I ordered a leather vest, but when it arrived it was a little too small. I requested an exchange and was sent a return label. The replacement vest was sent to me as soon as the original vest was rec... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The vest I ordered is crafted from high-quality leather, looks exactly as described, fits perfectly and arrived quickly. I will definitely be checking Daniel Smart out again for another purchase.
A empresa respondeu
Dark devil super good quality. Only issue is size had to order 2 sizes up from my norm. The arms even doing this are still tight , if you have big arms something to consider. All else was good got to... Ver mais
A empresa respondeu
The jacket was well build and looked good, but buying online sometimes has its drawbacks, for me the jacket was really heavy, so I decided to return it. Jason helped me out and the return of process w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Over 28 years in the game, we've learned a lot! Daniel Smart Manufacturing, Inc. has been making and distributing high-quality motorcycle gear, accessories, and fashion leather apparel since 1992. We serve everyone! That’s right! We sell direct to consumers and wholesale to businesses of all sizes, big and small, from major brand labels to individual store owners all over the world
Informações de contacto
6252 Frankford Ave, 21206, Baltimore, Estados Unidos da América
- 443-961-8501
- info@danielsmartmfg.com
- danielsmartmfg.com
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfect fit and great color
2 de março de 2026
Resposta da Daniel Smart Manufacturing
Appreciate your feedback! Great to know the fit and color worked out perfectly for you. Thanks for choosing us—ride safe!
The people are easy to deal with… Love…
The people are easy to deal with… Love my jacket! I would buy from this company again.
21 de abril de 2026
Resposta da Daniel Smart Manufacturing
Thank you for the great feedback! We’re glad to hear you’re happy with your jacket and had a smooth experience with our team. We truly appreciate your support and look forward to serving you again!
Fast delivery easy ordering
20 de abril de 2026
Resposta da Daniel Smart Manufacturing
Thank you for your feedback! Glad to hear you had a smooth ordering experience and quick delivery. We truly appreciate your support and look forward to serving you again!
Team Daniel Smart
Resposta da Daniel Smart Manufacturing
That’s what we like to hear—no waiting around, just straight to your doorstep. Appreciate you sharing that!
Team Daniel Smart
Resposta da Daniel Smart Manufacturing
Appreciate you sharing your experience! Glad everything hit the mark on speed and quality.
Team Daniel Smart
Resposta da Daniel Smart Manufacturing
Straight to the point—and exactly what we aim for. Appreciate you sharing that!
Team Daniel Smart
Excellent Customer Service Team
Updating review. Initially, I ordered (4) Vest Extenders. Received two different emails stating that they had shipped as two orders. I received one package with only 1 of 4 extenders in it and a note saying order complete. When I reached out to the company I was told that it required photos - I sent the photos. Then they told me they were doing an investigation. Then they said that all 4 were shipped. Fast Forward to a few emails later and attempted phone calls by the Quality Team to reach me, Shawn was super helpful and able to get my other extenders sent out to me following their investigation. Updating to 4 stars because they made this right and I’m excited to be able to wear my leathers under my vest for added warmth in these cold Spring Days thanks to these extenders. Would have given 5 if not for the oopsie.
16 de abril de 2026
Resposta da Daniel Smart Manufacturing
We’re sorry for the frustration this has caused. This is not the experience we aim to provide.
We’ve already escalated your case with our shipping and fulfillment team and are reviewing the dispatch records for both shipments. Once the review is complete, we’ll make sure you receive a clear resolution. We appreciate your patience while we get this fully sorted.
Team Daniel Smart
Resposta da Daniel Smart Manufacturing
Thank you for your feedback! We’re glad we could meet your needs with fair and reliable service.
Poor Customer service! no call
Customer service says they'll call you back but never do. I had to call back multiple times and quality of items are poor at best. I Wouldn't recommend this estore to buy from.
2 de abril de 2026
Resposta da Daniel Smart Manufacturing
We’re sorry for your experience. Please note your concern has already been resolved as per procedure. We appreciate your feedback and will continue working to improve our service.
Team Daniel Smart
Excellent customer service
Excellent customer service, outstanding prices, quality, style, materials and more. The communication betweenthem and the customers is extraordinary, I am very impressed with their commitment to work with the customers in case we have a kind of issues with the order, shipment, etc..
There's no waiting time on emails ot phone calls to be answere.
Overall recommend them 110% to all my friends and family.
30 de março de 2026
Resposta da Daniel Smart Manufacturing
Really appreciate you taking the time to share this!
We’re glad the experience stood out for you—from pricing and quality to communication and support. Staying responsive and helping riders quickly when issues come up is exactly how we operate.
Your recommendation means a lot to the whole team. Ride safe, and we’re always here whenever you need us!
Team Daniel Smart
Very fast shipping
Very fast shipping , jacket was much nicer quality then I expected especially at that price . Very happy with this purchase, thank you
30 de março de 2026
Resposta da Daniel Smart Manufacturing
Appreciate the feedback!
Glad the shipping hit fast and the jacket exceeded expectations on quality—especially when it matters on the road. That’s exactly what we aim for: solid gear at the right value for riders.
Ride safe and thanks for choosing us!
Team Daniel Smart
Excellent service !
30 de março de 2026
Resposta da Daniel Smart Manufacturing
Thank you for your kind words! We truly appreciate your support.
Resposta da Daniel Smart Manufacturing
Thank you for your feedback! Glad you’re happy with the quality.
You created the patch as I had…
You created the patch as I had requested. Very happy. Will have you make more in the future. Thank you.
27 de março de 2026
Resposta da Daniel Smart Manufacturing
Glad to hear everything came out just as you wanted—we really appreciate your feedback!
We’d be more than happy to assist with your future patches whenever you’re ready. Thanks again for choosing us!
Team Daniel Smart
Easy to order and track order mighty…
Easy to order and track order mighty fine item.
25 de março de 2026
Resposta da Daniel Smart Manufacturing
Glad to hear the ordering and tracking were smooth, and that you’re happy with the item. Appreciate your feedback!
Team Daniel Smart
Love the custom builder
Love the custom builder! Plenty of material, color and pattern choices.
Wish I’d have done a little better measuring. Size is ok but one of my wind flap snaps pops open when sitting. Should have sized up for a bit more room in the middle and then adjusted length & sleeves.
Should have got detachable sleeves.
Gator print body and shoulders are very stiff and will take a lot of time before breaking in. The smoother leathers may be more supple.
My additional vents and pockets add more layers of leather too making it stiffer.
19 de março de 2026
Resposta da Daniel Smart Manufacturing
Love that you went deep into the Custom Builder—that’s exactly what it’s meant for.
Thanks for the detailed feedback as well. A couple of things you pointed out are actually very common with custom leather builds:
Snap popping when seated usually comes from a slightly tight mid-section fit; sizing up the torso while adjusting sleeve/length separately is exactly the right approach in hindsight.
Detachable sleeves are a smart call for flexibility—especially for riding comfort in changing weather.
Gator print leather stiffness is expected; embossed and textured hides (like gator-style finishes) naturally take longer to break in compared to smoother cowhide.
Extra vents and pockets do add additional layering, which can increase initial stiffness until the leather fully softens with use.
Overall, sounds like you got a solid custom piece—just needs some wear-in time and a slightly different sizing strategy next round.
Team Daniel Smart
I paid for 2nd day air and got 2nd day…
I paid for 2nd day air and got 2nd day air. I used to ride but it’s been down too many times. Now it’s fashion and 1-size up is the rule. It was turning heads and did as intended at two airports. I’ll buy again. Quality is phenomenal.
6 de abril de 2026
Resposta da Daniel Smart Manufacturing
Glad it landed right on time and made the trip with style—appreciate you coming back for more. Ride or fashion, we’ve got you covered.
Team Daniel Smart
Customer service went above and beyond
Customer service went above and beyond. They assisted me with sizing and updated me with my return. The quality of the product was excellent.
31 de março de 2026
Resposta da Daniel Smart Manufacturing
We’re really glad to hear that our team was able to assist you with sizing and keep you updated on your return. It’s also great to know you’re happy with the quality of the product.
Your feedback truly means a lot and motivates us to keep delivering the best service possible.
Team Daniel Smart
They were running a 40% off sale on 2…
They were running a 40% off sale on 2 items that I wanted. A vest & chaps.
Free shipping sweetened the deal.
Merchandise was shipped and received in less than a week.
The quality of the fit and finish is great. For the money, it was an excellent value.
3 de abril de 2026
Resposta da Daniel Smart Manufacturing
Glad you were able to take advantage of the deal—that 40% off plus free shipping is hard to beat. It’s great to hear everything arrived quickly and met expectations in both fit and finish. Getting solid quality at a good price is exactly what we aim for. Appreciate you sharing your experience and hope the vest and chaps serve you well on many rides ahead!
Team Daniel Smart
Didn’t fit but great customer service
Chaps didn’t fit. But Jason Butler contacted me and we are now working on a custom pair that will fit.
2 de abril de 2026
Resposta da Daniel Smart Manufacturing
Thank you for your review! We’re glad Jason was able to assist and work toward a custom fit solution. We appreciate your support and look forward to delivering the perfect pair.
Team Daniel Smart
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.