Ma commande n'a jamais été livrée par DPD. DPD m'a averti que mon colis arriverait le 15/07. Or je ne l'ai jamais reçu malgré les multiples échanges avec eux. Le 24/07, une responsable de DPD m'a av... Ver mais
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Leia as opiniões dos outros
Sehr einfache Bestellung und unglaublich schneller Versand. Das Produkt war gut verpackt und kam in einwandfreiem Zustand an. Der Aufbau war ebenfalls einfach und schnell gemacht. Bin begeistert v... Ver mais
I love my full size Daylight lamp and this portable one is perfect for going to bead classes or to another room in my house. It is lightweight and compact with three levels of brightness. It was easy... Ver mais
After many years of using a 7" Daylight Magnifier I had a problem with the springs. Bec in the Australian office came up with a creative solution to get me sorted and kept me updated on the process a... Ver mais
Informações sobre a empresa
Escrito pela empresa
The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡
Informações de contacto
89-91 Scrubs Lane, NW10 6QU, London, Reino Unido
- +44 (0)20 8964 1200
- info.uk@daylightcompany.com
- daylightcompany.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 17% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great product!
They responded quickly to a fault with…
They responded quickly to a fault with the device I had bought, offered apologies and a replacement. Good service. and the products are great.
Flexivision 2 Floor Lamp; Good service and product
Prompt delivery, well packaged, and quality product.
I did not receive an email to confirm the order and delivery details.
I am pleased with the design and performance of the lamp
A great magnifying lamp for needlework
The lamp is portable, yet solid and sturdy. I will use it mainly as a floor lamp, but love the flexibility of being able to use it as a table lamp if desired. The light is bright—perfect for my close-up needlework—and again, I love the flexibility of being able to choose different levels of brightness. I also appreciate the magnetic cover for the magnifier. I’ve had magnifying lamps before that were easily scratched, and this cover will be a great way to protect it when I don’t need the magnifier or when the lamp is not being used. The flexible neck allows me to place light and magnifier exactly where I need to for my needlework. I’m very pleased!
Game changer for poor lighting situations
Great product. The light is very effective and delivery to France was fast. My only little disappointment was that on full power the battery only lasted 2 hours before needing to be recharged. I will just organise myself differently next time and carry an external battery pack. Overall great light. Very portable and a great addition to my kit 👌🏼
TriSun and Slimline 4
The lamps TriSun and Slimline 4 are of high quality and improve the illumination of our living room fantastically.
The light is a game-changer
The light is a game-changer; I can now read wherever I am at home because it is portable and height-adjustable. The light is very bright at its highest setting, but it can be adjusted to suit your room and seating position.
I highly recommend!
I just love all my Daylight products
I just love all my Daylight products. Easy to order, packed protectively and delivered quickly.
Excellent Blinds
Blinds arrived on time, were as described, of good quality and were easy to fit.
replacement cord
the replacement cord I ordered arrived quickly and got me back to crafting. I had lost part of the cord when I moved. so sad. But now I;m up and running again and I love my lamp.
Great product
Great product! This is my second daylight product with no issues or problems. Thank you received it in a timely matter.
Great experience from ordering to…
Great experience from ordering to using. Brilliant lights for any close work
All of it and it was really really…
All of it and it was really really really really great.
Terrible Customer Service (Re; Problems Daylight Lumi LED…
Had problems with my Daylight Lumi LED light not working. There was no help for trouble shooting on the website. I did not know what the problem was so I called Daylight Customer Service in the US. I had to call 15-20 times before the call did not "fail" and went through. I got a bored cranky know it all Daylight rep (the phone number was listed as in Texas) who was not help and knew nothing and then was irritable and cranky about my call (which totally was a POOR representative of your company).
I decided to order a new transformer and trouble shoot my light issues alone. After NOT receiving an order acknowledgment from your website NOR did I get the transformer (waited 2 weeks), I called Daylight customer service again. I again had to call repeatedly to not have my call "fail" and I again got the same irritable and rude Daylight Rep (what are the chances??). She insisted the problem was on my end and if I had successfully purchased it, I would have gotten an acknowledgment and told me to look on my credit card receipts. I used a business card and had no way to see the charge so since I did not get a Daylight order acknowledgment, I then re-ordered for 2 transformers this time so I would not have to deal with Daylight Customer service again. Then I DID get an emailed acknowledgment. Then lo and behold, I get a package with 1 transformer in it and then 4 days later, got a package with 2 transformers in it.
I LOVE my drafting board Daylight Lumi LED but your rep in the US from Texas as GOT TO GO!! Horrible representation (and NO help) of a company that I love.
Great assistance with identifying correct replacement cord!
I was delighted to discover there was a replacement cord available for an older lamp. Daylight Company was most helpful in identifying the correct one. My order was processed quickly, with only slight delay in delivery due to the crazy winter storms throughout the country. It would have been helpful if they let me know (email?) about the delay.
Updating review to more stars
I previously rated one star and here to update to three stars. I hadn’t received tracking info but then the light arrived after I wrote the first review. The magnifying floor light was easy to assemble and is very bright which is great for my close up embroidery work.
My last two magnifying lamps
My last two magnifying lamps, one was a rechargeable and after about 8 years it started losing its charge after about 3 hours which was fair enough. I bought another one the same but after a couple of days the pole snapped as it was only plastic. I bought a Daylight as a replacement and I absolutely love it, it it brilliant.
I needed a replacement cord for my…
I needed a replacement cord for my slimline lamp and ordered it from Daylight. It arrived within a few days. Very happy with the turnaround in shipping.
Daylight Company crappy product crappy service
The Halo Go has a charging unit that failed after 5 uses, just out of store returns period. Daylight Company did not respond to initial online contact form. Won't even consider addressing the issue without proof of purchase, video, photos. I don't have the original store receipt but I do have the non-working light and I don't have the $129.00 I paid for it! Look at their website. It's all hype and no substance.
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