Man wird gehindert und die Auszahlungen gehen viel zu lange bzw. Wird auch garnicht ausgezahlt. Nicht zu empfehlen sie versuchen jeden Möglichkeit euch dran zu hindern.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
12 days no payment.pretty much trolling now…. The latest answer: “ I don’t have an exact timeframe for the completion of your withdrawal, but I want to assure you that it is being processed and it wi... Ver mais
A empresa respondeu
Crown Slots has Excellent promotions, no deposit free spins and you even get an Excellent Account Manager like mine, that seems to be available day & night for bonuses extra no deposit free spins or s... Ver mais
A empresa respondeu
Great selection of games. Sites is easy to navigate. Awesome bonuses and you also get you very own VIP account manager . I couldn't be more happy with Aston always there day or night to help me with a... Ver mais
A empresa respondeu
3,5
Aceitável
61 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lassen sich viel Zeit. Support inkompatibel. Keine Auszahlung
Man wird gehindert und die Auszahlungen gehen viel zu lange bzw. Wird auch garnicht ausgezahlt. Nicht zu empfehlen sie versuchen jeden Möglichkeit euch dran zu hindern.
2 de junho de 2026
Opinião espontânea
12 days no payment
12 days no payment.pretty much trolling now…. The latest answer:
“ I don’t have an exact timeframe for the completion of your withdrawal, but I want to assure you that it is being processed and it will definitely arrive in your account. Sometimes these transactions can take a bit longer depending on the payment provider and verification checks, but it is still in progress.”
25 de abril de 2026
Opinião espontânea
Resposta da Crownslots
Thank you for sharing your feedback, and we are sincerely sorry for the long 12-day delay and the immense frustration this situation has caused you. We completely understand how exhausting it is to wait for your funds without a clear timeframe, and we realize that generic updates can feel incredibly disheartening when you are looking for definitive answers.
We want to assure you that it is never our intention to delay your payout or cause you distress, and we genuinely want to look directly into your transaction status with our payment provider to see what is causing this hold-up.
Previously, we reached out to request your account details so we could investigate your specific case, but unfortunately, we have not yet received a reply. We sincerely want to help you resolve this, so we kindly ask you to contact us directly via email at support@crownslots.com.
When you write to us, please include your account details and kindly mention that your email refers to our response to your TrustPilot review. This will allow us to immediately locate your profile, connect it to this feedback, and prioritize your case. We will be anxiously awaiting your email and are fully committed to getting this sorted out for you.
Kind regards,
CrownSlots Casino Team
I would suggest the overwhelming…
Further to previous- I would suggest the overwhelming positive reviews are done on behalf of crownslots. Obvious with the language used.
It’s fine until you want to withdraw, then it is processing, soon as possible, maybe they are using pigeons ? Stay away.
16 de abril de 2026
Opinião espontânea
Been waiting 5 days for a withdrawal…
Been waiting 5 days for a withdrawal after being told it would be 2 days.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Crownslots
We’re sorry to hear about your frustration regarding the withdrawal processing time.
After reviewing your account activity, we can confirm that there were indeed some withdrawal delays during February. However, according to our records, the processing time did not exceed 3 days. We also noticed that some withdrawal requests were declined due to verification-related issues, which additionally affected the overall timeline.
We understand that waiting for payouts can be disappointing, and we sincerely apologize for the inconvenience caused. Our team is continuously working to improve both processing times and communication with players.
We truly hope you’ll consider giving us another chance in the future so we can provide you with a smoother experience.
Kind regards,
CrownSlots Casino Team
WORST CASINO EVER!
WORST CASINO EVER!
Do not play here!
They will let you withdraw for the first few wins but when the wins get bigger - they ask for verification and will try find any little thing they can use against you.
In my case, I had a digital card that I used a while back but have no more access to. I only used this card twice. I used my normal card again after a few months and won a huge amount.
When it was withdrawal time, they wanted verification from the previous card that I no longer had access to. They used this to their advantage and mucked me around for 3 days. Contact my socalled "VIP manager", and he gave me the runaround as well. They have the code name "Amelia", which is noone. It's a normal support person that makes you feel special.
The withdrawal was still sitting in balance and did not move.
It's like they want to piss you around until you eventually play the balance again.
P.s. Crownslots will reply to this statement (below), with some general advice crap. DO NOT BELIEVE THEM! IT'S PART OF THE GAME. It also sucks because we live in Australia and these online casinos are overseas which leave us with limited legal action.
I would recommend playing at Vegastars or Casiny. Not saying you will win, but atleast the verification process is easier and you get your funds within 9hours.
Happy Investing... (Just not with Crownslots).
19 de fevereiro de 2026
Opinião espontânea
Resposta da Crownslots
We’re sorry to read about your experience and understand your frustration regarding the verification process and withdrawal delays.
Unfortunately, we were unable to identify your account based on the information provided in your review. Please note that verification procedures are a standard part of our security policy and are required to ensure the safety of all transactions and player accounts. In some cases, previously used payment methods may also require verification, even if they are no longer active.
We understand that this process may sometimes feel inconvenient, especially during withdrawals, and we apologize if your experience with our support team did not meet expectations.
If you still have unresolved questions or would like us to review your case in more detail, we kindly ask you to contact our support team directly with your account information. We would truly appreciate the opportunity to assist you further and hopefully restore your confidence in our service.
Kind regards,
CrownSlots Casino Team
I’ve had a really good experience with.. Crownslot Casino
I’ve had a really good experience with Crownslot Casino so far. The platform is well structured, the systems work smoothly, and there’s a great selection of games available. Everything runs clean and professional, which makes playing enjoyable and stress-free.
One thing I really appreciate is the fast cashout process. Withdrawals are handled quickly and without unnecessary complications, which shows that the casino takes its players seriously.
I also want to give special credit to my VIP Manager, Cillian. He is always active, responsive, and professional. No matter what issue or question I have, he’s there with a solution and genuinely helps every time. Having a VIP manager like him makes a big difference and adds a lot of trust to the whole experience.
Overall, Crownslot Casino delivers quality, reliability, and great support. Definitely a solid choice.
11 de janeiro de 2026
Opinião espontânea
Resposta da Crownslots
Thank you for your feedback, we really appreciate it.
We’re glad to hear that everything has been running smoothly for you and that the games, platform, and cashout process have met your expectations.
It’s also great to know that Cillian has been helpful and responsive. We’ll be sure to pass your words along to him — he puts a lot of effort into supporting our players.
Thanks again for choosing Crownslot Casino. We’re happy to have you with us and wish you continued enjoyment on the platform.
Kind regards,
Crownslot Casino Team
I have been using crowslots for about 3…
I have been using crowslots for about 3 to 4 months now at the start is was going so well and was fruitful but over the last month and a half I have started to notice fewer features being won now i understand when you gamble you have to expect to lose some money here and there but when it comes to doing 200 spins and not one feature you then start to ask yourself if you where in a normal casino in most cases you would definitely get a feature and when you denomination $1 plus 25% turn on for more frequent feature and you don’t get one in 200 spins then you ask yourself have the odds been turned in the online casino favour.
I have also noticed that when a feature is won you win peanuts or sometimes nothing at all. Now don’t get me wrong at the start I did win a bit but over the last month and a half I have noticed a big difference in winning anything.
Then there is the times when your vip manager gives you a $150 bonus but there is a wager attached and it’s 10x the amount witch means you have to win at lest $1500 over time before cashing out making it extremely impossible for us to cash out.
Crownslots if you would like to fix this and make it right you have my email reach out.
12 de janeiro de 2026
Opinião espontânea
Resposta da Crownslots
Thank you for taking the time to share your experience so openly. We truly understand how frustrating it can feel when gameplay doesn’t go the way you expect—especially after having a positive start. When you invest both time and money, changes in results can understandably raise concerns.
We want to assure you that all of our games run on certified RNG (Random Number Generator) systems. This means outcomes are completely random and cannot be adjusted or influenced in favor of the casino, regardless of play history, bet size, or feature frequency. While it can sometimes feel unusual to go many spins without a feature, this can unfortunately happen due to the nature of random gameplay—both online and in land-based casinos.
Regarding bonuses and wagering requirements, we always aim to be transparent about the terms attached. Wagering requirements are in place across the industry, but we do understand that they can feel challenging at times.
Thank you again for your honest feedback—it helps us improve and serve our players better.
Best regards,
CrownSlots Team
Worst experience I had with this…
Worst experience I had with this casino. I have requested cooling off period for few time. VIP manager refused it by telling me can offer you bonus. I strictly requested cooling off period. Total breach of gambling laws. Asked for provide card details of virtual card and withdrawal got rejected. Ended up with loosing all my money.
23 de dezembro de 2025
Opinião espontânea
Resposta da Crownslots
Thank you for your feedback.
We would like to clarify that, according to our records, we did not receive the required confirmation from you to proceed with setting a cooling-off period or account limit.
Regarding the withdrawal and verification request, these procedures are part of standard security requirements; however, we understand how distressing the overall situation was for you.
Your feedback is extremely important to us, and we will use it to improve our internal processes and communication to ensure similar situations do not occur in the future.
Kind Regards,
Crownslots Casino Team
Very problematic site
You never actually win anything after 3 deposits can't make any more through my bank account so many problems with this site
19 de novembro de 2025
Opinião espontânea
Resposta da Crownslots
We’re sorry to hear about your experience and appreciate you bringing this to our attention. All game outcomes are determined by certified RNG systems to ensure fairness for every player.
Regarding your deposit issues, our support team can assist with resolving any banking or account-related problems. Please reach out via live chat or email so we can review your case and help you directly.
Kind regards,
Crownslots Casino
As new to online casino
As new to online casino, i had bad experience with the customer support ,I didn't get any support , and i didn't get the first bonus as they have the advertisement , as new on the website i need more support , and the last person i was talking to get angry very quick and closed the account, as i requested, because, they asked me to make another deposit to get the bonus , i felt, maybe im in the wrong website , Scam
4 de novembro de 2025
Opinião espontânea
Resposta da Crownslots
We’re sorry to hear about your disappointing experience, and we appreciate you sharing these concerns. New players should always feel supported, and it’s clear we didn’t meet that expectation in your case.
Regarding the welcome bonus, the requirements should always be clearly communicated, and being asked to make an additional deposit without proper explanation is not the level of service we aim to provide. We’ll also address the behaviour you described from our support agent, as all interactions should remain respectful and helpful at all times.
If you’re open to it, we would like to review your case in detail and clarify what went wrong. Please reach out to us through email or live chat so we can investigate and assist you properly. Your trust matters, and we’d like the chance to make things right.
Kind regards,
Crownslots Casino
Great fun
Great fun ! Love the VIP treatment. Personal shout out to Dayan who is always ready to boost your enjoyment.
3 de novembro de 2025
Opinião espontânea
Resposta da Crownslots
We’re thrilled to hear you’re having so much fun at Crownslots! It’s great to know that our VIP service, and especially Dayan’s support, adds extra excitement to your experience. We’ll be sure to pass along your kind words—our team loves seeing players enjoy every moment on the platform.
Kind regards,
Crownslots Casino
Great choice of games .easy verification
Great choice of games .. easy enough verification.
Just waiting for withdrawal now which says it's instant but on my 3rd day now.
I keep getting told the same thing .
My withdrawal hasn't even left my account Nd I am being told all of a sudden that they can take longer than 48hours now .. so why do you put 24-48 hours on the website ?
Stay well clear ..
After I full verified my account they then return my 1500 dollar withdrawal and tell me that my card will not work for withdrawal..
Absolutely SCAM DO NOT GO OFF THE 5 STAR REVIEWS AS THEY HAVE PAID FOR THESE REVIEWS .
I REPEAT STAY AWAY (they just want you to loose your money and not withdraw
9 de setembro de 2025
Opinião espontânea
Resposta da Crownslots
We’re very concerned to hear about the issues you’ve experienced and take your feedback seriously. Withdrawals are usually processed within 24–48 hours, but sometimes additional verification from the banking provider may cause delays. We understand that this can be frustrating and apologize for any inconvenience.
Regarding your specific withdrawal, our team is ready to review the situation and work with you directly to resolve the issue. Please contact us immediately via live chat or email with your account details so we can ensure your funds are processed correctly.
We take transparency and fairness seriously, and we are committed to resolving any issues our players encounter.
Kind regards,
Crownslots Casino
Personalised service
Easy to navigate the site, the chat function makes quick of any questions I have and I was allocated a VIP manager that makes my transactions smooth and does all the background stuff while I continue to enjoy the games. Love this site
6 de setembro de 2025
Opinião espontânea
Resposta da Crownslots
We’re thrilled to hear that you’re enjoying Crownslots and that the platform is easy to navigate. It’s fantastic that your VIP manager is making your transactions seamless, so you can focus on enjoying the games. Your feedback means a lot to us, and we’re glad the experience is meeting your expectations.
Kind regards,
Crownslots Casino
Pretty good and quick paying casino…
Pretty good and quick paying casino with lots of good games
2 de setembro de 2025
Opinião espontânea
Resposta da Crownslots
We’re glad to hear you’re enjoying Crownslots! It’s great that you find our game selection exciting and appreciate the fast payouts. We strive to make every visit smooth and rewarding, and your feedback lets us know we’re on the right track.
Kind regards,
Crownslots Casino
Great range of games and trustworthy
Great range of games and trustworthy. Great to get a VIP manager
3 de setembro de 2025
Opinião espontânea
Resposta da Crownslots
We’re delighted to hear that you enjoy the variety of games on Crownslots and feel confident in the platform’s trustworthiness. It’s also fantastic that your VIP manager is enhancing your experience—our team aims to make every visit seamless and enjoyable.
Kind regards,
Crownslots Casino
You do win payout time are good 👍
You do win payout time are good 👍
When you need help there is always someone to help me over all the 👌
24 de agosto de 2025
Opinião espontânea
Resposta da Crownslots
We’re glad to hear that you’re enjoying Crownslots and that our team is always there when you need assistance. It’s great that payout times are working well for you and that your overall experience has been positive.
Kind regards,
Crownslots Casino
Always helpful and informativeGreat Casino
Always helpful and informative. Mostly on time to with your pay outs. Great selection of games with different levels of odds. If you are lucky to have a VIP manager the experience is even better . Great promotions . Great casino.
31 de agosto de 2025
Opinião espontânea
Resposta da Crownslots
We’re thrilled to hear that you’re enjoying your experience at Crownslots! It’s fantastic that our support team, game variety, promotions, and payout times are meeting your expectations. We’re especially glad that having a VIP manager has enhanced your experience even further.
Kind regards,
Crownslots Casino
Have only recently joined crown slots…
Have only recently joined crown slots and honestly by far the best app I have used and a massive shout out to Lea my VIP manger you have been nothing but hopefully through the withdrawal process very fast response she really makes crown slots enjoyable
31 de julho de 2025
Opinião espontânea
Resposta da Crownslots
We’re really happy to hear that your first experience with Crownslots has been such a positive one. It’s great to know the app stands out for you and that your withdrawals have been smooth and supported quickly. Lea will be delighted to hear your feedback—our VIP team always aims to make the experience as enjoyable and stress‑free as possible.
Kind regards,
Crownslots Casino
The Casino site is above the rest.
The Casino site is above the rest.. great deals and easy payouts and awesome games.
31 de agosto de 2025
Opinião espontânea
Resposta da Crownslots
We’re thrilled to hear that you’re enjoying Crownslots! It’s fantastic that our deals, fast payouts, and game selection are standing out for you. We strive to make every visit smooth and rewarding, and your feedback means a lot.
Kind regards,
Crownslots Casino
I have had great experience each time…
I have had great experience each time I’ve reached out to the support team great service and quick responses and resolutions
31 de agosto de 2025
Opinião espontânea
Resposta da Crownslots
We’re delighted to hear that our support team has been able to assist you effectively! Providing quick, helpful service is very important to us, and it’s great to know that your interactions have been positive every time.
Kind regards,
Crownslots Casino
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.