I reached out to customer support to find out if my refund was approved (the fit of the dress wasn’t for me) and Sabrina, my customer service agent, was amazing. She answered all my questions and mad... Ver mais
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SCAM. Product was nothing like what was ordered. I ordered a dress in 2 sizes. What arrived was a completely different pattern, cut, material, color than advertised.
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I placed the order and checked tracking after 2 weeks and I couldn't quite tell where the dress was located so I emailed customer service because I needed the dress for an event. I received a quick r... Ver mais
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I ordered several dresses in different sizes to try. However, I received a dress that I didn’t order rather than one I did. Contacted the company and it first they were very responsive. Once I asked... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Picture this: You, commanding the spotlight, embraced by admirers,celebrating your unique beauty and individuality. This vision fuels our inspiration at CURVElNS. We believe our creationsgo beyond mere clothing-they ignite moments of authentic self-expression and unwavering confidence. CURVElNS is rooted in empowering every body. We curate fashion that celebrates curves and enhances self-assurance.Our commitment blends impeccable craftsmanship with stylishdesigns, ensuring every woman experiences the allure of luxury. Our Mission To provide every plus-size woman with stylish, perfectly fitting, and comfortable high-quality partywear. Join us at CURVElNS and discover how we redefine elegance, oneconfident curve at a time. Curve in, beauty within!
Informações de contacto
Estados Unidos da América
- support@curveins.com
- curveins.com
3,0
Aceitável
25 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The dress is stunning
The dress is stunning. Fits to size. Even with shipping issues, Customer service was right on it. Helped me. Even reimbursed my priority shipping since it was delayed. All in all, I would highly recommend and buy again!!!
2 de maio de 2025
Opinião espontânea
Resposta da Curveins
Hi Margir,
Thank you so much for your kind words! We’re thrilled the dress fits well and that our team could help with the shipping issue. We can’t wait to see you shop with us again! 💕
Best,
CurveINS Team
DO NOT ORDER
The dress I ordered was made poorly and too big. When I attempted to return it, they said it was past due and that they would award no flexibility. It was my first order, an order that was pricey. For this price range, I expect better costumer service.
24 de março de 2025
Opinião espontânea
Resposta da Curveins
We apologize for any inconvenience this may cause you.
We offer a 30-day return period from the delivery date (not the order date). This time period provides ample time for returns and exchanges. Unfortunately, extending the return period for all customers is not sustainable.
Thank you for your understanding. Please feel free to contact us if you require further assistance.
DO NOT purchase from this company
DO NOT purchase from this company. When I finally received info on how to return a dress that didn't fit, after they received the dress they told me they couldn't accept it because it was covered in white dog hair and it had an odor. Yes, I have a dog...a black dog. But I had carefully checked to make sure the dress was pristine. And my home has no odors. They just don't want to give me my money back. RUN AWAY from this company.
11 de março de 2025
Opinião espontânea
Resposta da Curveins
Sorry for the inconvenience. When our New York warehouse was preparing to store your returned dress, we found that it was covered in dog hair, which has already impacted its resale. Our customer service team has sent you photos for confirmation and have reached out to discuss the matter with you.
High quality!
I’m consistently impressed by the quality of the clothing—true to size and thoughtfully crafted. Shipping is a bit faster compared to other online stores. Definitely worth it! I’m definitely a lifelong customer!
13 de agosto de 2024
Resposta da Curveins
Thank you so much for your kind words! We're thrilled to hear that you're impressed with the quality and fit of our clothing, and that our shipping exceeded your expectations. Knowing you're a lifelong customer truly makes our day! We're here for you anytime you need, and we can't wait to continue being a part of your fashion journey!
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