Daytrip Opiniões 

1107
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a great day trip with our driver, Miodrag M, from Trogir, Croatia to Mostar, Bosnia Herzegovina. This driver went way above & beyond to help 2 mature ladies who didn’t have the correct curre... Ver mais

Classificada 5 em 5 estrelas

We used daytrip.com twice during our recent trip to Germany, & Prague. The drivers were excellent and punctual. The cars were clean, comfortable and well maintained. Our driver, Samuel who drove us... Ver mais

Classificada 5 em 5 estrelas

We booked two drivers for our family of 9 ( one a 4 year old) vacation in Italy. Can't say enough about our positive experience. Our drivers were always on time, offered great suggestions, great with... Ver mais

Classificada 5 em 5 estrelas

I booked 4 trips with this company during our vacation. Customer service responds within minutes. The drivers were all well mannered and very professional. I am very impressed. I highly recommend.

Informações sobre a empresa

  1. Serviço de transporte

Escrito pela empresa

Daytrip takes you to your destination in the comfort of a private car and a local driver. But above all, you can add stops to your schedule and explore along the way. We drive, you discover.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,5

Todas as opiniões

(1107)

86 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Completely inept

Completely inept. Tell me they can't find me because they can't locate my address.

I point out it's the airport. They tell me that my booking doesnt say airport, or show my flight information. I show them their confirmation email that shows Airport and my flight information - on an email from them.

Silence.

You'll find this company is just like all the other terrible Big Tech companies - they hide behind chat and email and convoluted terms of service to protect the fact they do nothing, and claim no responsibility when they botch your trip.

Highly recommend avoiding them - book directly. Don't use a middleman like Daytrip who has no interest in your actual experience, but has every interest in keeping your money.

12 de abril de 2026
Opinião espontânea
logótipo da Daytrip

Resposta da Daytrip

Dear Gerald,

Thank you for sharing your experience with us; we understand how stressful anything involving an airport transfer can be.

After reviewing the case, it looks like the email you shared with our team referred to a different booking than the one being discussed. For the booking in question, the pickup location was not specified as the airport; our team reached out to double-check the details and help ensure everything would go smoothly for your trip.

Our support team’s goal is always to proactively resolve any uncertainty before a trip takes place. We regret that this didn’t feel like the case here.

If there is anything else you wish to discuss, you can reach us anytime at daytrip@daytrip.com.

Kind regards,

Team Daytrip

Classificada 1 em 5 estrelas

Infuriating scam

Please, please be sure to screenshot your rates. When I booked my trip with this company the currency had MN at the end meaning local currency. I ended up paying 8 times the price I would have paid if I had taken the bus. Not worth it. Infuriating that I got scammed the way I did. Don’t trust this company. Know there are plenty of services to travel in Mexico. Blabla car is a shareride which is a fraction of what this company charges. You can take the bus and travel very comfortably with a TV, also for a fraction of the price, Uber, combis, any ohter mode of transportation will NEVER scam you like this. Transportation in Mexico is very economic, which is why I though the price was as it was stated in MX pesos. Basically I gave them my rent money. You can imagine how I am feeling. Avoid the scam. Know you have better budget friendly choices.

9 de abril de 2026
Opinião espontânea
logótipo da Daytrip

Resposta da Daytrip

Dear Dan,

We’re sorry to hear how frustrating this experience felt — that’s not the impression we want anyone to walk away with.

We’d like to clarify that all our prices are charged in either USD or EUR only, and the final currency and total amount are shown on the checkout page before payment is completed. We never charge in local currencies such as “MN,” so there may have been a misunderstanding.

If there is anything else you wish to discuss, please reach out to us at daytrip@daytrip.com, and we’ll be happy to review this further.

Kind regards,
Team Daytrip

Classificada 1 em 5 estrelas

Might as well have been ghosted in La Paz

Arranged a 2:30 pm pick up and tracked my driver at 2:25 pm, who appeared to be at the airport in La Paz, at least 30 minutes away from my pick up spot where I was waiting. Called customer service. In the time it took them to call back to confirm my driver would not make it, my Uber fare went up by 30 percent. Inconvenience cost me $ and I arrived 40 minutes later at the airport than I had wanted. Never again.

11 de abril de 2026
Opinião espontânea
logótipo da Daytrip

Resposta da Daytrip

Dear Elisabeth,

We’re very sorry about your experience and the stress this situation caused, especially given that it was a time-sensitive airport transfer.

After reviewing the case, we confirmed that the driver went to the drop-off location by mistake instead of the scheduled pick-up point. We understand how frustrating this must have been, and this is not the level of service we aim to provide.

Your booking has been fully refunded, and we’ve shared this incident with the driver’s regional manager to ensure it’s addressed and prevented in the future.

We truly appreciate your feedback and hope we’ll have the opportunity to provide you with a much better experience next time.

If there’s anything else we can assist you with, please don’t hesitate to reach out to our support team.

Kind regards,

Team Daytrip

Classificada 5 em 5 estrelas

My driver Bojan J was great

My driver Bojan J was great, very very fast replies. I had to change the time of my transfer twice and he came even earlier to accomadate. Getting through the boarders was very smooth and the price was affordable. Can not complain one bit. Th company itself are very responsive and are always sending updates.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Luxor - Dendera - El Cairo

El conductor Ali Ali Sayed ha sido muy buen conductor desde Luxor hasta El Cairo, muy buena compañía y comunicación con él, excelente trato y paciencia para visitar Dendera, conduciendo muy bien y muy seguro y cumpliendo con el horario previsto. Lo recomiendo totalmente.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fiable

Fiable, sécurisé, prix corrects comparé aux concurrents pour réservation quelques heures avant aéroport Agadir vers Taroudant.

27 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ride with Corrado

We took got a ride from Corrado on our trip to Sorrento. He was super helpful and a pleasure to ride with! He showed us the area and was able to answer all of our questions. Could not ask for better!

1 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not good

Not good, I don't recommend

28 de março de 2026
Opinião espontânea
logótipo da Daytrip

Resposta da Daytrip

Dear customer,

We're sorry to hear that your experience didn’t meet expectations. We would like to look into this further —please reach out to our customer support team at support@daytrip.com so we can assist you.

Kind regards,

Team Daytrip

Classificada 1 em 5 estrelas

Not good

Not good, not like, they are not serious

19 de março de 2026
Opinião espontânea
logótipo da Daytrip

Resposta da Daytrip

Dear customer,

We're sorry to hear that your experience didn’t meet expectations. We would like to look into this further —please reach out to our customer support team at support@daytrip.com so we can assist you.

Kind regards,

Team Daytrip

Classificada 5 em 5 estrelas

Day Trip provide an excellent transfer/booking service

This is the second time I've used Day Trip for a transfer and sightseeing, rolled up in one. First in Chile, after a cruise, back to Santiago, via a few wineries, with a beautiful winery lunch along the way, and this time in Morocco, with a transfer from Chefchaouen to Tangier, with some sightseeing stops added in. Both times have been excellent. Prompt, efficient drivers, comfortable cars, seamless transfers. Day trip are very efficient, any queries are answered very quickly, reminders of upcoming trips are sent out prior to the trip. We'll run booking service. Will definitely use them again. Thanks Day Trip!

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great support for short-notice rescheduling needs

Due to a series of weather-related flight cancellations, we had to reschedule drivers on very short notice four times in two days. The Daytrip support team were extremely helpful in accommodating our requests, finding drivers on short notice for long-ish trips, and responding quickly and helpfully to our needs. Bravo!

22 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Tuscany

I was able to plan a personal itinerary for our trip through Tuscany. Our driver Marco was fantastic! We had the same driver for both days which was nice so we didnt need to get used to someone knew. He dropped us off as close as possible to enter the cities. Pointed us in the right direction. It was nice not having to worry about navigating the roads or finding parking or driving somewhere I shouldn't. He helped with our bags. Had water in the car for us. Very happy I went with company and will use them again when needed. Money well spent!

17 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Budapest-Skopje

We used Daytrip for a transfer from Budapest to Skopje – or about 1000 km and 10 hours of driving. Daytrip was great in responding to our short notice request and organized a flawless and timely trip. We had an excellent experience with our driver, Mr. Nenad. He was highly professional, ensuring that we had a smooth and pleasant ride. He was exceptionally responsive to our demands, including frequency and duration of breaks. He was also very friendly to our dog. I highly recommend Daytrip and Mr. Nenad. I’ll certainly use them again in future.

12 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service, especially when traveling with a baby

We had an excellent experience with this private transport company. What we really appreciated is that they contacted us well in advance of our trip to make sure everything was properly organized. They asked for all the necessary information ahead of time, which immediately made us feel confident and well taken care of.

The driver was outstanding: he arrived on time, was extremely pleasant, and shared a lot of valuable information that will be very helpful for our stay in the country. He was also very accommodating and attentive, especially considering we were traveling with a young baby.

Overall, the service was smooth, professional, and very reassuring. We highly recommend them.

29 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Daytrip from Naples to Sorrento (and Back Again)

My wife and I used Daytrip to take us from Naples airport to Sorrento, where our hotel was located--some 1.5 hours distance. The Daytrip driver, Gianfranco, was awaiting is at the airport as planned; and ten days later, on our departure, he arrived at 3:30 a.m.(!) to take us back to the airport. Gianfranco was not only prompt, but very courteous, and his driving was impeccable, even on those cliffside mountain roads! Highly recommended!!! And much more convenient than dealing with trains and wondering if we were heading in the right direction or not and all those sorts of complications. It was worth the money to leave the driving and navigation up to Daytrip and its highly professional driver.

31 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Our driver, Dhafer A, was fantastic. Collected us from.Paris Charles de Gaulle on time, took us to Luxembourg after our flight was cancelled. He was on time, polite, friendly, and courteous. He stopped when the kids needed a quick break, and was very accommodating throughout. I would definitely recommend him to anyone and would reach out again if needed without hesitation.

5 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Everything worked exactly as booked

Everything worked exactly as booked. We arranged for vehicles on 4 trips within Mexico, including one long trip. Every driver arrived on time and was both professional and courteous, the vehicles were comfortable and clean and nothing was too much trouble. The customer support is first class and the staff there are pro active and very supportive. I cannot rate this service highly enough. Thank you for making our trip so memorable - for the right reasons!

22 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Left stranded by Daytrip

On a return trip to Buenos Aires from Mar del Plata I was surprised that the driver has not checked in. I had to contact Daytrip to ask that the driver contact me. The pickup time was for 5 AM as the ride to BsAs is long. When I went to hotel lobby I was informed that driver would not pick up as car had a battery light on. Daytrip offered no other help other than to suggest I find another ride there. Worst of all, I was promised a fast refund yet over 2 days later the $ had not been refunded. Had to ask Amex for help. Will not use again.

26 de dezembro de 2025
Opinião espontânea
logótipo da Daytrip

Resposta da Daytrip

Dear Alejandro,

We’re truly sorry for the inconvenience you experienced, especially given the early pickup time and the importance of your return trip to Buenos Aires.

Once we were informed of the vehicle issue, our team made every effort to find an alternative driver. Unfortunately, due to limited availability at that hour, we were unable to secure a replacement and therefore suggested alternative transport options so you could get to the airport on time.

Please rest assured, your refund was initiated promptly; however, processing times can take a few business days.

Our customer support team has already reached out as we would genuinely like the opportunity to make this right and regain your trust, since we are aware this is not indicative of the service standards we aim to offer.

We regret that this experience fell short of expectations and appreciate you sharing your feedback.

Kind Regards,

Team Daytrip

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