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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Every time I have dealt with Carlos at Csm my experience was great he has picked up and delivered in the past my repair work that needed to be done and my last experience with him he helped guide me t... Ver mais

Classificada 5 em 5 estrelas

Just what I was looking for in an ebike. I can pedal assist for fitness or go cruising if need be since I am older with older knees.

Classificada 5 em 5 estrelas

Friendly knowledgeable experience coupled with a low pressure sales approach. Made us feel very comfortable in choosing our bikes.

Classificada 5 em 5 estrelas

Great service. Carlos went above and beyond to get us ebikes that met our needs. When there was a delay in shipping and a problem with one bike as delivered, he insisted that we receive a new bike wh... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas
  2. Loja de reparação de bicicletas
  3. Loja de acessórios para bicicletas

Escrito pela empresa

At CSM Power Bikes, we offer premium E-Bikes from top manufacturers, including Mokwheel, Rad Power Bikes, Blaupunkt, Big Cat Bikes, and more. We're driven by a vision where thrill meets sustainability. Dive into an e-bike adventure that's not only exhilarating but also eco-conscious. Each ride is a commitment to fitness, fun, and a greener planet. We also provide service and repair on both electric and standard bikes, and will service any brand. We fully assemble, adjust, and test all bikes purchased through us for free. We provide delivery and a personal service touch, all at unbeatable internet prices! Our top priority is customer service. We are a local small business owner in Northern Illinois, and provide service in Northern Illinois and Southern Wisconsin. When you call our number, you will speak with the owner.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Every time I have dealt with Carlos at…

Every time I have dealt with Carlos at Csm my experience was great he has picked up and delivered in the past my repair work that needed to be done and my last experience with him he helped guide me to the correct bike for me if I would have went with my first pick I would be disappointed now. He is a great guy and honest he has got a customer with me as long as he is in the business.

4 de maio de 2026
Classificada 5 em 5 estrelas

Carlos did a great job in making sure…

Carlos did a great job in making sure bike was adjusted to fit me. I have gotten bikes from other dealers and they were basically pay and go. Very happy with my purchase.

2 de abril de 2026
logótipo da CSM Power Bikes

Resposta da CSM Power Bikes

Thank you so much for the kind words. To us it doesn't end at the sale, we're with you on every ride! Please call me with any questions at all.

Classificada 5 em 5 estrelas

Great customer service and very…

Great customer service and very knowledgeable about the E bikes that he sells.
Would definitely buy from him again

31 de março de 2026
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Resposta da CSM Power Bikes

Thank you so much! I'm happy that I could help, and will be here for your next bike, too!

Classificada 5 em 5 estrelas

Carlos was awesome

Carlos was awesome. He set up the bike perfectly. He's answered every question. And he has contacted me to make sure everything was good.

18 de março de 2026
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Resposta da CSM Power Bikes

Thank you for the kind words! It's important to us to make sure that you're happy. Please reach out with any questions.

Classificada 5 em 5 estrelas

Carlos was very helpful with our new…

Carlos was very helpful with our new e-bikes. I would recommend him to anyone looking for a new bike or a repair man.

8 de fevereiro de 2026
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Resposta da CSM Power Bikes

Thank you so much for the kind review! I hope you were able to enjoy your bikes during our brief false spring! Please reach out with any questions, and enjoy!

Classificada 5 em 5 estrelas

Carlos at CSM Power bikes is the most…

Carlos at CSM Power bikes is the most helpful and honest salesman I have worked with for a long time. I am 77 years old and wanted to purchase a e-bike for my wife for Christmas. I was searching online and came across CMS Power bikes. One phone call later I was in his showroom and very impressed.
Carlos spent a lot of time teaching me the ins and outs of e-bike ups and downs. Different makes and models and the difference between them. I did purchase a bike from him and a his service has been impeccable. A very professional person and great to deal with.

19 de dezembro de 2025
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Resposta da CSM Power Bikes

Tom, it was an absolute pleasure to help you out. I had so much fun planning the surprise with you, and enjoyed talking cars with you, too! Thank you for the review, and please call with any questions!!

Classificada 5 em 5 estrelas

What a great place to purchase an e-bike!

CSM Power Bikes made my purchase of a new e-bike very easy. I was well-lead through the entire process of my purchase from start to finish, and my new bike was delivered promptly to my home. Before I made my final decision, I was able to try out several different e-bikes. When there was a small problem with the bike I did buy, Carlos came back out and fixed the problem quickly.

30 de setembro de 2025
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Resposta da CSM Power Bikes

Thank you so much for the review! I'm glad that you had a great experience, and please reach out with any questions! We're here for you, and will be happy to help.

Classificada 5 em 5 estrelas

The owner goes above and beyond

The owner goes above and beyond to make sure your e-bike is the right one for you. I had him put mine together also which I would definitely do again.

9 de novembro de 2025
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Resposta da CSM Power Bikes

Thank you so much for your kind review! I'm looking forward to hearing about how much fun you're having with your new bike!

Classificada 5 em 5 estrelas

First E-bike.

The owner, Carlos, is great to deal with, remarkable service and very knowledgeable!

29 de outubro de 2025
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Resposta da CSM Power Bikes

Thank you so much for the review! These bikes are so much fun, I look forward to hearing about your adventures!

Classificada 5 em 5 estrelas

Carlos was very helpful and courteous

Carlos was very helpful and courteous. Let me test many different bikes and explain the differences. Service is outstanding

10 de setembro de 2025
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Resposta da CSM Power Bikes

Thank you so much for the kind review. I truly enjoyed talking with you, and look forward to hearing about how many miles you put on that Breeze!

Classificada 5 em 5 estrelas

Carlos is local

Carlos is local, available, and knowledgeable. I called him and was able to meet with him later that day. He had 3 ebikes that I looked at, and ended up getting a Velotric Fold 1 Plus. If anything goes wrong with the ebike, I know he can handle it!

2 de setembro de 2025
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Resposta da CSM Power Bikes

Thank you so much! It was a pleasure to meet you, I hope the bike is suiting your needs! Please let me know if you have any questions.

Classificada 5 em 5 estrelas

Carlos knows his stuff.

Carlos knows his stuff.
Very professional.

31 de julho de 2025
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Resposta da CSM Power Bikes

Thank you for your kind review. I hope your D7 is doing great for you, it's a wonderful bike. If you have any questions, please let me know!

Classificada 5 em 5 estrelas

Nice dealer very easy to work with

Carlos was very nice. No pressure at all. First time I went there I was due to hsve surgery on my wrist n he understood my hesitstion to test rife. Fast forward a couple weeks and I was able to test ride the Velotric Discover 2. Purchased it right afterward. N Carlos even delivered it
I would highly recommed VSM Power Bikes!

18 de julho de 2025
logótipo da CSM Power Bikes

Resposta da CSM Power Bikes

Thank you so much for the review, Barb! I hope your wrist is feeling better, and you're enjoying this summer on your new great ride!

Classificada 5 em 5 estrelas

CSM Powerbikes

Carlos, the owner, is incredibly friendly, upbeat, and easy to work with. We purchased a Carbon 1 ST. The experience - trying out the bike, answering questions, making on the spot adjustments, etc - was very positive. It was not an issue for us but it is located in his home, not a traditional retail store, so there are not a lot of models to look at or try out.

24 de julho de 2025
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Resposta da CSM Power Bikes

Thank you so much for your kind review, Geoff! I'm very happy you were pleased with your experience with us. Enjoy your new Carbon 1ST, it's an amazing bike and fun to ride! Yes, we do not have a retail storefront, but we do have more bikes headed our way! We just had a very large show, so depleted our inventory, and have restock orders in route!

Classificada 5 em 5 estrelas

Carlos is awesome

Carlos is awesome. The order and delivery process was handled without any issues at all. I highly recommend CSM.

15 de julho de 2025
logótipo da CSM Power Bikes

Resposta da CSM Power Bikes

Thank you so much, Joe! That bike is a great bike (not to mention a really cool color!) and I hope you're enjoying it!

Classificada 5 em 5 estrelas

Excellent customer service!

Carlos is not only knowledgeable but patient, professional, courteous and kind! His honesty is so appreciated and refreshing. I’ve recommended him and his business on Facebook groups and my personal page. I highly recommend him and will always support a small business owner. Thank you Carlos and CSM Power Bikes in Johnsburg, IL!

6 de junho de 2025
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Resposta da CSM Power Bikes

Thank you so much for your trust, your review, and your recommendations! It means a lot to me, as honesty and integrity is so critical. I hope you're enjoying a great summer!!

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