They've been systematically removing trained installers and filling the gaps with agency staff, so next to zero continuity on installation quality. Vans on the road with multiple dashboard warn... Ver mais
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Leia as opiniões dos outros
Aaron Coates is amazing! He has helped source various furniture at very short notice for tenanted properties I manage in the Soho, Mayfair and Tottenham Court Road area. Tenants are always happy with... Ver mais
A empresa respondeu
We are an estate agent in NW8 and Sarah Young is our contact at David Phillips in the past 4 years. She is prompt, responsive and professional, always handles our enquiries (small or big) in a timely... Ver mais
A empresa respondeu
As an ex retailer, Sarah Young was everything she should be. Refreshing in these terrible times when the customer - the people who keep a business alive - is no longer treasured. A leg of the origi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Loja de mobília para quartos
- Fornecedor de móveis embutidos
- Aluguer de móveis
- Designer de interiores
Escrito pela empresa
David Phillips provides property furnishing and design services for build to rent, residential, social housing, student and retirement properties.
Informações de contacto
4th Floor, Aviation House, 125 Kingsway, WC2B 6NH, London, Reino Unido
- 020 3872 2295
- customer-support@davidphillips.com
- davidphillips.com
4,5
Excelente
628 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick to answer all my queries and…
Very quick to answer all my queries and accomodation. Safa was briliant in handling my case and made sure to ease me of all the stress, as there was a lot of stuff I didn't think of and she luckily had everything covered
20 de junho de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Ivan for your lovely feedback! Its a pleasure to hear that Safa provided a great service and we were able to help you with your order. We would love to help you with any future furnishing needs!
Great experience - big thanks to Ellie McNally
I had a great experience with David Phillips, especially given I had an amazing customer experience thanks to Ellie McNally! I have ordered two furniture packs and Ellie has been very helpful with making sure that the orders are delivered at the time most convenient for me. All my questions were answered very quickly and I knew I was in good hands! The furniture looks great and I am very happy! Recommended - truly 5 star experience!
7 de junho de 2024
Opinião espontânea
Resposta da David Phillips
Thank you, Alice for your amazing review! I am so glad that your installation on your 2 furniture packs went well. Ellie sets high expectations on herself and her team to provide the best customer service we can, so its lovely to see her get praise as well and you were certainly in the best hands! If you need any more furniture requirements, please do get in touch!
Recent Furniture Order
The company was very easy and transparent to deal with, their communication was excellent at all stages of the process. Even when the lead person was absent another staff member took responsibility for running the ordering an delivery process.
27 de maio de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Andre for such a great review! It's great to hear that we are providing a great customer service experience from point of order through to installation. If you have any more furniture requirements, please do not hesitate to contact us.
Amazing service and support
The service from David Phillips is quite amazing. Safa has been my direct contact throughout the process and has always been very prompt in her responses. She made time for calls whenever necessary and answered all my questions in detail by walking me through the process of ordering, delivery and scheduling a time for blind measurements. She provided me with suggestions on furniture (design, color etc) when I needed help or was hesitant about a specific item. Overall had a great experience and would recommend! Thank you Safa and David Phillips team!
22 de maio de 2024
Opinião espontânea
Resposta da David Phillips
WOW! Thank you for leaving this fantastic review! It's great to hear that Safa, one of our talented Sales Design Consultants, provided a great customer service experience for you from quoting advice through to point of order and installation. I will be sure to pass on your kind words to Safa. We look forward to helping you in the future.
Amazing customer service.!
I’ve used David Phillips several times to furnish rental properties and their service is first class.
Their Customer service man (Olebogeng) was so helpful checking if something was in stock and arranging a super fast delivery of new beds and collection of an old one. Delivery was smooth and efficient. First class service!
16 de maio de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Karen for leaving this First Class service review! I am so glad that Ole helped you through your customer journey and we were able to service your needs speedily and efficiently. Its great to hear from our long standing customers that we are providing a consistent service. We look forward to helping you again in the future!
the service that David Philips provide…
the service that David Philips provide is second to none. always on hand to assist in a timely fashion
10 de maio de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Alan for taking the time to review your experience with David Phillips and I am so pleased that we were able to support you in a timely manner. Please reach out again for any further furniture requirements!
Show home looks amazing
Show home looks amazing!
Really appreciate the effort Chelsea went to for our show home in our new build.
Lexadon
9 de maio de 2024
Opinião espontânea
Resposta da David Phillips
Thank you, Cameron for taking the time to review our service! I'm so happy that Chelsea created a great show apartment for your new build. We look forward to being on hand again for any future furniture requirements!
Great service
Great service, very efficient, and great value for money, thanks to all the team.
2 de maio de 2024
Opinião espontânea
Resposta da David Phillips
Thank you for the review! We really appreciate you trusting us to deliver on all your furniture needs. We pride ourselves on our excellent service and it's lovely to hear we are consistently providing this for you!
Springwell Gardens furniture
They stick to the schedule and deadlines.
26 de abril de 2024
Opinião espontânea
Resposta da David Phillips
Thank you for taking the time to leave us a review of your experience with us.We try to offer the best service possible throughout the whole furniture supply process. We look forward to working with you again in the future!
DP Sales Team are exceptional
The sales team at David Philips are outstanding. Great effective communication and great service. Special thanks to Kirby Williamson and Ellie McNally, they have been exceptional and extremely helpful.
22 de abril de 2024
Opinião espontânea
Resposta da David Phillips
Thank you, for taking the time to review our service and mentioning special thanks to Ellie and Kirby. I am glad they were so helpful and gave you such exceptional service. Please let us know if we can assist you again in the future.
Great services and very professional
Great services and very professional and on the point employees.
4 de abril de 2024
Resposta da David Phillips
Thank you so much for taking the time to review us, it means a lot! We're so happy that your experience was a positive one and we looked after you well. We look forward to working with you again in the future.
Resposta da David Phillips
Thank you, Savas for taking the time for your lovely review, It's great to hear your experience with us has been positive to date. Please do get in touch for any future requirements !
Great service received from Davip…
Great service received from Davip Phillips, the team works very professionally especially Jerry from the customer service team who provided detailed updates during and after the furniture installation with great care and patience. Thank you.
27 de março de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Evelyn for leaving Jerry this fantastic review! Jerry works very hard to make sure everything goes right on his furniture installs We appreciate your feedback and we are glad Jerry made the whole process a lot easier with detailed updates along the way. If you have any furnishing needs in the future, please just let us know!
Lauren is an asset to the business and…
Lauren is an asset to the business and her team. Lauren has been amazing in assisting with all and any queries, no problem is ever too big for her to assist. We are looking forward to continue working with Lauren.
7 de março de 2024
Opinião espontânea
Resposta da David Phillips
Thank you, Aimee for taking the time to review our service! I'm so happy that Lauren has assisted you with all your queries. She is truly an asset to our team! We look forward to being on hand again for any future furniture requirements!
Efter godkänt pris via mail för en keynote kräver han dubbelt betalt 5 veckor senare samt avbokar.
Har ett stort event där David går med på ett pris för att genomföra en Keynote. - Första året avbokar han efter 5 veckor. Andra året bekräftar han via mail en prispunkt och sedan kräver han dubbelt betalt efter 5 veckor och när han inte får det avbokar han vilket då sätter mig i en knepig situation.
Ska även ha med klausuler som säger att han kan avboka sig själv och sätta in sin kollega istället när han känner för det.
Anlitar 100+ experter på år så väldigt van inköpare av kompetens och aldrig varit med om så oprofessionellt bemötande. Dessutom 2 år i rad.
Rekommenderas ej.
12 de março de 2024
Opinião espontânea
A return customer for quality product and good service
I have sourced my furniture package for my first home in 2018 and now my second home. Quality furniture and good service definitely worth every penny you spent.
Aaron Coates has been super helpful to me when I encountered problem in placing an order online. Professional, efficient and patient to customers. I would highly recommend him as the sales person to contact.
28 de fevereiro de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Angela, for taking the time to review your experience with us and for using us again to furnish your second home. I am sorry that you experienced issues placing the order through our website but I am glad Aaron helped you through to be able to fulfill your order. I will make sure Aaron is aware of your review and your recommendation. We look forward to hopefully working with you again!
Replacement Mattress
We had an experience with a tricky tenant and Stephanie at David Phillips was great throughout. She called me back several times to update me on a replacement item and she was just incredibly helpful with it all especially given the circumstances.
21 de fevereiro de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Joyce for taking the time to review your experience with David Phillips and I am so pleased that Stephanie was able to support you in the replacement of an item for your tenant. Please reach out again for any further furniture requirements!
Brilliant company!
Extremely helpful company and always willing to assist, even if it is short notice. Our account manager, Lauren Curtis, is extremely efficient and polite - she always updates us with orders and nothing is too much trouble, she is a real asset to the company - thank you for all your continued help.
19 de fevereiro de 2024
Opinião espontânea
Resposta da David Phillips
Thank you Joe for your great review of your experience with David Phillips.I am so pleased that Lauren was able to help you and has kept you updated throughout your journey with us. She is one of our Stars!
Sarah
Sarah at David Phillips has been very responsive and helpful as we have been arranging for a new integrated oven to be supplied and installed. She has provided us with a competitive quote and very quick delivery. Many thanks!
15 de fevereiro de 2024
Opinião espontânea
Resposta da David Phillips
Thank you, Megan for your lovely review. I will be sure to pass on your kind comments to Sarah. it's lovely to hear she was able to assist you quickly and we were able to deliver promptly. We look forward to assisting you again in the future!
Resposta da David Phillips
Thank you for taking the time to review our service! We are glad you had a good experience with us and look forward to working with you again in the future.
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