Cruiseabout Opiniões 190

TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Once we spoke to our consultant Toral, things were great. Email enquiries were ignored, it appears you need to ring them. Toral has been more than helpful and the entire package is excellent value.... Ver mais

Classificada 5 em 5 estrelas

We’ve had a fantastic experience with Cruiseabout. The customer service was excellent from start to finish, making the whole booking process smooth and stress-free. A special mention has to go to ou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is the first time I have booked a cruise It was such an incredible experience Toral took care of everything from booking the cruise, flights, additional hotel bookings and even the organiza... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Michelle was very approachable and very helpful. She was clear with her advice and answered our questions thoughtfully and thoroughly both orally and in writing (emails). Nothing was too much trouble... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens de cruseiro
  2. Agência de cruzeiros
  3. Agência de viagens

Escrito pela empresa

Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent value

Once we spoke to our consultant Toral, things were great. Email enquiries were ignored, it appears you need to ring them. Toral has been more than helpful and the entire package is excellent value.

15 de abril de 2026
Classificada 5 em 5 estrelas

A great experience

Michelle was very approachable and very helpful. She was clear with her advice and answered our questions thoughtfully and thoroughly both orally and in writing (emails). Nothing was too much trouble for her. Thank you Michelle. Olga

9 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Thank you, Olga. What a wonderful reflection of Michelle's care. Clear advice, thorough follow-through, and always happy to help, that's exactly the experience every Cruiseabout customer deserves. We hope you have an incredible cruise ahead!

Classificada 5 em 5 estrelas

EXCELLENT CUSTOMER SERVICE

I HAVE BEEN IN COMMUNICATION WITH CRAIG ANDERSON FOR A CRUISE AND IT WAS SO EASY TO TALK AND BOOK WITH HIM. THE PROCESS WAS SIMPLE AND CARE FREE

7 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Thank you, Ged! Carefree and simple is exactly how booking a cruise should feel. Craig made what can feel like a big decision genuinely easy. We hope you have an amazing time on board!

Classificada 5 em 5 estrelas
logótipo da Cruiseabout

Resposta da Cruiseabout

Thank you, Judy! Mallory loves what she does and that comes through in every conversation. We hope you have a wonderful cruise ahead!

Classificada 5 em 5 estrelas

All arranged by Sanna

All arranged by Sanna, she was extremely helpful, everything was arranged professionally and seamlessly.

7 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Professionally and seamlessly. That's exactly the standard Sanna holds herself to. Really glad it came through so clearly, Craig. Enjoy your cruise!

Classificada 5 em 5 estrelas

First Time Cruising…

This is the first time I have booked a cruise
It was such an incredible experience
Toral took care of everything from booking the cruise, flights, additional hotel bookings and even the organization for the application for travel insurance
Toral took all the work and worry away from me. I can't thank Toral enough.

3 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Flights, hotels, travel insurance and the cruise itself. Toral handled it all so Vicki didn't have to worry about a thing. We're so glad it made your first experience feel effortless. Here's to many more to come!

Classificada 5 em 5 estrelas

Great service

Great service Answered phone quickly from an office at mermaid beach and discussed what our budget was and where and when we wanted to cruise

2 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

A quick answer and a real conversation about what you actually want from your cruise. That's exactly how our Mermaid Beach team approaches every call, Julie. We hope you find the perfect cruise for you!

Classificada 5 em 5 estrelas

Fantastic Customer Service from Cruiseabout - wouldn't use anyone else!

We’ve had a fantastic experience with Cruiseabout. The customer service was excellent from start to finish, making the whole booking process smooth and stress-free.
A special mention has to go to our travel agent Debs, who was absolutely wonderful. We’ve used her before and once again she went above and beyond - knowledgeable, responsive, and genuinely invested in making sure everything was just right for us. It’s so reassuring to work with someone you trust and who takes the time to understand what you’re looking for.
We wouldn’t hesitate to recommend Cruiseabout, especially if you’re lucky enough to work with Debs. We’ll definitely be using their services again!

2 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Lisa, this is wonderful to read. Debs builds that kind of trust by genuinely taking the time to understand what each customer needs and it clearly shows. We're so glad to have you back and we can't wait to help you plan the next one!

Classificada 5 em 5 estrelas

Excellent Consultant - Leila Gear

I found our consultant so helpful and excellent for organising our cruise. The price was also highly competitive. Nothing was too much trouble and an optional insurance quote was provided in case we needed it.

2 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Cortina, really glad Leila could make the whole process feel straightforward. Going the extra mile on things like insurance options is exactly what our advisors are here for. We hope you have a wonderful cruise!

Classificada 5 em 5 estrelas

Very friendly polite and professional…

Very friendly polite and professional agent. He listened well to our needs and preferences and patiently went about sourcing the correct solution

1 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Peter, listening carefully and finding the right fit is exactly what our advisors are trained to do. Really glad that came through for you.

Classificada 5 em 5 estrelas

Our agent was amazing

Our agent, Mandy, has been amazing, providing timely and useful advice throughout the process.

1 de abril de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Rolly, timely and genuinely useful advice throughout the booking process is exactly the standard Mandy sets for every customer. We're delighted you had that experience.

Classificada 5 em 5 estrelas

Aaron was very professional &…

Aaron was very professional & diligently followed up on all my questions.. frankly his service was excellent.

30 de março de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Richard, Aaron's diligence and professionalism are exactly the qualities that make the difference when booking a cruise. We're delighted you experienced that firsthand.

Classificada 4 em 5 estrelas

It was easy and quick but maybe wait…

It was easy and quick but maybe wait till we have had the cruise and I'll tell you how good you were

25 de março de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Thanks Paul! Easy and quick is exactly what we're going for, the best part of booking with us is that the experience doesn't stop there. Your Cruise Advisor will be with you every step of the way before you sail, and we can't wait to hear all about it when you're back. Bon voyage!

Classificada 5 em 5 estrelas

My cruise manager Aaron is wonderful

My cruise manager Aaron is wonderful, very helpful, answers the phone straight away and makes me feel like he is doing everything he can for me, I am happy to be dealing with a nice guy like him

24 de março de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Thank you for your lovely feedback, Wendy. We’re so pleased to hear Aaron has been so helpful, responsive and supportive - making you feel well looked after every step of the way.

Classificada 5 em 5 estrelas

I dealt with Thomas from Narellan…

I dealt with Thomas from Narellan Office and he was fantastic in all the help I required

21 de março de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Thank you for your feedback, Kim. We’re so pleased to hear Thomas from our Narellan store was able to provide the support you needed.

Classificada 5 em 5 estrelas

Fabulous travel advice

Micheala McNally the agent I have been dealing with is just so helpful and her knowledge and advice on some upcoming trips we are planning has been so great

22 de março de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Thank you, Sally! We'll make sure Michaela sees this, she truly is exceptional and it's wonderful to hear her knowledge and advice has made planning your upcoming cruises so much easier. That's exactly what our Cruise Advisors are here for. We can't wait to help you make those trips a reality.

Classificada 5 em 5 estrelas

Friendly service

Friendly service, all information provided, booking was easy

20 de março de 2026
logótipo da Cruiseabout

Resposta da Cruiseabout

Thank you, Graeme! Friendly, informative and easy, that's the Cruiseabout experience we work hard to deliver every time. And the best part? We're with you all the way through to when you're back home. Enjoy every moment of your cruise!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais