Deadlooks Opiniões 19

Resposta da Deadlooks

18/05/2025

Dear Brad and Michaele,

Thank you from the bottom of our hearts for such a beautiful and heartfelt review. 🌹

Your words remind us exactly why we do what we do. We’re beyond honored that our personalized gift could represent the love you share — and we’re so grateful to have played a small part in that.

We’re forever “Grateful” to have you in our community. We look forward to serving you again in the future—thank you for your support!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

11/05/2025

Dear Mark,

Thank you so much for your kind words! 🌹
We’re thrilled to hear that she loved the tee — and that it came with a bear hug makes it even better!

Moments like these are exactly why we do what we do. Thank you for sharing it with us.

Resposta da Deadlooks

11/05/2025

Dear Mitchell,

Thank you so much for your feedback! 🌹

We truly appreciate your patience, and we’re so glad to hear the shipping updates were accurate once they started coming through.

We’re sorry for the initial radio silence — that’s something we’re actively working on improving to ensure a smoother experience next time.

We look forward to serving you again in the future—thank you for your support!

Resposta da Deadlooks

2/05/2025

Dear Matthew,

Thank you so much for your kind words! 😊

We’re thrilled to hear you loved the Jerry tee — it means the world to us to know it hit the mark.

Your support keeps the spirit of Jerry (and Deadheads everywhere) alive — and we’re so grateful you’re part of our journey.

We look forward to serving you again in the future—thank you for your support!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

28/04/2025

Dear Jill,

We’re truly sorry to hear that your experience didn’t meet your expectations. Your feedback is very important to us, and we deeply regret any frustration or disappointment we caused.

As a small, we hand-produce each item to order, which makes traditional returns a bit challenging. That said, your satisfaction matters most to us. We have already sent you a personal email offering a better resolution — including a partial refund — to make things right.

👉 Please kindly check your inbox (or spam folder) for an email from Deadlooks. We’re here and ready to assist you further.

Thank you again for your support and for helping us improve.

Gratefully,
The Deadlooks Team

Resposta da Deadlooks

10/04/2025

Dear Kimarie,

Thank you so much for your kind words and for trusting us with your order!🌹

We’re glad to hear you appreciated our clear communication throughout the process. Your feedback means a lot to us, and we’re always working to make every part of your experience even better.

We look forward to serving you again in the future—thank you for your support!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

Actualizada a 7/04/2025

Dear Lisa,

Thank you so much for the glowing review and for trusting Deadlooks with your order!

We’re glad to hear you appreciated our clear communication throughout the process. Your feedback means a lot to us, and we’re always working to make every part of your experience even better.

We look forward to serving you again in the future—thank you for your support!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

12/03/2025

Dear Hippie,

Thank you so much for your kind words and for trusting us with your order! We're thrilled to hear that you're happy with your shirts and had a great experience. 💀🌹

We can't wait to create more awesome gear for you in the future! If you ever need anything or have any special requests, we're always here to help.

Stay grateful & keep on rockin'! 🎶✨

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

21/01/2025

Dear Scott,

Thank you so much for your review! We’re thrilled to hear that you loved the shirt, and it’s wonderful to know your wife does too. 😊

Please check your inbox (or spam folder, just in case) for an email from us. If you have any questions or need further assistance, feel free to reach out—we’d love to help!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

5/01/2025

Dear John,

Thank you for sharing your feedback on Trustpilot! We’re sorry to hear about the issue with the sizing of your order, and we truly appreciate you bringing it to our attention.

To make things right, we’ve sent you an email with more details and a resolution for the size mix-up. Please check your inbox (or spam folder, just in case) for an email from us. If you have any questions or need further assistance, feel free to reach out.

Thank you for giving us the opportunity to address this. We look forward to making this right for you!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

4/01/2025

Dear Marty,

Thank you so much for your thoughtful review!

We’re glad to hear you appreciated our clear communication throughout the process. Your feedback means a lot to us, and we’re always working to make every part of your experience even better.

We look forward to serving you again in the future—thank you for your support!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

21/01/2025

Dear Evangeline,

Thank you so much for your thoughtful review and for updating it after receiving your replacement!

We’re thrilled to hear you love the product and appreciated our customer service. Your kind words mean the world to us, and we’re grateful for your support. 😊

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

26/12/2024

Dear Kate,

Thank you so much for your wonderful review!

We’re thrilled to hear that you love the quality and softness of your item. It means the world to us to know it’s perfect for you.

Your support is truly appreciated, and we can’t wait to serve you again in the future.

Peace, love, and happy holidays!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

25/12/2024

Dear Jodie,

Thank you so much for your wonderful review! We’re thrilled to hear that the ornaments turned out beautifully and that they were such a hit as a gift. It’s so special to know that your Grateful Dog ornament brought you joy—what a meaningful way to celebrate your new furry friend!

We truly appreciate your support and look forward to creating more cherished keepsakes for you in the future.

Peace, love, and happy holidays!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

25/12/2024

Dear Lisa,

Thank you for taking the time to share your feedback. We're truly sorry to learn that the customized printing didn’t meet your expectations.

We understand how important it is for the personalization to stand out, especially when it’s something as meaningful as your ornament. We’ll review this issue with our team to ensure future designs are more legible, even with shorter names.

In the meantime, we’ve already reached out to you via email from help@deadlooks.com to assist you with the issue. Please check your inbox (or spam folder) for our message so we can resolve this promptly.

Your satisfaction is very important to us, and we’d love the opportunity to make things right. Thank you again for your support and for helping us improve!

Warm regards,
The Deadlooks Team.

Resposta da Deadlooks

21/12/2024

Dear Cindy,

Thank you so much for your thoughtful review and for sharing your feedback! We’re so glad to hear that you love the ornament—it means a lot to us to know that it brought you joy.

We appreciate your comment about the lettering size for the names. We’re always looking for ways to improve, and your suggestion is incredibly helpful. We’ll take this into consideration for future designs to ensure even greater satisfaction.

Thank you again for your support and for being part of the Deadlooks family. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Wishing you peace, love, and happy holidays!

Gratefully,
The Deadlooks Team.

Resposta da Deadlooks

21/12/2024

Dear Sid,

Thank you so much for your wonderful review!

We’re beyond grateful for your support and thrilled to hear that you had such a positive experience with us. At Deadlooks, we pour our heart and soul into every product and interaction, and knowing that we’ve made a difference for you truly means the world to us.

Your kind words inspire us to continue delivering quality, creativity, and the exceptional service you deserve. If there’s ever anything more we can do for you, please don’t hesitate to reach out—we’d love to serve you again!

Thank you for being a part of our Deadlooks family. Wishing you peace, love, and all the good vibes. ✌️

Warm regards,
The Deadlooks Team.

Resposta da Deadlooks

21/12/2024

Dear James,

Thank you for taking the time to share your feedback. We’re glad to hear you liked the ornament, but we’re truly sorry to learn that the customized printing didn’t meet your expectations.

We understand how important it is for the personalization to stand out, especially when it’s something as meaningful as your ornament. We’ll review this issue with our team to ensure future designs are more legible, even with shorter names.

In the meantime, we’ve already reached out to you via email from help@deadlooks.com to assist you with the issue. Please check your inbox (or spam folder) for our message so we can resolve this promptly.

Your satisfaction is very important to us, and we’d love the opportunity to make things right. Thank you again for your support and for helping us improve!

Warm regards,
The Deadlooks Team.