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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The experience is pretty straightforward, which I appreciate. No crazy, no overload, but it feels trustworthy and that matters more to me than anything else.

Classificada 5 em 5 estrelas

Update: Redemption was processed and received as quickly as possible for a first timer! Very satisfied! First time redeeming with Daruma, second time buying coins. Love the slot options avail... Ver mais

Classificada 5 em 5 estrelas

I registered about two months ago, so from the beginning more or less, and I was worried this would be like every other site where the rewards stop after the first day but it has been the opposite. Ev... Ver mais

Classificada 2 em 5 estrelas

No CSRs. Only made one visit and made in the neighborhood of 400+ spins in one game, without hitting a bonus. Cold streaks happen, so I don't begrudge that, however when I tried to reach an agent th... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de serviços de gaming

Escrito pela empresa

Daruma is where luck keeps rolling and every spin is a free-to-play adventure. Enjoy a curated selection of slots from the best providers, with themes ranging from epic quests and dazzling treasures to glamorous escapades and playful surprises, each offering unique ways to win. Watch rewards tumble your way like a Daruma doll returning for another chance, and take advantage of daily bonuses and thrilling prize opportunities. Fun, stylish, and endlessly engaging, Daruma turns every free-to-play session into an experience worth savoring time and time again.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

68 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 13% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great site if you care about fast no BS…

Great site if you care about fast no BS wait times.Verification was a relative breeze and the support team is actually on the ball when you need a REDEMPTION pushed through! I’ve done a couple now and they have all been consistent and quick, which let’s face it, is the most important thing for a lot of slot enthusiasts I know. It’s awesome to find a place that is this reliable when it comes to getting your winnings!

13 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The variety of games is top notch and…

The variety of games is top notch and the library just seems to keep growing. I also really appreciate the fast payment process they have set up since I registered. Also, Paul was awesome at making sure my redemption was handled quickly without any of the usual back and forth. Definitely a well run place with a great customer service team behind it. You guys rock, keep up the good work!

3 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Any five star review is a fake bot

Any five star review is a fake bot. I guarantee it. This is easily one of the worst sites on the Internet. They are a scam completely the RTP is literally zero. I finally got a bonus on $2.00 bets. I swear the bonus paid $.83. Yeah you’re reading that right $.83 not $83…. 83 CENTS!! do not waste your money. Here is the worst site on the Internet. They’re scammers they’re frauds. It’s pathetic. They need shut down honestly.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I really appreciate the care that…

I really appreciate the care that Jackson put into getting my account verified because I was a little worried at first. I didn’t know which documents to provide and was getting all mixed up but he made the whole experience so easy for me to understand and it got handled so fast!
I actually waited to write this until I did a redemptions and that was quick too. It really feels like a safe place to play and the human touch is directly alive and well here.

28 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Verification process was hectic at…

Verification process was hectic at first but my was verified after contacting CS via emails which was great and I was able to redeem my first redemption which took about 48 hours. But today I was opening the app and it kept SAYING GAME DENIED .. i refreshed my page and I clear all the history and website date but still didn’t work ,keep saying the same thing even thought my location is MAssachusetts which allow social casinos. I think they just done wann give my second redemption that I requested..😔😔

Edit
I’m able to play again but they should have instant redemption process like some other casino app do but anyway so far ,it going good but for redemption you still have to wait for 2-4 days so I’m giving 4 ⭐️..

29 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

No CSRs

No CSRs. Only made one visit and made in the neighborhood of 400+ spins in one game, without hitting a bonus. Cold streaks happen, so I don't begrudge that, however when I tried to reach an agent their system told me an agent wasn't available when I tried to reach one, after it initially told me one would be available. One of the things I look for before I play is a 24/7 live agent in the event there is an issue. To be told they were offline when you have just spent a decent amount of time playing is a deal breaker for me. With the growing issue of new sweeps casinos running scams if I can't reach someone when I am playing and looking for assistance, it doesn't give me much confidence should I ever have a redemption.

20 de janeiro de 2026
Opinião espontânea
logótipo da Daruma

Resposta da Daruma

Hi Matt,

Thank you for sharing your thoughts with us - we truly appreciate you taking the time to leave feedback.

We understand how important peace of mind and feeling supported are, and hearing from our players helps us continue improving the overall experience. Your comments have been shared with the team as we work to make Daruma even better for everyone.

If you ever need assistance or would like to connect with us directly, our support channels are always open and we’re happy to help.Thanks again for being part of the Daruma community.

Daruma Team

Classificada 5 em 5 estrelas

I think Daruma is a good social casino

I think Daruma is a good social casino. I joined, purchased a $10 gold coin packaged, and put in a redemption for $250. I put in another redemption of $100 today. I received emails confirming that my funds will be deposited in my account no more than 3 days. I would definitely recommend this casino.

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

New go to

Paul with support was the man he helped out and answered my questions! The Gaines are great with high RTP and with such a variety you’ll never be bored

10 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’m loving this App!!!

I’m loving this App!!!! Great games and the Customer Service team are amazing! I had an issue with my redemption and they assisted me with courtesy and support. This site is definitely worth it!

3 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

I was having problems with my…

I was having problems with my verification. I emailed them and they got back with me in less than 2 minutes. Noah explained to me what I can do in order to verify myself. I did exactly what he asked me to do. Everything worked just fine. Customer service is A1. I also made my first redemption. I will give it 4 stars for now because i don't know how long it will take for redemption. I will come back and let you all know about how long the redemption process is.

29 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

This place is awesome and extremely…

This place is awesome and extremely legit! The entire time I was playing the games i actually had fun, which to me, doesn’t happen often. The customer service was AMAZING, OUTSTANDING CUSTOMER SERVICE!!!! Customer service was probably the most friendly customer service reps I’ve ever had to speak with! They go out of their way to make sure you’re good and I appreciate them very much!! Redemptions for me was extremely fast! ⭐️⭐️⭐️⭐️⭐️

25 de dezembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Extremely greedy.

So it qas a 4 star but a revision is needed. It does have daily rewards, its in the form of free spins literally1 fs worth .10. Insulting... i did make the 10$ purchase for 25 sc and i ended up claiming a $150 redemption. It was very painless and I had my money in less than 48hr. Customer service is trash... its sad to see

24 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

So far, so good

I hit very well off the welcome packs, and found myself unable to redeem despite KYC verification being successful. After contacting support, they were quick to respond and help me get the rest of my verification sorted so I could submit my redemption request which is now pending for approval. The process was less than an hour, and the support agent assisting me was super friendly and as mentioned already, very quick to respond.

If everything goes smoothly with my redemption, I'll definitely find myself back on Daruma.

12 de dezembro de 2025
Opinião espontânea

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