I needed help with downloading and building my CV and could not but Daniel D assisted me and told what the issue was and now it is resolved. Really appreciated the help
A empresa respondeu
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I needed help with downloading and building my CV and could not but Daniel D assisted me and told what the issue was and now it is resolved. Really appreciated the help
A empresa respondeu
CV Genius has truly set the bar high when it comes to customer service! I reached out regarding a subscription cancellation and was blown away by how quickly their team responded literally within seco... Ver mais
A empresa respondeu
dopo aver cancellato l'abbonamento continuavano a cercare di prelevare soldi dalla carta!!! è solo un sito con pubblicità ingannevole... per fortuna che è gratuito... prelevano 23,99 al mese... c... Ver mais
A empresa respondeu
Many companies tell they give free CV but always end up asking for money at the last minute. I find it evil that they make us wait till the very end after we wasted our time choosing, only to know t... Ver mais
A empresa respondeu
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I could not test it yet but having this template free is ALL I need at this moment. Thanks for sharing!
I needed help with downloading and building my CV and could not but Daniel D assisted me and told what the issue was and now it is resolved. Really appreciated the help

Resposta da cvgenius.com
Really great support, quick response time and really friendly. Resolved my issue perfectly.

Resposta da cvgenius.com
cool easy to update and get your CV done in few clicks

Resposta da cvgenius.com

Resposta da cvgenius.com
Misleading Advertisement and Unwanted Charges
This online platform advertises itself as a free service, creating an expectation that users can access its features without cost. However, upon completing the process, a subscription fee is imposed, which requires users to actively cancel if they wish to avoid continued charges. This approach can be considered deceptive, as it does not provide full transparency regarding the costs involved from the outset.
Performance Issues and Lack of Essential Tools
In addition to the misleading payment structure, the platform suffers from slow performance. This sluggishness negatively impacts the user experience, particularly when time is of the essence. Furthermore, the website fails to address spelling and grammar errors, which are fundamental requirements when drafting a CV. The absence of these basic editing tools diminishes the platform's effectiveness for job seekers.
Ineffective Cover Letter Assistance
The cover letter writing assistance offered by the platform proves to be unhelpful. It does not provide improved options or meaningful guidance, leaving users with unsatisfactory results. As a consequence, the cover letter feature does not add value and is unlikely to be used again.
Recommendation
Based on these experiences, it is strongly recommended that this service not be used. The combination of hidden fees, poor functionality, and inadequate support for both CV and cover letter creation suggests the platform should be removed from the internet to prevent further inconvenience to users.

Resposta da cvgenius.com
lovely guy that helped me wıth cancellatıon

Resposta da cvgenius.com
Thank you for your free icons. I really appreciate it.

Resposta da cvgenius.com
In the lanaguage section the level should include some more options

Resposta da cvgenius.com
I searched the world wide web for a FREE CV BUILDER with AI assist. Your website was at the top of my feed. With my typing in specifically "FREE" i did not do a second glance. I then spend about an hour on your website that is very well layed out, easy to use and user friendly. Only to try and download a copy of my CV and be told i MUST PAY £2.90 FOR A PDF DOWNLOAD!!!!! OUTRAGEOUS! This company is smart in the sense it knows an hour of my time is worth more than £2.90 so i am ashamed to say i am actually a valued paying customer. I can not call it a scam as i got what a paid for, however false advertizement YES. Usually i end my deliberations with a thank you! but not this time. Shame on yourselves. I hope others read this before making the same mistake, however i imagine if you are infact reading this you have also done the same thing. 1/10

Resposta da cvgenius.com
dopo aver cancellato l'abbonamento continuavano a cercare di prelevare soldi dalla carta!!!
è solo un sito con pubblicità ingannevole...
per fortuna che è gratuito... prelevano 23,99 al mese... con un abbonamento già eliminato
è un sito da denunciare ed eliminare!!!
non può permettersi di continuare a truffare!!!

Resposta da cvgenius.com
over charged. I paid the 2.90 it suggested was a one off fee for downloading my CV. No problem. Now 2 weeks later I have been charged 19.90 for a subscription I didn't subscribe too or if I did it wasn't clear.
As of yet no contact regarding refund, just a cancellation offer of 3.00 for the month which I have refused.
unclear and dishonest pricing with the offer of silly prices if you cancel. why not charge at a fixed rate for everyone, make it clear and give me my money back.

Resposta da cvgenius.com
nice formats but user interface very clunky

Resposta da cvgenius.com
Accidentally continued my subscription for another month, and they were able to provide me with a full refund. They were content with doing so and did not heavily push back, very good customer service.

Resposta da cvgenius.com
My contact Jason A was very supportive of my needs and acted extremely professionally throughout my dealings with him

Resposta da cvgenius.com

Resposta da cvgenius.com
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