Helpful guys nearly but not quite resolved transferring some short iPhone video clips to play on a memory stick with holiday photos.
A empresa respondeu
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Leia as opiniões dos outros
Having used DD for some time now I am pleased to report that he has just set up a new system for me with Windows 11. He is always polite and efficient and I am grateful for his patience as I think... Ver mais
A empresa respondeu
Tim was wonderful. He came to our home to set up our printer. He also installed Everymail and retained our TalkTalk Email address and added a further TalkTalk Email address for my wife and set up a D... Ver mais
A empresa respondeu
Excellent service from start to finish. Even though it was evening when I sent a query regarding a non responsive hard drive, I got a reply within an hour. I was kept informed throughout the p... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We provide a unique service when it comes to your computer support and repair needs. Most of the devices we use daily are computers in their own right. Sometimes they break, other times we don't understand them or know how to get the best use from them. Regardless of whether your laptop or desktop computer needs to be repaired, upgraded or just given some TLC we can help. From Windows machines to Apple Macs, from Playstation to Xbox we can diagnose and fix them all. Whilst we give you piece of mind that we are doing everything we can to provide a solution, we offer competitive pricing and a "No fix, No fee" policy.
Informações de contacto
Unit 1, 5a East Pallant, PO19 1TR, Chichester, Reino Unido
- 01243882311
- support@decisivedevices.net
- decisivedevices.net
4,7
Excelente
69 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Clearly identified the problem
Clearly identified the problem, then rectified the issue in a timely manner.
29 de maio de 2026
Resposta da Decisive Devices
Thank you for the review! We'll look forward to seeing you again.
Laptop repair
It was one of the best and most efficient experience we have had from a service industry company.we would recommend this company to anybody.
19 de janeiro de 2026
Resposta da Decisive Devices
What a statement! We really appreciate your comments (as a company), personally it's a pleasure to help out! - Tim
Tim is very a real nice person no,s his…
Tim is very a real nice person no,s his stuff really helpful does not over charge. Very easy to deal with. Very switched on to solve problems. We feel we are luckey to have found him.
22 de janeiro de 2026
Resposta da Decisive Devices
Thanks Mike! It's a real pleasure to help where needed. Helping other businesses is always fulfilling!
Understanding the computer and where I've gone wrong
Tim Strachan from Decisive Devices is very helpful and patient and explains any issues occurring with the computer extremely well .
10 de novembro de 2025
Resposta da Decisive Devices
Thank you for the review Karen! As always, it's a pleasure to assist you!
A very responsive local service
A very responsive local service …Tim and his colleague called over and loaded Windows 11 onto my desktop device, doing so quickly and efficiently . Excellent value too .
1 de dezembro de 2025
Resposta da Decisive Devices
Thank you for the review Paul, it's always a pleasure assisting you both!
Very informative
Very pleased with the help I received across a range of topics . Patient and knowledgable .
17 de novembro de 2025
Resposta da Decisive Devices
Thank you! We are glad we were able to assist you patiently and quickly. We look forward to seeing you again in the future!
Fixed the issue with my SNES console
My old SNES console stopped working and I went to DD to see if they could help. They checked my power adapter pack first before opening up the console so as not to risk causing any unnecessary damage. They found the power pack was no longer producing the right amount of voltage. After suggesting I replace the power pack I did so and it worked! Free advice with care and consideration of people’s belongings. Highly recommend.
4 de setembro de 2025
Opinião espontânea
Resposta da Decisive Devices
Thanks for the kind review Adam. We're thrilled that we could help and that the new power supply worked!
Tim was wonderful
Tim was wonderful. He came to our home to set up our printer. He also installed Everymail and retained our TalkTalk Email address and added a further TalkTalk Email address for my wife and set up a Direct Debit for Everymail's annual charge. He also set up our HP Printer. In addition he completed our Smart TV setup and our Humax Recording Box setup. We could not ask for more.
19 de agosto de 2025
Resposta da Decisive Devices
Thank you Stephen, it was a pleasure meeting you and your wife. I'm glad to have been able to assist you both!
Excellent service
Tim is knowledgeable, effective and personable. He resolved my laptop issues efficiently.
18 de agosto de 2025
Opinião espontânea
Resposta da Decisive Devices
Thank you for the review Rowena, it was a pleasure helping you out with your laptop issues. I look forward to seeing you again.
Brilliant session with Tim recently. He dealt with my long list of problems very efficiently, in a relaxed manner. Good guy!!
Brilliant session with Tim
21 de maio de 2025
Resposta da Decisive Devices
Thanks Patrick! As always, it's a pleasure to assist you regularly!
Setting up new Printer
As an older client I struggle when setting up new devices. Tim had my new printer up and running in no time.
He is very genuine and patient and his knowledge is much appreciated.
22 de maio de 2025
All problems successfully resolved.
A big thank you to Tim for sorting out a number of issues with two desktops, one laptop, and a printer. We had a very busy hour! All the problems were successfully resolved.
6 de maio de 2025
Resposta da Decisive Devices
Thank you Michael! It was a pleasure to assist you and get all your issues sorted within the hour. I appreciate the kind review.
Resposta da Decisive Devices
A pleasure as always, thanks again for the review!
VERY PLEASANT MAN AND VERY PROFESSIONAL…
VERY PLEASANT MAN AND VERY PROFESSIONAL WITH IMMENSE KNOWLEDGE ABOUT COMPUTERS
19 de março de 2025
Resposta da Decisive Devices
Thank you for the lovely review Derrick! It has great to meet you and a privilege to assist you.
what a professional Tim was he knows…
what a professional Tim was he knows his way with IT. He saved me from having my personal data from scammers. Highly recommend Tim for any future work
2 de fevereiro de 2025
Resposta da Decisive Devices
Thanks Ricky, it was such a pleasure being able to assist you in very sensitive circumstances. Take care!
Very helpful
Tim was pleasant, helpful and efficient and he fixed the problem I had without charging too much. I would go to him again.
20 de fevereiro de 2025
Resposta da Decisive Devices
Thank you for the review Daphne! I'm glad we sorted out your problems efficiently and in a cost effective manner.
Resposta da Decisive Devices
Thank you for kind review Colin, always a pleasure to help you!
☆☆☆☆☆
Very friendly, got everything sorted much quicker than expected. Would recommend, thank you :))
6 de fevereiro de 2025
Resposta da Decisive Devices
Hi Megan, thank you for the kind review! I was a pleasure repairing your laptop. I'll look forward to helping you in the future :-)
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