Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as... Ver mais
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Leia as opiniões dos outros
Your website says you insure emtb’s as long as the motor is rated 250 watt or lower and the top speed is limited to 15.5 mph. My bike fits these criteria but when I first contacted you your operat... Ver mais
A empresa respondeu
Very easy to get the cover I needed for an electric tricycle. I did have cover with them previously, but the renewal quote was excessive and I allowed it to lapse. No sooner was that done than I recei... Ver mais
A empresa respondeu
The main reason it was a good experience was the operative that took my call. I believe his name was Pete. Pete was very patient, polite and professional. Excellent customer care credit to you... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Reino Unido
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
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4,5
Excelente
4 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A personal opinion
I felt it was over complicated and the continual "reminders" until I took the policy out were intrusive.
17 de abril de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
so easy to deal with
18 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy website
Easy website, and you can pay annual fee in one lump sum so no monthly direct debit required.Lots of options as regards what policy you choose eg. public liability, personal injury, legal expenses as well as theft or damage to bike etc.
18 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to use web page
Easy to use web page. Very competitive pricing. Good cover. What more is there to say.
15 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to take insurance for my…
Very easy to take insurance for my electric bike
14 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to deal with.
15 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I try to do on line but the app keeped…
I try to do on line but the app keeped cutting me off ,so had to ring the company to set up in end
15 de abril de 2026
Resposta da Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
⭐️⭐️⭐️⭐️
Very easy to make a claim but needs more option on the survey about what happened/needs to be more specific
The price of the insurance is at a good price, not too cheap where the money I pay doesn’t claim my needs and the service is really good.
14 de abril de 2026
Resposta da Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Easy website to navigate thanks
14 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I loved that I was able to purchase…
I loved that I was able to purchase Public Liability insurance separately and so easily.
14 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Pay the admin fee on renewal or a ban from insurance!
My renewal came through and had a £25 admin fee attached.
I thought this was a bit steep for an online order and automated renewal so cancelled.
Pointed out to them I could just renew my insurance as a new quote and they threatened to ban me from having insurance through them.
Not a nice company to deal with.
14 de abril de 2026
Opinião espontânea
Resposta da Cycleplan
Hello Martin, thank you for taking the time to leave us a review.
I’m really sorry to hear that you’re unhappy with your experience, this isn’t how we want our customers to feel when insuring with us.
So we can look into this further, please contact us on https://help.cycleplan.co.uk/hc/en-gb/requests/new and an advisor will be happy to assist you!
Kind regards,
The Cycleplan Team
It was easy and everything was on hand…
It was easy and everything was on hand seeing what you were doing
12 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great insurance for my bikes.
10 de abril de 2026
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Resposta da Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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