Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.
A empresa respondeu
My sincere thanks to Mr Tony G. VP Customer Commitment in CruiseCheap.com who personally called me and took initiative to resolve my issues so quickly. I am really impressed with his goodwill ge... Ver mais
A empresa respondeu
Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is on... Ver mais
A empresa respondeu
From the time I paid the deposit, I tried to call numerous times regarding how to pay the remaining balance, all calls failed, just like all emails, and all online requests were not answered. It's sus... Ver mais
A empresa respondeu
Informação fornecida por diversas fontes externas

220 Congress Park Dr Suite 330, Delray Beach, FL 33445, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The service on the phone and online was smooth and everything was explained and cleared any misunderstanding
Great professional and friendly service.
Well done
They have done their utmost to settle the best price based on our request. They took care of every details and insured that everything was as per our request.
It was easy to make reservations, but I didn't received email confirmation.
CruiseCheap handles all our cruises. Always had great experiences. Mari Zammit is our agent and it doesn't get any better than that!!
Prices are good but answering email communications is not timely. Been three business days and no response. Don’t feel valued.
Easy site to navigate, easy site to price compare. Very good communication from emails to phone calls as a follow-up, nicely done.
We had a reasonable concept for our cruise. Our consultant, Ian Simmons, addressed all of our questions and provided insight that we had not considered. In a very short conversation, we were able to confirm our cruise. We are confident that our booking through Ian / CruiseCheap resulted in a much better value than what we were discussing with a different company.
Found a good deal and followed up to make it happen.
We have booked several cruises through cruise cheap.com. Our agent, Hope Cooper, is superb to work with and very pleasant to talk too and goes extra mile to get what you want. Never worry about reservations as I know she has our back! Lot forward to booking more cruises through her in future.
Will definitely use them again. Representative was very friendly and was patient explaining choices available. At the end of earring all options I booked a exciting cruise for my husband and myself that’s very affordable, also it’s on our bucket list.
Kathy Sussman is very good, but CruiseCheap wont give us a bottle of wine for the cabin even tho we are excellent repeat customers.
The company is certainly behaving cheaply.
CruiseCheap.com agents are the best! Specifically, Deanna rocks! They have the exerience and resources anyone could need to plan and deliver a super vacation. You should try them.
Surprised at how easy the booking was . Got a good room with balcony at a fair price
Awesome site. After I booked my cruise my travel agent, Eric wasted no time getting in touch with me. He has answered all of my questions.
Always good service every trip been great tnx Alena
Great experience with Ian! Very helpful! We got what we need quickly.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.