I ordered a leather vest, but when it arrived it was a little too small. I requested an exchange and was sent a return label. The replacement vest was sent to me as soon as the original vest was rec... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered a leather vest, but when it arrived it was a little too small. I requested an exchange and was sent a return label. The replacement vest was sent to me as soon as the original vest was rec... Ver mais
A empresa respondeu
The vest I ordered is crafted from high-quality leather, looks exactly as described, fits perfectly and arrived quickly. I will definitely be checking Daniel Smart out again for another purchase.
A empresa respondeu
The jacket was well build and looked good, but buying online sometimes has its drawbacks, for me the jacket was really heavy, so I decided to return it. Jason helped me out and the return of process w... Ver mais
A empresa respondeu
Daniel Smart purchase was very easy. The company kept me informed the entire process. I received a quality true to size jacket. That looks fantastic.
A empresa respondeu
Over 28 years in the game, we've learned a lot! Daniel Smart Manufacturing, Inc. has been making and distributing high-quality motorcycle gear, accessories, and fashion leather apparel since 1992. We serve everyone! That’s right! We sell direct to consumers and wholesale to businesses of all sizes, big and small, from major brand labels to individual store owners all over the world
6252 Frankford Ave, 21206, Baltimore, Estados Unidos da América
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Received a pair of gloves that were smaller than the sizing chart showed. The return process was very easy and fast.

Resposta da Daniel Smart Manufacturing
My first experience ordering from DS was stellar. Communication, shipping speed, and products were all outstanding. Highly recommended.

Resposta da Daniel Smart Manufacturing
Website made it very easy to find what I was looking for at the right price. Prior to using my vest, upon opening the conceal carry pocket, it pulled the snap off of the leather. I reached out to customer service and within 2 days a replacement was on the way. Working with Jason Butler through the process was seamless. I manage a call center and expect my team to provide great service to everyone. I experienced that service with Jason.

Resposta da Daniel Smart Manufacturing
Are you kidding me?!? Daniel Smart Mfg makes one hellova leather vest. I was alittle skeptical about ordering from them since this was the 1st time but they really went beyond my expectations. I’m hoping they screw up my next order so that I can test out their Customer Service Dept. 🤣🤣. But I’m sure they’ll excel there too! Thank you, S Barker

Resposta da Daniel Smart Manufacturing
Customer service is above and beyond what I've received from any other manufacture. First I get a call from Daniel Smart because he had a question. Then the service I got from Jason Butler. He had me emailing back with answers to questions he had about my order. I ordered three items and he had question in regards to one item so he sent 2 items ahead and waited for my answer in regards to the questionable item. He then mailed that item to follow. I couldn't be happier with this company and it's employee.

Resposta da Daniel Smart Manufacturing
Although it took 3 weeks to recieve, the shockster vest is top notch,world class. Heavyweight vest will last for decades

Resposta da Daniel Smart Manufacturing

Resposta da Daniel Smart Manufacturing
I think they’re good quality products that’s what made my experience. Good their products I will definitely need in use.

Resposta da Daniel Smart Manufacturing
My first order was an XL this ran small. I had to order an XXL. I usually wear a L. My experience is order 2 sizes up from your original size. Otherwise, the material is superior to other brands and the colors are beautiful.

Resposta da Daniel Smart Manufacturing
A fine spring/end of summer weight riding shirt.
Awesome return and replace policy with quick turnaround. Will def purchase from again.
Jason Butler kept in contact through the whole process.

Resposta da Daniel Smart Manufacturing
Ordered 2 denim vests. Great quality, fast shipping and good prices!

Resposta da Daniel Smart Manufacturing
Everything was as ordered and was delivered in a timely manner

Resposta da Daniel Smart Manufacturing
Originally bought the wrong size glove, and the return was easy. The replacement was sent quickly and is great quality.

Resposta da Daniel Smart Manufacturing
My favorite vest disappeared while back . I was scared to replace it, cuz it was quality. Dyslexia makes online anything a nightmare. I picked this company, ordered a custom build. After talking to Jason Buttler multiple times to correct my errors and then second guess myself ...Jason took it like a pro. And I'm happy with my leather. Turns out though , I fn love my white canvas vest more than all the rest. Thanks Jason. You Rock

Resposta da Daniel Smart Manufacturing
Kept me updated and informed well about my order

Resposta da Daniel Smart Manufacturing
Fast response and delivery. The jacket was just a described.

Resposta da Daniel Smart Manufacturing
As always I was hesitant ordering on line not knowing what the quality may be. I was pleasantly surprised at the quality of the best I ordered. I couldn’t have asked for anything more. Shipping was also very quick. I will definitely look at Daniel Smart for my leather needs.

Resposta da Daniel Smart Manufacturing
I had ordered a vest in error. I received an email over the weekend that it was being processed . I reached out and asked if the order could be cancelled. I hadn’t meant to pull the trigger yet.
Jason B. Sent me an email first thing Monday morning and already had it processing for a refund. The customer service is impeccable! Jason was on it! I appreciate such wonderful service and definitely will be back to order that vest when I’m ready along with other merchandise and pass their name along to other friends of mine that ride.
Thank you

Resposta da Daniel Smart Manufacturing
I enjoyed browsing your website and found what I was looking for easily. Excellent selection of cool gear. I'll visit often.

Resposta da Daniel Smart Manufacturing
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