We bought my son an intercooler. Fantastic customer service. Responds to emails swiftly and on a bank holiday! Refunds dealt with right away. I am very impressed with this company.
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Leia as opiniões dos outros
This company has the best customer service I’ve ever experienced. About a week after ordering my product still hadn’t been sent, apparently there was some issue with a third party warehouse, so I reac... Ver mais
A empresa respondeu
Working with Matt at DC Prestige was a flawless experience from start to finish. We ran into an issue where the manufacturer provided incorrect advice about a part fitting my BMW, only to discover t... Ver mais
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Had my Golf R Mk7 fully colour changed with a Sherwood Green vinyl wrap at DC Prestige and couldn’t be happier with the result. The finish is spot on and the attention to detail across the whole w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de acessórios para automóveis
- também em
- Fornecedor de peças para carroceria
- Loja de acessórios e equipamento para carros
- Loja de peças para carros de corrida
- Serviço de motorista
Escrito pela empresa
D&C Prestige Online Ltd is a leading distributor of premium automotive parts and accessories, specializing in aftermarket and carbon composite components for BMW, Mercedes, and Audi. We offer a curated range of high-quality styling and performance parts, with in-house quality assurance and a fitment workshop at our Great Yarmouth HQ. At D&C Prestige, perfect is our only standard.
Informações de contacto
Unit 10 Morton Peto Road, NR31 0LT, Great Yarmouth, Reino Unido
- +447300167891
- contact@dcprestige.co.uk
- dcprestige.co.uk
4,8
Excelente
92 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
We bought my son an intercooler
We bought my son an intercooler. Fantastic customer service. Responds to emails swiftly and on a bank holiday! Refunds dealt with right away. I am very impressed with this company.
24 de agosto de 2026
Resposta da DC Prestige
Thank you very much for the kind review.
We’re really pleased you were happy with the service and communication throughout your intercooler order. We always try to respond as quickly as possible and make sure any refunds or order issues are dealt with promptly and without unnecessary hassle.
Thanks again for choosing DC Prestige we really appreciate your feedback and support.
Resposta da DC Prestige
Thank you for the 5-star review, Syed! Great to hear you’re happy with your BMW CSL-style daytime running lights.
Thanks again for choosing DC Prestige, we really appreciate your support!
Great customer service and very good…
Great customer service and very good value for money
29 de junho de 2026
Resposta da DC Prestige
Thank you for the 5-star review! We’re really pleased to hear you were happy with the customer service and value for money you received from DC Prestige.
We always aim to provide quality parts, performance upgrades, servicing and repairs at competitive prices, both online and from our Great Yarmouth workshop.
Thanks again for choosing DC Prestige, we really appreciate your support!
Will be a return customer!
Working with Matt at DC Prestige was a flawless experience from start to finish. We ran into an issue where the manufacturer provided incorrect advice about a part fitting my BMW, only to discover that it actually didn’t. Despite the situation being outside of DC Prestige’s control, Matt was stellar throughout the entire process. He worked with me to find a solution that was fair for everyone and kept me informed every step of the way.
It’s rare to find customer service like this these days. I really appreciated Matt’s professionalism, responsiveness, and willingness to go the extra mile. I’ll definitely keep DC Prestige in mind for any future BMW parts and upgrades. Highly recommended!
30 de junho de 2026
Opinião espontânea
Resposta da DC Prestige
Thanks so much for the fantastic review, Fardeen! We really appreciate your patience and understanding throughout the whole situation.
It was frustrating to discover that the manufacturer’s original fitment information was incorrect, but we’re really pleased we could work with you to find a fair solution and keep you updated every step of the way. Providing honest advice and great customer service is extremely important to us, especially when it comes to supplying BMW performance parts and upgrades.
Thanks again for choosing DC Prestige and for giving us the opportunity to put things right. We really appreciate your support and look forward to helping you with your BMW again in the future! 🙌
Reliable quality 👌🏽
Ordered yellow drls ordered the boards first which wasnt ideal their communication is the best sent out what was suitable straight away and accepted return of my unused item for a full refund
9 de julho de 2026
Opinião espontânea
Resposta da DC Prestige
Thanks so much for the great review, Khadam! We really appreciate your patience and understanding. After you initially ordered the yellow DRL boards and found the installation a little difficult, we were more than happy to help by supplying the complete yellow DRL modules, which are a much easier option to fit.
We’re really pleased to hear you were happy with our communication and the quality of the product, and we were glad to arrange a full refund for the unused boards. Thanks again for choosing DC Prestige for your BMW lighting upgrades — we really appreciate your support! 💛🏁
I ordered headlights for my car website…
I ordered headlights for my car website said was in stock a few days later received a phone call to say that the headlights that were in stock were damaged ( even though the website says still in stock) and they were expecting more stock early this week it’s now Thursday and I phoned them to find out what’s going on and they still have not received them. (Website still says they have stock) I was told I’d get a refund but haven’t received that as of yet.
Update
My refund has been received back
The Company was very very apologetic about the mix up and there customer service has been outstanding
8 de junho de 2026
Resposta da DC Prestige
Hi Chris, thank you for your patience and for updating your review. We’re genuinely very sorry for the inconvenience and frustration caused with your headlight order.
Unfortunately, the last set we had available was found to be damaged before dispatch, and we didn’t want to send you a product that wasn’t up to our high standards. We completely understand how disappointing this must have been.
There was also a mix-up with the stock display on the website, although our internal stock information was correct, and we’re sorry for any confusion this caused. As soon as you requested a refund, this was processed straight away.
We’re very sorry that your experience wasn’t as smooth as it should have been, and we really appreciate your understanding and your kind comments about how we handled the situation. We hope we can have the opportunity to provide you with a much better experience in the future.
85% positive
The experience using the website was great, finding the part I needed was easy and the price was competitive.
However the tracking facility was not great as I was unable to track my delivery, I emailed for an update, got a response assuring me of an update the following day and no response. Not the best customer service.
11 de maio de 2026
Resposta da DC Prestige
Thank you for your review, Richard. We’re really pleased to hear you found our website easy to use and our pricing competitive.
We’re sorry that you felt the communication around the delivery tracking could have been better. Royal Mail had sent tracking updates directly by email and text, but we completely appreciate that these may not always be seen or received as expected. By the time you contacted us and we checked the tracking from our side, your parcel was already out for delivery.
We do apologise that we didn’t follow up with you again as promised. we could see that the parcel had been successfully delivered, but we appreciate that we should still have come back to you with an update. We’ll take this feedback on board and use it to improve our communication going forward.
Thank you again for ordering from DC Prestige and for taking the time to leave your honest feedback.
The company with the best customer support
This company has the best customer service I’ve ever experienced. About a week after ordering my product still hadn’t been sent, apparently there was some issue with a third party warehouse, so I reached out to DC Prestige and they replied within two hours and fixed the issue within a day. After that the product arrived surprisingly quickly and has been working amazingly.
9 de abril de 2026
Opinião espontânea
Resposta da DC Prestige
Thank you so much for the fantastic review, Edwin! We really appreciate your patience while we resolved the issue with the third-party warehouse.
We’re really pleased our team could quickly investigate the delay, get everything sorted and make sure your order reached you as soon as possible. It’s great to hear the product arrived quickly after that and has been working perfectly.
Customer service is incredibly important to us, so your feedback genuinely means a lot. Thanks again for choosing DC Prestige for your performance parts, we really appreciate your support!
Amazing service and communications .
Well what can I say . An absolute gentlemen to deal with . Purchased an exhaust and had amazing service . Needed some other parts and Price matched what I needed . Will be coming back for whatever else I need. Great service keeps me spending .
4 de maio de 2026
Resposta da DC Prestige
Thank you for the amazing review 🙌
It was a pleasure dealing with you, and we really appreciate the support. Glad you were happy with the exhaust and the service throughout. We always try to help where we can and keep prices competitive for our customers.
Looking forward to helping with the next mods in the future, and thanks again for choosing DC Prestige!
Excellent customer support!
The thing I liked the most is lightning fast customer support. I wrote an email and got response within minutes. Never had such a good customer support. Keep up the good work!
1 de maio de 2026
Resposta da DC Prestige
Thank you so much for the review 🙌
Customer support is something we take really seriously, so hearing feedback like this means a lot to us. We always try to respond as quickly and helpfully as possible, whether it’s a simple question or technical advice.
Really appreciate the support, and thank you for choosing DC Prestige!
Good Stuff!:)
Very good customer service and also very good quality items. Definitely recommended.
12 de abril de 2026
Resposta da DC Prestige
Thank you for the kind review
We’re really happy to hear you were pleased with both the customer service and the quality of the items. We appreciate the recommendation a lot and hope to help with your car again in the future!
When asked about my delivery Alex was…
When asked about my delivery Alex was very helpful. When the package arrived the items were of very high quality.
29 de abril de 2026
Opinião espontânea
Resposta da DC Prestige
Thank you for the review 🙌
Really glad Alex was able to help and keep you updated with the delivery. Great to hear you’re happy with the quality of the parts too. We always aim to supply products we’d be happy to run on our own cars.
We appreciate the support and look forward to helping again in the future!
Correct part, good customer service
Matt answered my email instantly and ensured my part was posted, It arrived next day and was exactly what I ordered.
Followed up with good comms to ensure I was happy.
2 de abril de 2026
Resposta da DC Prestige
Thank you for the review, really appreciate it
Glad everything arrived quickly and exactly as expected. We always try to keep communication straightforward and make sure customers are looked after from order to delivery, so it’s great to hear you were happy with the service.
Thanks again for choosing DC Prestige, and we’re here if you need anything in the future!
My Items were delivered on time.
9 de abril de 2026
Resposta da DC Prestige
Thank you for your review — we really appreciate your support.
We’re pleased to hear your items arrived on time and that everything went smoothly with your order from DC Prestige. We work hard to ensure fast dispatch and reliable delivery, so it’s great to know we met expectations.
We hope to help you again with any future performance parts or upgrades.
Great service
Great service, and the yellow DRL modules purchased work perfectly.
An easy 5 stars from me.
16 de março de 2026
Resposta da DC Prestige
We’re glad to hear the yellow DRL modules are working perfectly and that you were happy with the service from DC Prestige. We always aim to provide quality parts with fast, reliable support, so feedback like this means a lot.
Enjoy the upgrade and we hope to help again in the future.
Excellent Company, Great Reliable Products
Very good company, delivered my part swiftly and very well packaged. What a great item and did exactly as expected.
15 de março de 2026
Resposta da DC Prestige
Thank you for the great feedback, we really appreciate it.
Glad to hear your order arrived quickly, was well packaged, and performed exactly as expected. That’s exactly what we aim for every time.
We appreciate your support and look forward to helping you again in the future.
Very happy with my purchase good…
Very happy with my purchase good delivery time recommended
7 de março de 2026
Resposta da DC Prestige
Thank you for your review, Scott we really appreciate the support!
Glad to hear you’re happy with the delivery time and your Eventuri Type B replacement filter. It’s a great upgrade and exactly what we like to supply, quality parts that perform as they should.
If you need anything else going forward, we’re always here to help.
Thanks again for choosing DC Prestige
Excellent experience
Excellent experience had with dc prestige, good website and easy to use. Competitive pricing and excellent customer service, very fast dispatch and delivery. Thank you
3 de março de 2026
Resposta da DC Prestige
Thank you for the great review — we really appreciate the support. We're glad you found the website easy to use and that everything from pricing to dispatch and delivery met your expectations.
Providing quick service and looking after our customers is always our priority, so it’s great to hear you had a positive experience.
Thanks again, and we look forward to helping you again in the future.
— Team DC Prestige
Excellent customer service.
Had braided brake lines fitted to both my Porsche 996 and Honda DC5 while the cars were in for servicing at DC Prestige. Everything was done at the same time which made it really convenient. The work was carried out properly and the service was excellent from start to finish. The team clearly know their stuff and take pride in what they do. Can’t fault them and will definitely be back again.
9 de março de 2026
Opinião espontânea
Resposta da DC Prestige
Thank you for the great review — we really appreciate you trusting us with both your Porsche 996 and Honda DC5. It’s always our aim to make things as convenient as possible by getting everything done in one visit, so we’re glad the servicing and braided brake line install worked out well for you.
Really appreciate the kind words about the team — we take a lot of pride in what we do. Look forward to seeing you and the cars back at DC Prestige again soon!
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