Dental Directory Opiniões 1296

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had Wendy in our Dental Practice today had her for the last 3 years always a pleasure! She is very welcoming and friendly! Her way of training is very helpful and down to earth. Her stories are gre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sam was great. Keeping us all informed, checking we didn't have any questions. Moving as quickly as possible to prevent boredom. We all felt we learned something new even though we have been doing thi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The trainer for fire marshall / fire training "Rachel" was extremely knowledgeable. She arrived on time and went through each topics in depth. She also showed us how to use the co2 fire extinguisher... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thanks again Rachel consistently enjoyable training and always remembers our names even though we only see her once per year.

A empresa respondeu

Informações sobre a empresa

  1. Loja de produtos odontológicos
  2. Fornecedor de equipamento médico

Escrito pela empresa

Dental Directory is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance. Opening an account with us is fast and easy with our simple registration process. Orders can be placed immediately with free, same-day dispatch for orders over £40 if placed before 6pm. Dental Directory stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Rachel was an excellent trainer

Rachel was an excellent trainer
Very thorough and interesting
Always relevant

12 de maio de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Christopher

We're happy to hear that you found the training with Rachel excellent, thorough, interesting, and relevant.

We appreciate you taking the time to share your positive experience.

Kind regards,
Dental Directory

Classificada 5 em 5 estrelas

thorough, informative and approachable instructor

Very thorough, informative and approachable instructor. Broke information down into manageable sections and applied practical advice too.

11 de maio de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Hannah

We're happy to hear that the instructor's approach was effective for you. It's great to know the information was well-presented and practical.

Thanks for your feedback.

Kind regards,
Dental Directory

Classificada 5 em 5 estrelas

Thorough medical emergency and cpr…

Thorough medical emergency and cpr refresher

11 de maio de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Magdelina

We're happy to hear that you found the medical emergency and CPR refresher thorough.

Thank you for your positive feedback; we appreciate it.

Kind regards,
Dental Directory

Classificada 5 em 5 estrelas

It was great and informative as always

It was great and informative as always

8 de maio de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Anam

We're happy to hear that you found it informative.

Thank you for your positive feedback; we appreciate it greatly.

Kind regards,
Dental Directory

Classificada 5 em 5 estrelas

Thanks again Rachel!

Thanks again Rachel consistently enjoyable training and always remembers our names even though we only see her once per year.

30 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you consistently enjoy the training. It's great to know that the trainer's ability to remember names makes a positive impact on your experience.

Classificada 5 em 5 estrelas

Brilliant training by Wendy

Brilliant training by Wendy, would highly recommend! I’ve left feeling more confident and more informed.

30 de abril de 2026
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Resposta da Dental Directory

We're happy to hear that you feel more confident and informed after the training. We appreciate your recommendation and are glad you found it brilliant.

Classificada 5 em 5 estrelas

Brilliant training as always

Brilliant training as always. Thank you

29 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're so glad you enjoyed the training. Thank you for your kind words.We appreciate your feedback.

Classificada 5 em 5 estrelas

Very knowledgeable trainer

Very knowledgeable trainer, information was practical and easily digestible, and delivered in a way that was easier to retain the information.

29 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're happy the trainer's knowledge and practical approach helped you retain information. We appreciate your feedback.

Classificada 5 em 5 estrelas

Wendy is an excellent trainer!

Wendy is an excellent trainer!
Very knowledgeable and easy to listen to.
Makes everything easy and clear to understand.
Thank you

29 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're happy the training was easy to understand and that the trainer's knowledge and clarity were appreciated. Thank you for your positive feedback.

Classificada 5 em 5 estrelas

I recently completed my Basic Life…

I recently completed my Basic Life Support training led by Wendy Weatherson and cannot recommend her highly enough. Wendy provided thorough, high-quality instruction that felt both practical and professional. She ensured everyone understood the technical requirements while keeping the session organized and efficient. An excellent training experience.

29 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you found the Basic Life Support training thorough, practical, and professional. We appreciate your highlighting the efficient and organized instruction. Thank you for your positive feedback.

Classificada 5 em 5 estrelas

Brilliant training

Brilliant training, really enjoyed it. Thank you

29 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you enjoyed the training. Thank you for your positive feedback. We appreciate it greatly.

Classificada 5 em 5 estrelas

Rachel way of teaching was very…

Rachel way of teaching was very interesting. She was in depth and very thorough in what she was explaining. It was very fun.

28 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you found the teaching approach very interesting and fun. We're glad that the thorough explanations were helpful to you. Thank you for your feedback.

Classificada 5 em 5 estrelas

Excellent course Rachel is a fantastic…

Excellent course Rachel is a fantastic trainer keeping the team entertained and engaged throughout thoroughly enjoy our yearly refresher.

28 de abril de 2026
Opinião espontânea
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Resposta da Dental Directory

We're glad the team finds the yearly refresher excellent and engaging. It's great to hear the trainer keeps everyone entertained.

Classificada 5 em 5 estrelas

Amazing customer service.

Tanusha from Dental Directory has been incredibly helpful and patient with my initial sign up and ongoing enquiries. Many thanks!

24 de abril de 2026
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Resposta da Dental Directory

We're happy to hear that the sign up process and subsequent inquiries were handled with such care. We appreciate you taking the time to share your positive experience.

Classificada 5 em 5 estrelas

Happy with the service

Happy with the service. Quick delivery and great deal options.

21 de abril de 2026
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Resposta da Dental Directory

We're happy to hear that you are satisfied with our quick delivery and awesome deal options. Thank you for sharing your experience with us. Looking forward to building longer business relationships with you.

Classificada 4 em 5 estrelas

was good

was good, was very educational

24 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're glad that you found it educational and had a good experience. We appreciate your feedback and time.

Classificada 1 em 5 estrelas

They won't refund money they owe me and don't reply to emails

Avoid DDGroup like the plague. They keep any money they owe you, and stop responding to queries. [Update: Tips for other people who are owed money by DD Group: If you paid with a credit card and they owe you more than £100, your credit card company will get the money back. If they owe you less than £100, ask the credit card company to do "chargeback" - they will ask whether DDGroup's terms allow refunds, and you can prove this is true by the fact that there is a dedicated email address for refunds. If you accidentally paid ten times what you were supposed to (as one person on here did) and DD Group refuse to refund the money, then CONTACT THE POLICE and a solicitor. It is a criminal offence under the Theft Act 1968 and also Unjust Enrichment.]

This is a review for their online shop (a lot of the reviews here are for their training, which are for some reason combined with reviews for their shop, despite being irrelevant). I ordered several things from them, one of which wasn't in stock. Instead of refunding my money, they gave me credit. But I can't use the credit on their website - I have to use it in a phone order, which will be more expensive than their website, and I don't want to order anything else from them ever again. I emailed them to ask for a refund and was told to email refunds@... (as if they couldn't have forwarded my original email or as if they didn't all work in the same office). I emailed refunds, but never received a reply. I telephoned them to ask for a refund, and was told I would get it, but nothing happened. I have since emailed customerresolution, refunds, contactcentre, and I have had no response at all. I know they are getting my emails as I originally had a reply from contactcentre. They have just taken my money and won't give it back. There's a word for their behaviour. I've asked my credit card company to get chargeback, so I should get my money back. I'm so glad I had a small order with them to test the waters instead of spending a lot. I get all my dental supplies elsewhere.

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent trainer

Excellent trainer. Engaging and informative. Approachable and friendly.

23 de abril de 2026
Opinião espontânea
logótipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you found the trainer excellent, engaging, informative, approachable, and friendly. Thank you for your positive feedback.

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