Danni & Toni Cosmetics Opiniões 

148
•
TrustScore: 4 em 5

3,9

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

I really wanted these gel nail strips to work. First time I used them (followed directions exactly) they didn’t adhere. I used the UV light three times on each hand but I was able to peel them right o... Ver mais

Classificada 5 em 5 estrelas

The product came quickly and was just as described. I am wearing one of the sets I ordered now and have received multiple compliments. They were easy to put on, I just followed the directions. I did... Ver mais

Classificada 5 em 5 estrelas

So glad I received these so quickly! I was so sad when these got discontinued a couple months ago, but I’m THRILLED that they’re back, because they’re my absolute favorite across all the brands of... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

When I first got my original order, I was short 3 sets of nails. It took WEEKS of e-mailing, sending photos over and over again, before it was resolved. It was resolved positively, but it was extrem... Ver mais

Informações sobre a empresa

  1. Manicure

Escrito pela empresa

Shop premium semi-cured & high-tech gel nail strips by Danni & Toni. Made of high quality real gel, your fingernails will never be damaged and colors will last for a long time. Paired with a 6w UV nail light, DT self-adhesive nail wraps are perfect for women, children, and everyone who loves flexible and fun nails.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

148 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(148)

55 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Super fast shipping and product quality…

Super fast shipping and product quality was beyond what I was expecting. Will be purchasing again!

27 de maio de 2024
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

Thank you very much for your love of our gel stickers and your recognition and affirmation of us, which will be the greatest achievement and motivation of our work.

Classificada 4 em 5 estrelas

I gave this purchase a 4 because I have…

I gave this purchase a 4 because I have been using Danni and Toni nails for over a year. These are the only nails i can wear professional or home. It would be a 5, but the new thicker nails, while are easier to apply, pop off. I used to be able to wear them 2 weeks, now it can be days. I a little bummed and hope D&T, remedy!

24 de abril de 2024
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Resposta da Danni & Toni Cosmetics

I am very sorry for the bad shopping experience. Our new products have been updated. As a customer service team, we will first try them out. I have been wearing the new ones for three weeks and they still haven't fallen off. I believe that our upgrades will satisfy you. Thank you for your support and trust in D&T.

Classificada 5 em 5 estrelas

I love my new gel stickers!!

Quick service great packaging and my gel stickers are absolutely beautiful I ordered 3 different styles and wish I ordered more!! Will definitely be ordering again great quality my nail stickers went on so easy they are very ply able as well . I’ve had my gel stickers on a little over a week and still look like I just put them on !! Thank you Danni and Toni

25 de maio de 2024
Opinião espontânea
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

Thank you very much for your love of our gel stickers and your recognition and affirmation of us, which will be the greatest achievement and motivation of our work.

Classificada 2 em 5 estrelas

Useless for short nails

The ordering process was great and it shipped quickly great value if they worked. The stickers only hold their shape on your nails any excess curls up and you can't fix it. I hardened mine multiple times under the uv light and the tips stayed flimsy. After the second day I peeled them off like a sticker, there was no point in keeping them on they looked terrible and never hardened. My goal was to use them while I tried growing out my natural nails but I'm better off with press ons

19 de maio de 2024
Opinião espontânea
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

We apologize for any inconvenience this may cause. Since gel nail stickers are designed for nail care and decoration, they are very soft. If the length of a gel nail sticker is longer than that of a natural nail sticker, firstly, the shape of the nail will be difficult to trim and the edges will wear off quickly; secondly, the gel nail sticker will not hold and will fall off quickly. This is because the softness of the gel nail sticker, beyond the natural nail is not well supported, it is difficult to harden. However, this is not a quality problem of the product itself, but because of the special properties of gel nails, we do not recommend customers to use them for extension. Our products are intended to decorate the nails on the basis of better nail protection.

Classificada 5 em 5 estrelas

Love the strips!

Love the strips, latest, greatest invention, thank you!
The strips stay on strong, don’t come off when washing hands, or doing everyday tasks; no chipping.
I wear mine short length; they stay on strong and beautiful!

9 de maio de 2024
Opinião espontânea
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

Thank you very much for your support and trust in D&T, we will work hard to do better.

Classificada 5 em 5 estrelas

Happy Mail

This is the type of mail that makes you smile and happy. I’m excited to do my nails today. If I can decide between butterflies and flowers. The butterflies are beautiful. I love the contrast between the butterflies and light background. I especially love that the butterflies go at the bottom of the nail and not at the top where they may get cut off due to nail length.

11 de abril de 2024
Opinião espontânea
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

Thank you very much for your valuable suggestions. We will communicate and try with the R&D department according to your suggestions.

Classificada 2 em 5 estrelas

The glue from under the nail

The glue from under the nail if you leave it longer than your nail grabs everything around that you pick up did not like that. Couldn't clean it will not be using the other ones that I have

12 de abril de 2024
Opinião espontânea
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

We apologize for any inconvenience this may cause. Since gel nail stickers are designed for nail care and decoration, they are very soft. If the length of a gel nail sticker is longer than that of a natural nail sticker, firstly, the shape of the nail will be difficult to trim and the edges will wear off quickly; secondly, the gel nail sticker will not hold and will fall off quickly. This is because the softness of the gel nail sticker, beyond the natural nail is not well supported, it is difficult to harden. However, this is not a quality problem of the product itself, but because of the special properties of gel nails, we do not recommend customers to use them for extension. Our products are intended to decorate the nails on the basis of better nail protection.

Classificada 1 em 5 estrelas

Nonexistent customer service

I ordered products from Danni and Toni directly and waited for them to ship. While waiting, I decided to order similar products from Amazon as they would arrive sooner. I emailed Danni and Toni and requested a cancelation. Within hours, I recieved a notification from Danni and Toni that order had shipped. Then an email apologizing that the order could not be canceled because it had shipped. Shipping details said it still took 2 days before package was actually picked up by carrier. In the meantime, I tried the Danni Toni gel strips from Amazon. I followed instructions carefully. All seemed well until about 3 days in and gels started to lift. My Danni and Toni order finally arrived, but I already knew the product didn't hold up to it's claims. Additionally, they sent something different than I ordered. Danni and Toni's refund policy states that unopened items can be returned for refund with prior approval within 14 days of receipt. I have reached out multiple times with no response from Danni and Toni. I continue to recieve promotional emails and requests that I review the product, but no effort to address my return concerns. It seems suspicious that when I requested to cancel, customer service responded promptly denying the request and saying the items had shipped, but when I need a return approval, customer service is silent for over a week now.

24 de março de 2024
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

We are very sorry for the bad shopping experience. We have updated the return process and will reply to your return within one day. Please don't worry. Thank you for your support of our brand. We will continue to improve our products and services.

Classificada 2 em 5 estrelas

packaging overkill - shape too short and wide

Honestly the amount of packaging for this product is unsustainable. For what is delivered, having a pair of scissors in each and every box is not sustainable (not to mention the scissors held up my delivery at customs). I did not order a lamp but you sent me one (I have several). I also found that the shape of the nails is too wide and short. I know you say they can be stretched - i've had lots of experience with these semi-cured nails and the stretching never ends well. I will not buy again from this supplier for these reasons. Pretty designs, but they haven't thought about sustainable packaging or shape for those of us with long natural nails.

25 de março de 2024
Classificada 5 em 5 estrelas

I randomly chose your product off…

I randomly chose your product off Amazon and I love it. The colors are beautiful the sparkles great they have lasted over three weeks. I just changed them out yesterday. Very easy to remove very easy to apply. Very nice product. I am definitely purchasing more which I am waiting for them to arrive, you did a great job

25 de março de 2024
Classificada 1 em 5 estrelas

I did not get what I ordered

I did not get what I ordered
The nails did not come but I did get the nail machine thing ... but you charge me for the both of them

25 de março de 2024
logótipo da Danni & Toni Cosmetics

Resposta da Danni & Toni Cosmetics

Have you finally received the order? You can contact our customer service to confirm the order. Sometimes there will be some delays in the order, or the package will be lost, etc., so you need to contact customer service in time to handle it.

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