We booked a table for 6.15 arrived on time. The waitress looked stressed and said the people who are sat in your table haven’t left yet going to sit you round the other side of the bar. We don’t wan... Ver mais
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Leia as opiniões dos outros
lady on the phone is extremely rude no customer service. Put hte phone down on me half way through speaking. If ignorance and poor customer service is what your after give these guys a call
-A well-curated store, which is often lacking in towns on the periphery of London. It’s nice to dander into town and have a retail experience that I’d otherwise have to travel into London for, with... Ver mais
Just had another order delivered from 'Copperfield' the shoes are fantastic !!...I ordered the wrong size ( my fault) ...but the wrong size were collected from me next day and the Correct size arrived... Ver mais
Informações sobre a empresa
- Loja de moda masculina
- também em
- Loja de roupa
Escrito pela empresa
We aim to elevate people’s lives and cultural interests, catering high taste solutions to our diverse range of end customers.
Informações de contacto
Chequer Street 3-5, AL1 3YJ, St Albans, Reino Unido
- 01727 835175
- info@copperfieldshop.co.uk
- dcopperfield.co.uk
2,2
Mau
148 opiniões
Sem histórico recente de solicitação de opiniões
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Fast & responsive
19 de dezembro de 2019
Opinião espontânea
What great service would definitely…
What great service would definitely shop with you again I was kept informed about status from the very beginning
Thank you for a fantastic shop
27 de novembro de 2019
Opinião espontânea
Excellent experience
Brilliant selection and knowledgeable friendly and welcoming customer service. Always a pleasure shopping at Copperfields. If you want a unique experience and a good selection of on trend brands and good value for money - look no further
17 de novembro de 2019
Opinião espontânea
Suggest to improve communication! *EDIT*
Placed my first order at this store some time ago and the order arrived today. That's about all positive to say about the store.
Customer service was a complete disaster. To be precise, there was no service at all. Once my order was shipped, I received generic "order shipped" email, but no tracking information. Once I sent the message to their customer service asking for the tracking details, I was just ignored. I sent them a new message via contact form on their website which was ignored as well. After these attempts I just decidet to give up, wait for my order to arrive and hope for the best.
Shipping was desister too as delivery time within EU took almost 2 weeks. I mean I have packages sent me from USA delivered faster than this one.
All in all absolutely unacceptable transaction and only thing that saved this from being one star was that the price for my purchase was 100 GBP cheaper than in any other place. I will most definitely ignore this particular store in the future.
**************************** DEVELOPEMENT **************************
Store came trhough to set this situation right! I must say that the way and professional approach which Harry took to resolve this was more than superb.
As of that I am more than glad to change my review from 2 stars to 5 stars.
11 de outubro de 2019
Opinião espontânea
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