing them in sales offices. Unfortunately, that’s not always the case… except with one developer: Croudace.
My partner and I recently visited the Vyne Park development and met the lovely Charlotte. She is by far the best sales consultant we’ve met so far — incredibly positive, knowledgeable, and fully across every detail. I’m certain many people will choose to buy a home from Croudace purely because of Charlotte’s professionalism, attitude, and expertise.
We might be one of those people — who knows — but what I do know is that Croudace is extremely lucky to have her.

Resposta da Croudace Homes Limited
From the very beginning of our home‑buying journey, Caroline and Abbie have been nothing short of exceptional. Their support has been truly above and beyond—available seven days a week, always ready to answer questions, and consistently guiding us with clarity and patience through every step of the process.
They took the time to explain each stage in detail, making what could have been an overwhelming experience feel smooth, transparent, and even enjoyable. Their professionalism is matched only by their kindness, and it’s thanks to their dedication that we were able to complete the purchase and move into our new home by the end of the month—something we didn’t think would be possible.
What stood out most was how genuinely they cared. It never felt like a transaction; it felt like they were rooting for us, celebrating each milestone with us, and making sure we felt supported throughout. People like Caroline and Abbie turn a stressful process into a memorable and positive one, and we’re incredibly grateful for everything they’ve done.
Croudace Homes is very lucky to have them, and so were we.
Thank you
Stefano and Silvia

Resposta da Croudace Homes Limited
Arron did an amazing job with our post snagging works. Really satisfied.

Resposta da Croudace Homes Limited
Nothing but praise for Steve, he is always on time, goes above and beyond to fix snags within our home.

Resposta da Croudace Homes Limited
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.