Cycle Works Pembrokeshire Opiniões 

36
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a KICKR Bike and bundle. Despite some glitches with stock and delivery, Josh kept me informed at all times, delivered the bike personally and was very helpful and honest in answering all my qu... Ver mais

Classificada 5 em 5 estrelas

Would thoroughly recommend Cycle Works. Honest, reliable and really competitive prices! Josh was great to deal with. Had to get items delivered via courier to Edinburgh which Josh organised.... Ver mais

Classificada 5 em 5 estrelas

I bought a Kickr and Climb bundle. Josh was really helpful and communications were always really easy either using the messaging service on the website or on the phone. I cannot recommend Cycle Works... Ver mais

Classificada 5 em 5 estrelas

Cycleworks picked my bike up at 6:30 a.m. for a full service. Details of additional work required (in my case chain, cassette and cable replacement) were given by e-mail and agreement obtained befo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento fitness
  2. Clube de bicicletas
  3. Loja de roupas desportivas

Escrito pela empresa

Industry experienced and trusted bike mechanics of IRONMAN UK events! With a focus on road and triathlon bicycles, the aim is to use experience and expertise gained over years of working with the biggest cycling brands in the world to provide a premium service to our customers. Expert servicing, bespoke builds and carefully chosen products to sell. Got a question? Get in touch.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

36 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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4,8

Todas as opiniões

(36)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Wahoo KICKR Bike and bundle

Bought a KICKR Bike and bundle. Despite some glitches with stock and delivery, Josh kept me informed at all times, delivered the bike personally and was very helpful and honest in answering all my questions. He's clearly very knowledgeable about the industry and the suppliers. Would certainly buy again from CWP.

15 de outubro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service. Fantastic product

I recently purchased a Wahoo Rival watch from Cycle works. Before purchasing I had a few questions. They had an excellent deal going at the time, that seemed too good to be true so I emailed the them to ask if the goods were brand new and not B-Stock etc. The shop got back to me within a day reassuring me that the goods were brand new and came with a warranty and if I would like to go ahead with the order they would send me the product first class. I'm happy to say the watch arrived within a day and it is perfect and does exactly what it says on the tin. I would recommend Cycle Works Pembrokeshire to anyone. Great Price, Great customer service and great delivery. Thank you!!!

14 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service.

Had a couple of queries about whether the KICKR 5 i was interested in was compatible with my bike. Josh got to the bottom of it for me quickly and then organised the shipping of the adapter I'd need from Wahoo to solve the issue. Can't recommend enough!

4 de maio de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Josh at Cycle Works went the extra mile…

Josh at Cycle Works went the extra mile well a fair few extras miles to personally deliver my Wahoo KickR to Stratford Upon Avon set it up and answer any questions I had. Excellent service good communications kept me updated and a really nice person and very knowledgeable. Top notch I look forward to visiting Pembrokeshire and visiting Cycle Works.

15 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Wahoo Kickr

I bought a Kickr and Climb bundle. Josh was really helpful and communications were always really easy either using the messaging service on the website or on the phone. I cannot recommend Cycle Works enough, the service is brilliant, and delivery was super fast, and all questions were always answered promptly and politely.

24 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Wahoo Kickr

Purchased a Wahoo Kickr from Cycleworks. Superb service, delivered the following day; I initially had more than a few questions and concerns, my mind was put to rest and I could not be happier.

4 de março de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service , I couldn’t get a Wahoo Kickr Smart Bike , but Cycle Works were able to delivery one over 2 weeks earlier than the big companies, along with updates via text and email - superb service

23 de fevereiro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service, Trust Away

When buying expensive gear all you want is honesty which these chaps have in spades ......
Good afternoon , just wanted to say a massive thank you to all the team there my kickr core turned up this morning, brilliant service all the way through keeping me updated on the progress and getting the product to me much earlier than I expected , I can't recommend you highly enough and will do to anybody that requires cycling services or equipment , thank you 👍👍👍👍👍👍

3 de dezembro de 2020
Opinião espontânea
logótipo da Cycle Works Pembrokeshire

Resposta da Cycle Works Pembrokeshire

Thank you so much for your kind review! Hope you are getting on well with the kit!

Best,

Josh

Classificada 5 em 5 estrelas

Excellent Wahoo retailer

Finally made the decision to purchase a turbo trainer. Cycleworks have the facility to try a Wahoo trainer before you buy, needless to say following the trial I placed an order for a Kickr with Cycleworks.

Fantastic honest reliable service and would recommend to anyone considering purchasing a Wahoo turbo trainer to do so through Cycleworks.

21 de novembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent retailer. Highly recommended

Excellent retailer. Highly recommended.
Firstly, I am an genuine customer and this is not a sponsored review. Secondly, some details are left out (product name and manufacturer, exact discount amounts) so as to not compromise Cycle Works Pembrokeshire with its product supplier partners or in future sales negotiations. Now, onto the review:
I was looking for a specific product when I came across Cycle Works online. I needed the product customised relative to the factory spec to meet my needs and Cycle Works agreed to do this at no extra charge (I needed a part exchanging for a different but similar spec part, so I believe they mostly gave the labour for free). After agreeing the product spec and full sales bundle we had a good negotiation on price using the “Make an offer” scheme which is on their website. We reached a point that Cycle Works were happy to sell the products and I was happy that the risk of finding the products cheaper elsewhere in the near future was low. The shipping of the product was slower than usual due to COVID, but Cycle Works did provide updates upon request and I don’t believe they could have made the delivery faster under the current conditions. Lastly, l was unlucky to have and after sale issue but once again Cycle Works responded professionally, taking back the product (which was essentially unused) and sending a replacement as soon as one was available.
All-in-all I had an excellent experience with Cycle Works and would recommend them to others.

11 de outubro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend!

Great service great deal and everything on time! Will definitely recommend doing all your wahoo purchases through this company.

14 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

Amazing service. Professional efficient and trustworthy team.
As NHS worker and daily commuter they had my bike fixed and back to me within 3 hrs!!
Incredible.
Thank you so much
Cant recommend them highly enough

3 de junho de 2020
Opinião espontânea

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