Bought a 16l dehumidifier from ASDA George. The first two units were faulty and had to be returned, the 3rd worked for 18 months until the display and control buttons stopped working. Daewoo would not... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Bought a 16l dehumidifier from ASDA George. The first two units were faulty and had to be returned, the 3rd worked for 18 months until the display and control buttons stopped working. Daewoo would not... Ver mais
A empresa respondeu
Daewoo responded extremely quickly to a problem I had with one of their products. Their service was second to none and I cannot praise them highly enough for sorting this. Well done Daewoo customer se... Ver mais
A empresa respondeu
Aunque no hablo inglés, debo comentar que luego de 21 AÑOS mí televisor Daewoo sigue activo y se adaptó al ONN para poder ver streaming, aunque sea modelo antiguo. Quisiera uno nuevo, pero no tengo di... Ver mais
A empresa respondeu
Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant. I purchased the smaller food mixer which, having now been used is very very im... Ver mais
A empresa respondeu
We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, Reino Unido
Respondeu a 85% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service. My query was dealt with promptly.

Resposta da Daewoo Electricals
Daewoo responded extremely quickly to a problem I had with one of their products. Their service was second to none and I cannot praise them highly enough for sorting this. Well done Daewoo customer services and thank you!

Resposta da Daewoo Electricals
EDIT: I have just received a call from customer service who is now sending out the missing parts.
Situation now resolved and star rating amended. ORIGINAL: I purchase the new Microwave airfryer. The airfryer shelf/basket was missing from my order. I have been contacting them since 15/04/2026 and still have had no replacement or updates. You can't even call them and the live chat doesn't work. Very disappointed?!!
I have replied the emails with the requested photos and you state you haven't received them! It would be far easier to speak to someone.

Resposta da Daewoo Electricals
Amazing company totally understood my situation regarding my purchase.

Resposta da Daewoo Electricals
After a serious leak flooded the downstairs of our house, I purchased the Daewoo 30L Dehumidifier to help dry out the affected area. Overall, I’m very pleased with its performance. It’s currently extracting around 400ml of moisture per day, which might not sound like much at first, but given that the space has a concrete floor covered with ceramic tiles, drying conditions are far from ideal. In that context, it’s doing a solid and consistent job.
One of the standout features is how easy it is to use. It’s genuinely plug-and-play—no complicated setup or confusing controls, which was a huge relief during an already stressful situation.
That said, there is one design flaw worth mentioning. The water tank includes a long, narrow viewing window that’s meant to show the water level, but in practice, it’s too opaque to be useful. I often had to remove the tank entirely just to check how full it was, which is a bit inconvenient.
As for the purchasing experience, everything went smoothly. The ordering process was straightforward and professional, delivery was prompt, and I appreciated being kept informed throughout.
All things considered, despite the minor issue with the water level window, this dehumidifier has proven to be a reliable and effective solution for a challenging drying job.

Resposta da Daewoo Electricals
Bought a 16l dehumidifier from ASDA George. The first two units were faulty and had to be returned, the 3rd worked for 18 months until the display and control buttons stopped working. Daewoo would not help, because I had not registered for their extended warranty. Shoddy products and poor customer service.

Resposta da Daewoo Electricals
Received counter top oven next day after order.
It wouldn't fit where I wanted so asked for return.
Deawoo replied straight away that they would have item picked up on a day to suit me.
My son managed to reposition oven and it is working very well.
Very happy.

Resposta da Daewoo Electricals
The item was delivered the next day as advised and received well packaged.
Can't ask for better service.

Resposta da Daewoo Electricals
Excellent next day came my delivery.Coffe machine very happy with my choice looks very nice in my kitchen and really happy. Good coffee machine recommended

Resposta da Daewoo Electricals
We have the microwave air fryer which we find excellent we asked for a baking tray and they replaced it within a few days and they were so helpful so I recommend them

Resposta da Daewoo Electricals
Fantastic products, great service, easy to do business with, I always love my Daewoo products.

Resposta da Daewoo Electricals
Aunque no hablo inglés, debo comentar que luego de 21 AÑOS mí televisor Daewoo sigue activo y se adaptó al ONN para poder ver streaming, aunque sea modelo antiguo. Quisiera uno nuevo, pero no tengo dinero. Más sé que le queda vida y eso es felicidad y garantía para quien traduzca y lea. Téngale FE a los televisores DAEWOO

Resposta da Daewoo Electricals
Good quality dehumidifier and excellent customer service. Nice to have a 3 year warranty too.

Resposta da Daewoo Electricals
Daewoo soup maker absolutely useless, my first one started turning off and on, sometimes coming back on only displaying half the lights, I gave up and returned the item, I did wonder if it was my fault opening the unit partly through cooking and steam getting into the electrics on the handle. I returned the unit ordered a new, not opening the lid at all during cooking, now today the unit switches off again and after a while resumes cooking, I shall return this one as well, how hard can it be to design a pot that heats up and spins a blending blade, when I contacted customer service the first time was given the impression that there had been numerous returns of this item. Daewoo probably wont read this review again but here's 3 ideas :-
1. Supply a small cheap plastic guard to cover blades when washing and drying.
2. You have a 4 digit LED display on the unit, the unit knows why its turning off, use the 4 digits to display Error Codes to help the customer know what's wrong, maybe there will be less returns.
3. Nobody else seems to do it, but what about a display on the outside of the jug to show the current fill level to avoid overfilling, may be a little bit more convenient than relying on the internal level. indicator.

Resposta da Daewoo Electricals
Food warmer / Slow cooker bought for 27.99 and after a couple of uses (good product no issues there), the bottom of box gave away and 2 of the bowls broken. Contacted customer service to request 2 bowls and happy to pay - was redirected by them to go to retailer where I purchased this but they were not helpful. Came back to Daewoo and they want £30 for 2 replacement bowls when the slow cooker with 3 bowls cost around 28 - not sure how that can be justified. So don't expect them to come to help too eagerly if you have an issue.
Original order was placed with Robert dyas Order Confirmation - Order #1223162023. (Adding asbRequested by Daewoo. I contacted them and they asked me to check with Daewoo as they dont have spares)

Resposta da Daewoo Electricals
Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant.
I purchased the smaller food mixer which, having now been used is very very impressive. It's action is efficient and quick. I like the way the beater slots in and secured. The mixer is exceptionally quiet. The proof is in the eating....the cake has been gone down extremely well - it is light and moist and has received rave reviews from those who have tried it.
All in all an extremely positive experience.

Resposta da Daewoo Electricals
I bought this microwave for my mother. She absolutely loves it for its ease of use and also it's power. She also loves the unique colour.

Resposta da Daewoo Electricals
Products look nice although a little clunky.
The kettle level is difficult to read.
Good value for money.

Resposta da Daewoo Electricals
Absolutely the best customer service ever. There was a broken piece in the microwave and they fixed it immediately and sent a new one

Resposta da Daewoo Electricals
Kettle noisier than I would have liked,

Resposta da Daewoo Electricals
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.