Daisy London Opiniões 

696
•
TrustScore: 4.5 em 5

4,7

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... Ver mais

Classificada 5 em 5 estrelas

I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amaz... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best customer service I’ve received! After loving and wearing my necklace everyday for 2 years the gold plate started to fade. Contacted them to see if they offered repairs or re coating in 18ct gold... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

Effortless, everyday jewellery with meaning.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

696 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(696)

66 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exceptional personalised service

Needed a last-minute order for my wife’s 40th birthday and the Team, particularly George were absolutely incredible in going above and beyond and getting my order placed and customised within a quicker timeframe then I thought possible. They checked in every step of the way and helped me make my wife’s birthday extra special. On top of that the quality of the necklace and the packaging was 2nd to none. Could not recommend working with Daisy jewellery anymore really went above and beyond. Thanks so much

15 de abril de 2025
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Resposta da Daisy London

We are so happy to hear this Ben! Thank you so much for your kind review and we hope your wife loved her necklace :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Excellent customer service

I bought a bracelet for a friend and wanted one for my birthday. However, the gold came off after a few months and I contacted Daisy. I was helped so well and was immediately sent a new bracelet. They are very understanding, customer-friendly and approachable. That is nice because I would definitely recommend them to others and order something myself. Mistakes can always happen as long as they are resolved properly.

2 de maio de 2025
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Resposta da Daisy London

We're so happy to hear you had such a great experience, Margot - thank you for taking the time to leave us a review!

- The Daisy Team x

Classificada 5 em 5 estrelas

Kindest & most amazing customer service

I emailed after our house got burgled and all of my jewellery was stolen including my favourite earrings from Daisy I bought last year, enquiring if they could check anywhere because they weren't on the website anymore. Unfortunately there wasn't any left but to my amazement they so kindly offered to send out any other similar earrings on the website for free. How amazing is that?! As someone who's had a pretty traumatic week experiencing the worst of people and no jewellery left, this really made my week at the niceness of this company. What amazing customer service with the most empathetic response to my situation, thank you so much again!

1 de maio de 2025
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Resposta da Daisy London

We are so happy that a small gesture could go a long way for you, Sarah. Thank you for still taking the time to write a lovely review!

- The Daisy Team x

Classificada 5 em 5 estrelas

I only discovered Daisy jewellery last year

I only discovered Daisy jewellery last year when my daughter said she wanted a Daisy necklace for her 21st. So when I started searching I came across Daisy jewellery, no better place to get a Daisy necklace! My daughter wears it all the time, but about 2 months ago the chain bit caught on her jumper and it looked as if it might break. I called into a few local jewellers to see if they could do anything but they wouldn't touch it,as they said also it looked as if it would break. I decided to contact Daisy to see if they could fix it. George in Customer Services replied very quickly and said they would replace the necklace (I had sent photos of the necklace), To say I was surprised is an understatement. I really feel in Daisy they went above and beyond in their Customer service. My daughter can now wear her Daisy necklace again and she is delighted.I have bought my daughter and niece a ring this year from Daisy for their birthdays. It is now my go to website for jewellery presents. I can totally recommend Daisy. Thank you George( in Customer Services) for the quick replies and first class service

17 de abril de 2025
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Resposta da Daisy London

Wow, what a lovely review! Thank you so much for taking the time to share your thoughts and experience, Eilish - it means a lot to us. We are happy to hear this :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Great products, even better customer service

Beautiful products that arrived on time. I received the wrong item, and when I reached to customer service, they provided swift assistance, outstanding care and a timely solution.

25 de abril de 2025
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Resposta da Daisy London

Thank you for your kind review, Jose :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Daisy Jewellery. Amazing products and amazing customer experience.

We have always loved using Daisy Jewellery for purchases for our girls. This time, I bought a couple of bracelets for my wife’s birthday, and one came with the clasp not working as well as it should. I sent a picture and asked for advice, and the Daisy team immediately responded and sent me a replacement. The team are so customer focused, which is rare these days. Thank you team Daisy!!

22 de abril de 2025
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Resposta da Daisy London

We are so happy to hear this Rob, thank you for taking the time to write such a lovely review!

- The Daisy Team x

Classificada 5 em 5 estrelas

Daisy London are amazing

Daisy London are amazing, their customer service is phenomenal in terms of time for reply and how quickly things get sorted - feels rare!
The products themselves are absolutely beautiful too!

10 de abril de 2025
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Resposta da Daisy London

Thank you so much for taking the time to write us a lovely review!

- The Daisy Team x

Classificada 5 em 5 estrelas

Exceptional customer service

I had to contact Daisy recently about a previous purchase and the customer service that I received from George was absolutely amazing. I can honestly say that I have never before experienced such incredible service. Emails were answered quickly and George really went out of his way to help me which went way beyond my expectations. I would recommend Daisy without hesitation and look forward to making my next purchase.

25 de março de 2025
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Resposta da Daisy London

We are so happy to hear this Melanie! Thanks so much for sharing your experience and for writing a lovely review.

- The Daisy Team x

Classificada 5 em 5 estrelas

If I could give 10 stars I would!

If I could give 10 stars I would!
Purchased a necklace from Daisy with ‘1975’ on for a special birthday and I cannot tell you how happy I am
It’s absolutely lovely
The birthday girl is going to be over the moon!
Had a few questions and queries and George at Daisy was so helpful and answered my emails very promptly.
A company is only as good as its customer service and that’s why I would of given 10 stars 🌟
George is an absolute asset to the company. Thanks so much for all your much appreciated help George!!
Would 100% buy from this company again and would highly recommend

19 de março de 2025
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Resposta da Daisy London

Reviews like this make our day! We are so glad to hear this. Thank you so much for your kind words and for all your support :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service. I ordered a ring that wasn’t the right size and George from the customer service team, was most helpful on the phone, explaining the full process for return/swap. I then sent and email and heard back the same day. I had a new ring within four days. Jewellery is very pretty and has lovely styles.

1 de abril de 2025
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Resposta da Daisy London

We're so happy to hear you had a seamless exchange process, Imogen. Thank you so much for taking the time to write a lovely review :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Daisy are a dream!

I am a long time customer of Daisy and love their jewellery not only that their customer service is outstanding. So friendly and helpful, on the (rare) occasions I’ve had any issues they have resolved the issue quickly. Absolutely faultless customer service - if only all companies had customer service like this. George in particular has been a star!

4 de abril de 2025
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Resposta da Daisy London

Thank you so much for your lovely review, Terri - we're super happy to hear you've had a great experience with our Customer Care team!

- The Daisy Team x

Classificada 5 em 5 estrelas

The boxes are just beautiful

The boxes are just beautiful. Please make the blue one again.

6 de março de 2025
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Resposta da Daisy London

We are so glad you love our jewellery cases, Kate! We are happy to say we are back in stock of our lovely blue striped case now. Thanks for your patience whilst we got this restocked :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Amazing customer service!

Amazing customer service!! I had an issue with an earring that kept dropping off, but George was super helpful and reassuring with trying to get a replacement for me. I would definitely purchase from Daisy again.

28 de março de 2025
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Resposta da Daisy London

Thank you so much Reenal, we are so grateful for your review and for your support :)

- The Daisy Team x

Classificada 5 em 5 estrelas

Lovely jewelry and great customer…

Lovely jewelry and great customer service! Especially George!! He sorted all my issues and was so polite. Would definitely recommend!!

1 de abril de 2025
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Resposta da Daisy London

We're really happy to hear this, Erica! Thanks so much for your kind words and support.

- The Daisy Team x

Classificada 5 em 5 estrelas

Fabulous Customer Service

I so wish there were more companies like Daisy Jewellery around.
The customer service I received from George was fantastic & the jewellery I bought as a gift, was loved.
I will definitely be buying from them again

28 de março de 2025
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Resposta da Daisy London

Thanks so much for your support Sarah, we're so glad our Customer Care Team could help you!

- The Daisy Team x

Classificada 5 em 5 estrelas

Lost Daisy earring

Hi, the customer service offered by Daisy was exemplary. The representative was so polite, professional and friendly. I couldn’t have asked for more. They tried their very best to accommodate me, they went over and beyond my expectations. Thank you Daisy. Love your products too of course. All the best, Gemma

27 de março de 2025
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Resposta da Daisy London

We're super happy to hear that, Gemma. Thank you so much for taking the time to write such a lovely review!

- The Daisy Team x

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