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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recent changes to student loan repayment plans had me worried and frustrated. I spoke with Kayleigh and she was very understanding, patient, and effective. She was able to enroll me in a new pl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

James Kalis was such a huge help! He took the time to really listen to my situation and walked me through everything with patience and care. I felt supported the whole way through and never rushed.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today I had a conversation I've been dreading for almost a decade. After speaking with James Kalis I can say that I feel a humongous weight has been lifted off of my shoulders! He was extremely profes... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mr. James Kalis explained the details of the student loan forgiveness process in language I could understand. He was meticulous in explaining the steps required and outlined them for me. Because o... Ver mais

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Informações sobre a empresa

  1. Alívio de dívida

Escrito pela empresa

Welcome to DebtEaze! We will be updating our profile shortly. Be sure to check back for 5-star reviews and updates.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

957 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very friendly and explained everything…

Very friendly and explained everything for me to be able to understand. Fast process as well and gave all the information needed right away. I’m thrilled to work with debteaze!!

14 de abril de 2026
logótipo da DebtEaze

Resposta da DebtEaze

Hi Brittni,
Thank you so much for the 5‑star review and for trusting DebtEaze with your student loans. We really appreciate you taking the time to share your experience, and we’re here for you if you ever have questions or need anything in the future.

Classificada 4 em 5 estrelas

Well I was expecting the payment to be…

Well I was expecting the payment to be taken out on the 5th or 6th & it kinda shocked me when I looked at my balance on today rhe 11 th and the money was gone??. That's all !!!

11 de abril de 2026
logótipo da DebtEaze

Resposta da DebtEaze

Hi Kenya,

Thank you so much for your review and for being a client with us. We understand it can be surprising to check your balance on the 11th when you were expecting the payment to come out closer to the 5th–6th.

Looking at your account, your payment was originally scheduled around the 6th. When the first attempt did not complete, we tried calling you on the 6th to confirm how you wanted to proceed but weren’t able to reach you. To keep your program on track, we then reprocessed the payment on the 11th and sent a notification that morning.

We never want billing to feel confusing or like a surprise. We’d really like to walk through your payment schedule with you, answer any questions, and make sure future draft dates work well for you.

Please reach out to us at (888) 925-1994 or support@debteaze.com, or reply to your most recent message from our team, and we’ll be happy to review everything together. Once we’ve had a chance to connect and clear things up, you’re always welcome to update your review to reflect your full experience.

Thank you again for your feedback and for trusting us with your loans.

Classificada 5 em 5 estrelas

Craig was understanding.

10 de abril de 2026
logótipo da DebtEaze

Resposta da DebtEaze

Hi Alvin,
Thank you for the 5‑star review and your kind words about our team. It means a lot to hear that your experience with us has been positive, and we’re glad we could make things a bit easier on your student loan journey. If you ever need support or have questions about your program, please don’t hesitate to reach out.

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

A Trustpilot está a analisar esta opinião utilizando o nosso procedimento de sinalização.

Classificada 4 em 5 estrelas

Good customer support

12 de março de 2026
Opinião espontânea
logótipo da DebtEaze

Resposta da DebtEaze

Hi Melinda,

Thank you so much for taking the time to share your positive experience! We’re thrilled to hear that our team was able to help you take steps toward your student loan goals. Your feedback means a lot to us and encourages our team to keep delivering the best possible support.

If you ever have questions or need assistance in the future, we’re always just a call or message away.

– The DebtEaze Team

Classificada 5 em 5 estrelas

Changes had me worried... HAD

Recent changes to student loan repayment plans had me worried and frustrated. I spoke with Kayleigh and she was very understanding, patient, and effective.

She was able to enroll me in a new plan that suits my budget, and walked me through the entire process. I started out on the call a little angry, and I told her that I was upset right from the start, and she didn't let that get to her (I don't think I could have been as nice as her if the roles were reversed).

It's a tough job what these people do, because, come on, who looks forward to settinng up payment plans for their student loans? But after speaking with Kayleigh, I'm confident I know the path forward, and if I do have questions, she (and DebtEaze in general) is just a phone call away.

4 de março de 2026
Opinião espontânea
logótipo da DebtEaze

Resposta da DebtEaze

Hi Jon,

Thank you so much for sharing your experience! We’re thrilled to hear that our team was able to help with your student loan repayment goals and that you’ve had a positive experience with DebtEaze. Your feedback means a lot to us—it helps us continue improving the support we provide every day.

If you ever need further assistance or have suggestions for how we can make things even better, please don’t hesitate to reach out. We’re always happy to help!

Best wishes,
The DebtEaze Team

Classificada 1 em 5 estrelas

This company is a scam

This company is a scam, charging to do something that I had already done. I had to go in and change my information and cancel the card I had on file with them. DO NOT ENTERTAIN THEM!!!

28 de outubro de 2025
logótipo da DebtEaze

Resposta da DebtEaze

Thank you for sharing your feedback, Wanda. We take every review seriously and want to address this directly.
Our records show that you enrolled with DebtEaze on October 28, 2025, and signed a Client Agreement authorizing us to prepare and submit your federal student loan applications on your behalf. We are pleased to confirm that your Income-Based Repayment (IBR) plan was successfully approved by Aidvantage, an official U.S. Department of Education servicer, with a $0.00 monthly payment beginning November 28, 2025. Your signed enrollment package and official DOE approval letter are on file.
We are sorry to hear you feel this way, and we sincerely want to help resolve any confusion about the services provided. Please reach out to us directly at 888-925-1994 or support@debteaze.com so we can walk you through your account in detail.

Classificada 5 em 5 estrelas

Craig G. was kind and an expert at what he does.

Craig G. was wonderful. He was thorough and made sure I really understood everything. He spoke with respect and kindness and was extremely knowledgeable about the whole process. I can’t say enough good things about Craig and the company he works for.

20 de fevereiro de 2026
logótipo da DebtEaze

Resposta da DebtEaze

Hi Brenda,

We’re so glad to hear you had a great experience working with Craig! Our team takes pride in providing clear communication and supportive service, and it’s wonderful to know that stood out in your experience.

Thank you for trusting DebtEaze to help with your student loan journey—we’re here whenever you need us.

– The DebtEaze Team

Classificada 5 em 5 estrelas

Grateful for this program!

It was perfect timing when he called and easy to follow the process of getting my loans taken care of!

18 de fevereiro de 2026
logótipo da DebtEaze

Resposta da DebtEaze

Hi Annette,
Thank you so much for the 5‑star review and for trusting DebtEaze with your student loans. We really appreciate you taking the time to share your experience, and we’re here for you if you ever have questions or need anything in the future.

Classificada 5 em 5 estrelas

Craig was pleasant and polite and he…

Craig was pleasant and polite and he took his time explaining everything to me all the different steps & all my different options.

11 de fevereiro de 2026
logótipo da DebtEaze

Resposta da DebtEaze

Hi Camilla,
Thank you for the 5‑star review and your kind words about our team. It means a lot to hear that your experience with us has been positive, and we’re glad we could make things a bit easier on your student loan journey. If you ever need support or have questions about your program, please don’t hesitate to reach out.

Classificada 5 em 5 estrelas

Good service

11 de fevereiro de 2026
logótipo da DebtEaze

Resposta da DebtEaze

Hi Carleek,
Thank you so much for the 5‑star review and for trusting DebtEaze with your student loans. We really appreciate you taking the time to share your experience, and we’re here for you if you ever have questions or need anything in the future.

Classificada 5 em 5 estrelas

Craig Gustafson

Craig was highly professional & supportive! Very knowledgeable in all sectors pertaining to loan forgiveness! I highly recommended his services!

3 de fevereiro de 2026
Classificada 5 em 5 estrelas

Kaitlyn and Isiah are awesome

Kaitlyn and Isiah are awesome! Not at all a scary experience. They listen and don't act like they have other people to help. They are very much in the moment. Very personal! Would very much recommend if you need help.

28 de janeiro de 2026
Opinião espontânea

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