We had a lovely bloke named Aaron visit our property in north Oxford Priory Grove today. He was incredibly polite and knowledgeable and made us feel reassured while he repaired a few things around the... Ver mais
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Leia as opiniões dos outros
It was lovely to see a team of volunteers from Croudace Homes taking over our hostel kitchen at Crawley Open House in West Sussex, and they cooked a delicious chicken pasta bake with dessert for our r... Ver mais
A empresa respondeu
Alin and Andy came to do the follow-up work from the snagging report on several occasions and Lukasz came once for the refitting of bath tub. They are all very professional and courteous. Before they... Ver mais
A empresa respondeu
The service provided by Lucy, Gary & Kevin has been excellent Gary & Kevin are extremely courteous very helpful and always achieve a satisfactory end result on all works carried out Lucy always r... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Croudace Homes Limited
Escrito pela empresa
Founded in 1946, the Croudace Homes Group is a residential developer. Croudace operates throughout the South East and enjoys a long and proud history of private ownership and financial stability.
Croudace homes range from affordable starter homes and apartments through to town houses and luxury family homes with up to six bedrooms. The primary objective of the company is to build high quality homes, backed up with excellent customer service. Croudace’s responsible approach to sustainability is matched by the company’s consideration of the environment, with developments designed with maximum green space and mature landscaping to create verdant outdoor space for the benefit of all.
The Croudace commitment to quality has been recognised by the many thousands of customers who have chosen to buy a Croudace home. The emphasis on quality and customer service has resulted in both consumer and industry awards for design, build quality and service.
The company has achieved the maximum 5 Star Award for quality and customer service from the HBF for twelve years in a row. The status of displaying ‘5 Star Builder Customer Satisfaction’ is a useful guide for potential customers to indicate the high standard they can expect from a Croudace home. The five star rating indicates that, over 90% of customers would recommend Croudace Homes to their friends.
Informações de contacto
Tupwood Lane, CR3 6XQ, Caterham, Reino Unido
- 01883 346464
- sales@croudace.co.uk
- croudacehomes.co.uk
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We visited the Codicote site when they…
We visited the Codicote site when they first opened and it was an odd set up to start with but once the show homes opened it changed in a huge way. The show homes are built at top quality, we can really see ourselves living there. When we visited to see the show homes the lovely smiley lady from the first time we came is still there. She was busy with other customers but she still made us feel welcome. While we were waiting our turn we had a quick chat over the Kensworth and she arranged for the site manager Libby to take us on to the site to view the location of the plot we are thinking of. Libby was very friendly and knows a lot about the build and was happy to show us.
Once we came back to the sales office the lady spent time with us showing the plans and choices available. Although we are still thinking which one to buy, we wanted to express our very positive experience from this site. Great sales and site team working there.
Croudace have thought very well with the space of the designs and the overall site itself.
We recently moved to our new Croudace home
We recently moved to our new Croudace home from an existing Croudace property. Excellent service, highly professional, caring and considerate. The new house has exceeded expectations!
Thanks to the team at Vyne Park!
Had a really positive viewing at Bow…
Had a really positive viewing at Bow Brickhill, The Paddocks. Danni and Shiree were so helpful. Thank you both for your time.
Sales team were great!
Sales team were great and showed me around the 3 show homes and answered all questions
Very happy with Alin from Croudace…
Very happy with Alin from Croudace after care who carried out a few snags to my new home. He was professional, polite and very tidy.
Alin also recommended a couple of products to help maintain my home.
Very happy
Very professional
Very professional, friendly and welcoming , the sales consultants were extremely busy but made time to discuss our queries with us.
Efficient and helpful all the way from…
Efficient and helpful all the way from viewing to moving in.
Alin Wisteria Gate
Alin who came to sort out problem with landing, was very knowledgeable and respectful at all times ensuring we understood the problem and how he was going to rectify it. A very professional man with a great personality which put us at ease.
Mary & Grant
The sales team were great. Location fantastic
The sales team were great. Very patient with us as we were going back and forth on plots. We decided not to go forward as the plots were just not right for us and we did not agree with the ground rate fee. The houses were very well finished which was great but houses of that size you expect a double garage which was not the case on one of the designs we were interested in. The Paddocks is a fantastic location for someone wanting country style living but close to facicilites.
Hermitage Park
Our journey with Croudace at Hermitage Park has been a genuinely positive one. From the first viewing to moving in, the sales team were attentive, friendly and incredibly professional. They took the time to explain and show everything in detail, answered questions promptly, and made the whole buying process feel smooth and well supported. Thank you Marta, Sue and Suzie.
As with any new build, we found a few minor snags after moving in, but Croudace have been quick to acknowledge them and some have already been resolved efficiently. We feel listened to and taken seriously. Thank you Suzanne and team.
The house itself feels well built, with quality finishes and a layout that works perfectly for us. We’re really pleased with how everything has come together and feel confident we made the right decision. A big thank you to the team at Hermitage Park!
Great service from Roger, Tom and Lina
Excellent support through the entire sales and conveyancing process from Roger, Tom and Lina at Priory Grove. Also great after sales communication- responsive and flexible. Thank you
Professional services!
I would like to give 5 stars to Roger and Lina who were very diligent, responsive and considerate. Their professional services made our transaction smoothly and the delivery was on time! Many thanks to both of your assistance.
The project team also was very professional and warm. I would like to have their continuous support when we formally move in.
Steve did an excellent job
Steve was kind and reliable, friendly, punctual, hard working did a professional job, made it like new
Can't thanks enough in words for two…
Can't thanks enough in words for two helping gems Kevin and Gary. They have been in area since we moved in 4 years ago and pops up for every help. Great folks at hand with lovely smile on face and accurately complete jobs with dexterity. Thanks for very recent shower fix in en suite which we were struggling to get it fixed from past 3 months. Kudos to you guys and croudace team😁
Willowbrook Park Didcot - post purchase
We reserved a plot in November 2024 with a completion date in late winter-early spring 2025. We have completed and got the keys on 14th March 2025, before the long-stop date agreed.
Laurie was amazing and the whole team was really helpful and answered all our questions. We have used their recommended mortgage broker and solicitor and honestly we couldn't be happier, they worked for us on all aspects and they prioritised our interested at all time. Now, 3 months after completion, we had a few small cosmectic things to report, nothing major, and customer service dealt with it very professionally and in a timely manner.
Alin, one of the contractors, did some fixings and he went above and beyond to fix a couple of additional things that ocurred between the time we reported and when we agreed for him to come and complete the job.
Sam attended to fix a couple of snags we reported a few months after we moved in. He was very professional, kind and respectfull. Absolutely amazing work.
We appreciated that the sales team talked with as plainly and humanely, and they didn't use the sales language and marketing disingenuousness. They were sincere about the advantages and disadvantages of the plot/site, which in case there were any issues at least we were prepared for them, fortunately we did not have any.
They also used very good quality materials to build the house and did not go with the cheapers options just to meet the minimum legal criteria in all aspects.
I received excellent 5-star service…
I received excellent 5-star service from Alin! He painted over a stain on my bathroom ceiling, adjusted my internal doors (three doors) so they close properly, and fixed my balcony door that wouldn’t close due to the expanding aluminum frame. Everything was done perfectly. Thank you, Alin, and thanks to Croudace Customer Care!
Friendly, welcoming staff.
Danni was really welcoming when we came to visit the development. She gave us the time to explore the houses and was able to answer any questions we had.
The site is a really lovely site that has clearly been well thought out. The houses that we saw were finished to a high standard.
Slick Repainting Of Replacement DoorBy Alin
Alin was incredibly kind, professional and quick when completing some door repairs. Pleased to say work appears to have been completed to an equally high standard. On time and helpful comms
Alin to the rescue!
We have once again benefited from having Alin, from the after sales team, come and manage a few tweaks. He is always polite, hardworking and a pleasure to have around.
Natalie & Patrick Mousley
A 2nd visit by Alin and again excellent…
A 2nd visit by Alin and again excellent service, polite and efficient. On both occasions the issues were minor. The office support both on site and in customer support was excellent.
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