CuddleCo Opiniões 165

Prompt delivery. Well packed!

Customer service of this company is very good! Unfortunately my matress was too small for my cotbed but I went onto the chat and had it all sorted to be collected the next day, absolutely no hassle. The mattress felt very good quality it’s a shame it was to small for my cotbed.

Customer service was great with cuddle and co, very responsive and helpful however it took over 3 weeks for our cot to be delivered using DHL.

One of the items also arrived partly damaged so returned.

Good price, responsive to emails.

Order was delayed twice, but customer service reached out to rearrange delivery. Day of delivery was great (panther logistics)

A very nice cot however one of the wooden end pieces arrived with a visible split. I have requested a replacement part from CuddleCo but have not received a reply yet. The cot needs airing for a few days before use as it has a strong smell of paint when unpacked

Arrived on time, good quality. Easy to assemble.. wardrobe was the trickiest but overall very happy

Lovely product. No issues putting it all together. Quality material and I already know it will last long.

So quick. Ordered before midday and it was delivered the following morning!

I received only one of the two items I ordered without explanation and pre warning

Lovely mattress, good quality and quick delivery

Ordered a trike for my child’s first birthday and can’t wait to put it up. Can’t comment on the actual product, but it was easy to order and delivered swiftly!

Great product, easy to put together and exactly the way it looks online. Shop forgot to ship my entire order, so had to wait another week to have it complete. As soon as I contacted them, they shipped the missing item next day delivery.

Poor material mattress, unsafe for baby, not chance to return after checking the mattress! So disappointed and not recommended
Don’t waste your money

Ordered a Liki Trike S5, it's too small for a two years old, so we needed to return it back. The company comes with all different excuses not to issue the refund. We will go to a 'small claims court' now...
Do not use this company, customer service is useless!

They originally sent us the wrong part of the cot bed but resolved it very quickly

Ordered cotbed and mattress for when our baby Grandson visits. Great quality, easy to assemble, delivered on time.

So far all happy with experience and products ordered. When I placed my order for a three piece nursery set and a mattress I was texted that night to confirm a delivery date. Items arrived on expected date minus one box, which the courier immediately told us about and said it should arrive the following day. It didn't so I contacted cuddle co who were quick to respond and contacted the courier company. It appears the missing item had been lost so cuddle co have arranged for a replacement to be sent on another day of my choice and have upgraded the delivery free of charge to the 2 person room of choice delivery. I have only just started to put together the furniture (minus the wardrobe due to the missing box) but so far I am very pleased with the quality of the product for the price.