Dating Options Opiniões 

58
•
TrustScore: 4.5 em 5

4,3

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Classificada 5 em 5 estrelas

I’ve really enjoyed my experience with the agency and, in particular, working with my personal matchmaker, Holly. I’ve been on three lovely dates so far. Although none have been the perfect match for... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My first appointment with Kerry last week went really well. She was very warm and welcoming and professional, as well as extremely easy to chat with. As I was in the office it was really lovely to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

After an unsuccessful attempt at online dating after my marriage failed I found dating in my 50’s terrifying. I’m now 18 months with my new partner thanks to my amazing matchmaker, Nat. We both entere... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been really impressed by how personal and thoughtful the whole experience has felt. At “50-something”, it has brought a completely new dimension to dating. The team took real time to get to kno... Ver mais

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Informações sobre a empresa

  1. Serviço de encontros

Escrito pela empresa

Dating Options is one of the UK's leading traditional dating companies. Offering a wide choice of brands, many of which have been established for decades and providing opportunities for you to meet that perfect partner or to work as part of our UK wide team.


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4,3

Excelente

TrustScore: 4.5 em 5

58 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Respondeu a 83% das suas opiniões negativas

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4,3

Todas as opiniões

(58)

40 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Holly has made the process smooth

Holly has made the process smooth, easy and stress free. Wish i had done this sooner

23 de julho de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 5 em 5 estrelas

Kerry is the best in the business!

Kerry is the best in the business!! ⭐️🌟

12 de junho de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 5 em 5 estrelas

A Refreshingly Personal Approach to Dating

I’ve been really impressed by how personal and thoughtful the whole experience has felt. At “50-something”, it has brought a completely new dimension to dating. The team took real time to get to know me, understand what I’m looking for and help me put together a profile that genuinely feels like me.

Compared with the unpredictability of online dating, the process feels lighter, easier and much more reassuring. It’s also a real comfort knowing that the initial screening has already been done and that any introductions will be carefully considered. So far, it has felt warm, attentive and refreshingly human, and I’m looking forward to seeing where it leads.

10 de julho de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 1 em 5 estrelas

Review of my own personal experience with Dating Options

This review reflects my personal experience as a client of this company and its services through one of its many brands, The County Register.
I paid a substantial fee for a personalised matchmaking service. Unfortunately, I did not feel that the service represented value for money based on the results I received.
Before joining, I was informed verbally during the sales pitch, that the company had a database of more than 27,000 members. I was also assured that, as someone living approximately 10 miles from London and within what was described as a common client age range (late 50s to early 60s), I was well placed to receive suitable introductions.
I provided detailed information about the type of partner I was seeking and was encouraged to believe that there would be a good number of potentially compatible matches. However, my experience did not come close to meeting those expectations.
My main issues were:
• Many of the introductions I received were located significantly farther away than my stated preference.
• Several introductions did not appear to reflect the criteria I had provided.
• I did not feel that the service I received justified the membership fee I paid.
• I even wrote to the CEO to express my concerns but did not receive a personal response from him, which I found disappointing.
I made a formal complaint to the company early on in my membership, which was rejected. As a result, I then contacted the Dating Agency Association, of which Dating Options is a member, regarding my complaint. One aspect that concerned me was that the Chairperson of the Association, Heather Heber-Percy, is also the founder of The County Register, the brand I joined. I felt that this connection could create a perception of a lack of independence when complaints relating to that brand and other connected brands are considered.
Heather Heber-Percy referred me to a colleague within the Association, to whom I sent full details of my concerns, as directed to do so by her. Although I received an acknowledgement to my initial email, I did not receive any response to my complaint despite chasing through several follow-up communications. According to their website one of their main objectives is to seek equitable solutions for disputes which may arise.
Whilst I am not suggesting that the Association acted improperly, based on my experience and them not looking into my complaint, I was left with concerns about the transparency and perceived independence of the complaints process.
I have retained correspondence and documentation relating to the matters described above. I considered taking the matter further but ultimately decided not to pursue further action because of the time, cost, and stress involved.
My experience as a female client led me to feel that there may have been far less suitable male matches available within my age range than I was led to believe during the sales pitch.
This review is based purely on my own disappointing experience. Prospective clients should undertake their own enquiries and research and reach their own conclusions before committing to any membership.

31 de maio de 2026
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Resposta da Dating Options

We are very disappointed to receive this review Jill, particularly Lucy your matchmaker, who feels she tried so hard to please and deliver a result for you.
She travelled to Berkhamstead to meet you personally for a coffee and get to know you and although you were looking to meet someone up to 5 years younger (which is always more difficult when someone is rigid about age criteria ), she actually exceeded the number matches and recommendations even though you went on hold for 166 days at the end of your contracted term.
You went into exchange on more than 4 occasions and each time Lucy had high hopes that she had found ‘the one’ for you. You also initially agreed to travel anywhere within the borders of the M25 but then changed your mind and made it only within 20 miles. Lucy also offered you a complimentary extension to your membership rather than just let it expire, sadly this was declined by yourself. I think that most fair minded people with an understanding of how personal matchmaking works will feel we have tried extremely hard to bring the right man into your life. Sadly on this occasion it didn’t happen but we did achieve more than 2200 exchanges in the calendar year 2025, which is something we are extremely proud of - that’s more than 50 members per week going into exchange and the chance to find true love. With regards to your point about the number of males on our database - it currently stands at in excess of 10,000 searchable members and 46% of them are male.
Last week we hosted Adele and David in our office who were marking their 25th wedding anniversary after meeting through our agency and laid on afternoon tea and champagne with our matchmakers. We are extremely sorry that on this occasion that we couldn’t achieve this level of success for you, but Lucy put her heart and soul into trying.

Classificada 5 em 5 estrelas

First class service

First class service. Kerry is very professional, kind and caring. Kerry listened and gave me the confidence to look for a suitable match. This is not easy when you have experienced disappointment and heartbreak. 10/10 for Dating Options.

18 de maio de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers. I will be sure to pass this on to Kerry.

Classificada 5 em 5 estrelas

Great service and thank you Rachel for…

Great service and thank you Rachel for the support

4 de maio de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 5 em 5 estrelas

Just amazing

Just amazing - no more words needed - thank you

2 de maio de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 5 em 5 estrelas

A very supportive and professional service

Rachel was always very positive, and I felt encouraged and uplifted by her support.

3 de março de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 5 em 5 estrelas

My first appointment with Kerry last…

My first appointment with Kerry last week went really well. She was very warm and welcoming and professional, as well as extremely easy to chat with. As I was in the office it was really lovely to be introduced to the rest of the team too.

Jasmine was also lovely who was put to task of taking some profile photos.

I'm very much looking forward to seeing who I might be matched with once my profile is up and running and what the future may hold.

17 de abril de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 5 em 5 estrelas

I've recently joined again …

I've recently joined again after being a Pi Singles member in 2021. Kerry worked with me to update my profile to keep it current and relevant. The dating scene online isn't for me so Kerry's support is most most welcome and I look forward to seeing where things go once more. 10/10

7 de abril de 2026
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Resposta da Dating Options

Thanks for taking the time to leave this positive feedback, it means the world to our dedicated team of matchmakers.

Classificada 5 em 5 estrelas

I would like to thank Zoe Hughes

I would like to thank Zoe Hughes. I was new to this and she made me feel so comfortable about the whole process. No pressure at and I’m pleased that I have met someone. She’s changed my life and I’m forever greatful. Thank you so much!!

18 de fevereiro de 2025
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Resposta da Dating Options

Thank you for taking the time to leave this positive feedback, we are thrilled that the team found your person, it means the world to our team.

Classificada 1 em 5 estrelas

Not worth it

Sent me some matches not aligning with my preferences. One over 120 miles away. 8 matches received. Said yes to 4 even though none truly interested me. 0 dates. £3000 wasted. They will say anything to get you on board, but in reality, the number of suitable clients on their books is very limited.

In response to your reply. I extended my travelling distance to 2 hours after realising the options were so terribly limited at 1.5 hours when I signed up and agreed terms. I have now returned to other methods of dating having lost complete faith in your service.

9 de fevereiro de 2026
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Resposta da Dating Options

Hi Laurence, we are saddened to hear your feedback regarding the service you have received up to now with your membership and I note you were happy to travel up to 2 hours when discussing with your matchmaker when you joined, and have already received 8 profiles in your first 5 months of service. I have noticed that you have put your membership on hold for 3 months as you are now dating and exploring a new relationship after having a complimentary session with our dating expert. Our team of matchmakers work tirelessly to provide suitable matches based on many different things that align with each member’s preferences that led to 2,222 clients finding love last year, something we are incredibly proud of. Once again, thank you for your feedback and I will pass this on to the team, and as your matchmaker has said, if you wish to continue with your service after the 3 months on hold, please reach and we would be happy to continue working with you.

Classificada 5 em 5 estrelas

Happy ever after…

After an unsuccessful attempt at online dating after my marriage failed I found dating in my 50’s terrifying. I’m now 18 months with my new partner thanks to my amazing matchmaker, Nat. We both entered into the process with serious intentions and are so happy! Amazing service and so thankful! Well done, Nat!

6 de fevereiro de 2026
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Resposta da Dating Options

Thank you for taking the time to leave this positive review, it means so much to our team of matchmakers!

Classificada 1 em 5 estrelas

Don't use!!…

I signed up to this company and was not long past the 14 day cooling off period when, councidently I met the love of my life on-line. I spent £3500 with this company. When I explained my situation, they refused a partial refund I requested acknowledging the work they had done up to that point. I never really used the service and they did show me one match who was widely outside of my expectations. Don't use them, they just want your money.

10 de dezembro de 2025
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Resposta da Dating Options

Thank you for your review. Unfortunately, the work done in the process is intensive and while we are thrilled you have met somebody outside of our service and we are happy to put your membership on hold while you explore this relationship, we are not in a position to refund due to this. Thank you.

Classificada 1 em 5 estrelas

My review comes in two parts

My review comes in two parts - the service provided and the matches themselves.

I began happy with the service and you do have to accept that nothing is ever guaranteed. My matchmaker really seemed like she was putting in the effort to find the most suitable women available for me. I was prepared for this section of the review to be entirely positive, but then they ended the service early, backing out of their commitment and effectively stealing from me. I was told I would receive a minimum of six matches (assuming you don't find a life partner before then) with the expectation being that will happen over six months. I was assured that if we go over six months, I would still receive that minimum of six matches. Well, we arrived at number four, then I received an email saying my membership expired and the service would no longer continue. That's reason enough to give a one star review.

The second issue and the real reason I can't recommend this service to anyone is the women you get matched with. It may be that I have such a small sample size to work with, but I can only go by the experience I had and my impression is that the women you will be matched with simply aren't serious about finding a life partner. You would think that someone spending this much money to use the service would make a real attempt to get to know you and try to establish whether the two of you are compatible, but instead, they treat you identically as if you matched on Tinder.

I started my journey hoping this would be a different type of dating that could have been a positive experience even if it wasn't successful, but I've ended it having found out it's just more of the same, except a lot more expensive.

24 de novembro de 2025
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Classificada 4 em 5 estrelas

Holly Dating Options…

Holly has been very easy to communicate with and extremely professional.

1 de agosto de 2025
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Resposta da Dating Options

Thank you for this positive feedback, it means the world to our team of matchmakers.

Classificada 5 em 5 estrelas

I found Holly at Dating Oprions to be…

I found Holly at Dating Oprions to be so helpful, and understanding of what I am looking for from an introduction,,! She is always contactable, and great to chat to. She fully understands the delicate nature of her job, and I hope she is valued by her employers.

16 de outubro de 2025
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Resposta da Dating Options

Thank you for taking the time to leave this positive review, it means so much to our team and I will let Holly know.
Thank you from the Dating Options team.

Classificada 1 em 5 estrelas

Don’t waste your money!!!

Updated: they keep trying to take my review down. Now they have reported my review as defamatory so I’m having to reword it to make it less negative! It was the biggest waste of money in my life. Please don’t waste your money and trust them with your heart! All of the introductions (not matches) were completely unsuitable. They just want to tick all the boxes so that you can’t get a refund (the contract says they only have to give you 12 introductions over the 12 months). These “introductions” don’t even have to be matched to your personalised brief that you gave them. They originally replied to my first review thinking I was someone else, which just shows how many unhappy customers they have. And as they have tried to take my review down multiple times, I assume they have done the same with other dissatisfied customers..

1 de janeiro de 2025
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Resposta da Dating Options

We are far from a scam, with 32 staff and a database of more than 50,000 clients. Changing approximately 50 lives a week with well thought out and successful matches, something we are incredibly proud of. Our excellent matchmaking team is multi award winning and we believe the most hard working and successful in the country.
The team at Dating Options

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